Cannot set screen resolution to higher than 640x480

Asked by Tim Lyes on 2017-05-14

I have on old Fujitsu Siemens AmiloPro V3515 laptop. A few years ago I scrubbed Windows and installed Ubuntu 14 with no problems. When 16.04LTS was released I upgraded and the installation caused problems. The wireless drivers didn't work. I recently noticed that 16.04.02 is available and I thought I'd give it a go.

The boot from a live CD (well bootable USB) is perfect. No problems. Wireless working perfectly. However, once I install to disk and boot from disk I cannot select a screen resolution higher than 640x480. I've done my best to follow the solutions posted on the web and to compare the settings when booting from USB versus booting from disk. However I have not managed to solve the problem myself.

I have pasted the diagnostic commands into a terminal and captured the information copied below. Any help gratefully received,

Tim.

tim@tim-AMILO-PRO-V3515:~$
tim@tim-AMILO-PRO-V3515:~$ lspci -nnk | egrep -i '3d|aphics|display|nouveau|nvidia|radeon|trident|vesa|vga'; uname -a; Xorg -version; sudo apt-get update; sudo apt-get install mesa-utils hardinfo fbset nux-tools inxi; inxi -F; sudo fbset -i; apt-cache show xserver-xorg | grep Version; xrandr; fglrxinfo; nvidia-settings -g |head -n 30 ; sudo lshw -short; sudo lshw -C display; dpkg -l | egrep -i 'fgl|intel|mesa|mesa-utils|nvidia|nouveau|radeon|trident|video-ati'; cat /etc/lsb-release; dmesg | egrep -i 'abort|ailed|bug|error|fail|fgl|GLX|GPU|intel|missing|nouveau|NVIDIA|radeon|segment|trident|VESA|VGA|wfb|\(EE\)|\(WW\)'; cat /proc/cpuinfo | grep -I model; cat /var/log/Xorg.0.log | egrep -i 'abort|ailed|bug|display|error|fail|fgl|GLX|GPU|intel|issing|nouveau|nvidia|radeon|segment|trident|VESA|VGA|wfb|\(EE\)|\(WW\)'; sudo dmidecode|egrep 'anufact|roduct|erial|elease'; cat /etc/X11/xorg.conf; /usr/lib/nux/unity_support_test -p; ubuntu-support-status ; sudo lsmod
01:00.0 VGA compatible controller [0300]: VIA Technologies, Inc. CN896/VN896/P4M900 [Chrome 9 HC] [1106:3371] (rev 01)
Linux tim-AMILO-PRO-V3515 4.8.0-36-generic #36~16.04.1-Ubuntu SMP Sun Feb 5 09:39:41 UTC 2017 i686 i686 i686 GNU/Linux

X.Org X Server 1.18.4
Release Date: 2016-07-19
X Protocol Version 11, Revision 0
Build Operating System: Linux 4.4.0-59-generic i686 Ubuntu
Current Operating System: Linux tim-AMILO-PRO-V3515 4.8.0-36-generic #36~16.04.1-Ubuntu SMP Sun Feb 5 09:39:41 UTC 2017 i686
Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.8.0-36-generic root=UUID=bba41d6e-805b-492b-9a0d-bb5fcd47b265 ro quiet splash vt.handoff=7
Build Date: 26 January 2017 12:26:49AM
xorg-server 2:1.18.4-1ubuntu6.1~16.04.1 (For technical support please see http://www.ubuntu.com/support)
Current version of pixman: 0.33.6
 Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
Get:1 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Hit:2 http://gb.archive.ubuntu.com/ubuntu xenial InRelease
Get:3 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Get:4 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Fetched 306 kB in 6s (50.1 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
fbset is already the newest version (2.1-28).
hardinfo is already the newest version (0.5.1-1.4ubuntu1).
inxi is already the newest version (2.2.35-0ubuntu1).
mesa-utils is already the newest version (8.3.0-1).
nux-tools is already the newest version (4.0.8+16.04.20160705-0ubuntu1).
0 to upgrade, 0 to newly install, 0 to remove and 170 not to upgrade.
System: Host: tim-AMILO-PRO-V3515 Kernel: 4.8.0-36-generic i686 (32 bit)
           Desktop: Unity 7.4.0 Distro: Ubuntu 16.04 xenial
Machine: System: FUJITSU SIEMENS (portable) product: AMILO PRO V3515 v: 20
           Mobo: FUJITSU SIEMENS model: AMILO PRO V3515 v: 0.6B
           Bios: FUJITSU SIEMENS v: 1.0B-2307-8A20 date: 12/25/2006
CPU: Dual core Intel T2060 (-MCP-) cache: 1024 KB
           clock speeds: max: 1600 MHz 1: 1067 MHz
           2: 1333 MHz
Graphics: Card: VIA CN896/VN896/P4M900 [Chrome 9 HC]
           Display Server: X.Org 1.18.4 drivers: fbdev (unloaded: vesa)
           Resolution: 640x480@73.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 3.8, 128 bits)
           GLX Version: 3.0 Mesa 12.0.6
Audio: Card VIA VT8237A/VT8251 HDA Controller
           driver: snd_hda_intel
           Sound: ALSA v: k4.8.0-36-generic
Network: Card-1: VIA VT6102/VT6103 [Rhine-II]
           driver: via-rhine
           IF: enp0s18 state: down mac: 00:14:0b:0b:b3:6e
           Card-2: Qualcomm Atheros AR2413/AR2414 Wireless Network Adapter [AR5005G(S) 802.11bg]
           driver: ath5k
           IF: wlp5s1 state: up mac: 00:c0:a8:d2:ee:64
Drives: HDD Total Size: 80.0GB (6.0% used)
           ID-1: /dev/sda model: FUJITSU_MHW2080B size: 80.0GB
           ID-1: / size: 73G used: 3.7G (6%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 0.94GB used: 0.23GB (24%) fs: swap dev: /dev/sda5
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 57.8C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 191 Uptime: 1:21 Memory: 451.4/869.4MB
           Client: Shell (bash) inxi: 2.2.35

mode "640x480-73"
    # D: 30.720 MHz, H: 36.923 kHz, V: 73.260 Hz
    geometry 640 480 640 480 32
    timings 32552 80 32 16 4 80 4
    rgba 8/16,8/8,8/0,0/0
endmode

Frame buffer device information:
    Name : VESA VGA
    Address : 0xa0000000
    Size : 1245184
    Type : PACKED PIXELS
    Visual : TRUECOLOR
    XPanStep : 0
    YPanStep : 0
    YWrapStep : 0
    LineLength : 2560
    Accelerator : No
Version: 1:7.7+13ubuntu3
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 640 x 480, current 640 x 480, maximum 640 x 480
default connected primary 640x480+0+0 0mm x 0mm
   640x480 73.00*
fglrxinfo: command not found
The program 'nvidia-settings' is currently not installed. You can install it by typing:
sudo apt install nvidia-settings
H/W path Device Class Description
===================================================
                            system AMILO PRO V3515
/0 bus AMILO PRO V3515
/0/0 memory 100KiB BIOS
/0/4 processor Genuine Intel(R) CPU
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/0.1 processor Logical CPU
/0/4/0.2 processor Logical CPU
/0/16 memory 1GiB System Memory
/0/16/0 memory 1GiB DIMM DRAM Synchro
/0/16/1 memory DIMM DRAM Synchronous
/0/1 processor
/0/1/0.1 processor Logical CPU
/0/1/0.2 processor Logical CPU
/0/100 bridge CN896/VN896/P4M900 Hos
/0/100/0.5 generic CN896/VN896/P4M900 I/O
/0/100/1 bridge VT8237/VX700 PCI Bridg
/0/100/1/0 display CN896/VN896/P4M900 [Ch
/0/100/2 bridge CN896/VN896/P4M900 PCI
/0/100/3 bridge CN896/VN896/P4M900 PCI
/0/100/f storage VT8237A SATA 2-Port Co
/0/100/f.1 storage VT82C586A/B/VT82C686/A
/0/100/10 bus VT82xx/62xx UHCI USB 1
/0/100/10/1 usb2 bus UHCI Host Controller
/0/100/10.1 bus VT82xx/62xx UHCI USB 1
/0/100/10.1/1 usb3 bus UHCI Host Controller
/0/100/10.2 bus VT82xx/62xx UHCI USB 1
/0/100/10.2/1 usb4 bus UHCI Host Controller
/0/100/10.3 bus VT82xx/62xx UHCI USB 1
/0/100/10.3/1 usb5 bus UHCI Host Controller
/0/100/10.4 bus USB 2.0
/0/100/10.4/1 usb1 bus EHCI Host Controller
/0/100/11 bridge VT8237A PCI to ISA Bri
/0/100/12 enp0s18 network VT6102/VT6103 [Rhine-I
/0/100/13 bridge VT8237A Host Bridge
/0/100/13/1 multimedia VT8237A/VT8251 HDA Con
/0/100/13.1 bridge VT8237A PCI to PCI Bri
/0/100/13.1/1 wlp5s1 network AR2413/AR2414 Wireless
/0/101 bridge CN896/VN896/P4M900 Hos
/0/102 bridge CN896/VN896/P4M900 Hos
/0/103 bridge CN896/VN896/P4M900 Hos
/0/104 bridge CN896/VN896/P4M900 Hos
/0/105 bridge CN896/VN896/P4M900 Sec
/0/106 bridge CN896/VN896/P4M900 Hos
/0/107 bridge VT8237/8251 Ultra VLIN
/0/2 scsi0 storage
/0/2/0.0.0 /dev/sda disk 80GB FUJITSU MHW2080B
/0/2/0.0.0/1 /dev/sda1 volume 73GiB EXT4 volume
/0/2/0.0.0/2 /dev/sda2 volume 893MiB Extended partit
/0/2/0.0.0/2/5 /dev/sda5 volume 893MiB Linux swap / So
/0/3 scsi3 storage
/0/3/0.0.0 /dev/cdrom disk DVD RW AD-7540A
/1 power SMP-LMXXSS6
  *-display UNCLAIMED
       description: VGA compatible controller
       product: CN896/VN896/P4M900 [Chrome 9 HC]
       vendor: VIA Technologies, Inc.
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 01
       width: 32 bits
       clock: 66MHz
       capabilities: pm agp agp-2.0 vga_controller bus_master cap_list
       configuration: latency=16 mingnt=2
       resources: memory:a0000000-bfffffff memory:c8000000-c8ffffff memory:c0000-dffff
ii gir1.2-ibus-1.0:i386 1.5.11-1ubuntu2 i386 Intelligent Input Bus - introspection data
ii ibus 1.5.11-1ubuntu2 i386 Intelligent Input Bus - core
ii ibus-gtk:i386 1.5.11-1ubuntu2 i386 Intelligent Input Bus - GTK+2 support
ii ibus-gtk3:i386 1.5.11-1ubuntu2 i386 Intelligent Input Bus - GTK+3 support
ii intel-gpu-tools 1.14-1 i386 tools for debugging the Intel graphics driver
ii libcilkrts5:i386 5.4.0-6ubuntu1~16.04.4 i386 Intel Cilk Plus language extensions (runtime)
ii libdrm-intel1:i386 2.4.70-1~ubuntu16.04.1 i386 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-nouveau2:i386 2.4.70-1~ubuntu16.04.1 i386 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii libdrm-radeon1:i386 2.4.70-1~ubuntu16.04.1 i386 Userspace interface to radeon-specific kernel DRM services -- runtime
ii libegl1-mesa:i386 12.0.6-0ubuntu0.16.04.1 i386 free implementation of the EGL API -- runtime
ii libgl1-mesa-dri:i386 12.0.6-0ubuntu0.16.04.1 i386 free implementation of the OpenGL API -- DRI modules
ii libgl1-mesa-glx:i386 12.0.6-0ubuntu0.16.04.1 i386 free implementation of the OpenGL API -- GLX runtime
ii libglapi-mesa:i386 12.0.6-0ubuntu0.16.04.1 i386 free implementation of the GL API -- shared library
ii libglu1-mesa:i386 9.0.0-2.1 i386 Mesa OpenGL utility library (GLU)
ii libibus-1.0-5:i386 1.5.11-1ubuntu2 i386 Intelligent Input Bus - shared library
ii libmpx0:i386 5.4.0-6ubuntu1~16.04.4 i386 Intel memory protection extensions (runtime)
ii libtxc-dxtn-s2tc0:i386 0~git20131104-1.1 i386 Texture compression library for Mesa
ii libwayland-egl1-mesa:i386 12.0.6-0ubuntu0.16.04.1 i386 implementation of the Wayland EGL platform -- runtime
ii mesa-utils 8.3.0-1 i386 Miscellaneous Mesa GL utilities
ii xserver-xorg-video-ati-hwe-16.04 1:7.7.1-1~16.04.1 i386 X.Org X server -- AMD/ATI display driver wrapper
ii xserver-xorg-video-intel-hwe-16.04 2:2.99.917+git20160706-1ubuntu1~16.04.1 i386 X.Org X server -- Intel i8xx, i9xx display driver
ii xserver-xorg-video-nouveau-hwe-16.04 1:1.0.12-2~16.04.1 i386 X.Org X server -- Nouveau display driver
ii xserver-xorg-video-radeon-hwe-16.04 1:7.7.1-1~16.04.1 i386 X.Org X server -- AMD/ATI Radeon display driver
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS"
[ 0.000000] Intel GenuineIntel
[ 0.064000] ..MP-BIOS bug: 8254 timer not connected to IO-APIC
[ 0.108000] smpboot: CPU0: Genuine Intel(R) CPU T2060 @ 1.60GHz (family: 0x6, model: 0xe, stepping: 0xc)
[ 0.141043] PCI: BIOS BUG #81[00000000] found
[ 0.382123] PCI: Ignoring host bridge windows from ACPI; if necessary, use "pci=use_crs" and report a bug
[ 0.400445] acpi PNP0A03:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[ 0.400460] acpi PNP0A03:00: _OSC failed (AE_NOT_FOUND); disabling ASPM
[ 0.421221] vgaarb: setting as boot device: PCI:0000:01:00.0
[ 0.421221] vgaarb: device added: PCI:0000:01:00.0,decodes=io+mem,owns=io+mem,locks=none
[ 0.421221] vgaarb: loaded
[ 0.421221] vgaarb: bridge control possible 0000:01:00.0
[ 0.549706] pci 0000:01:00.0: BAR 6: failed to assign [mem size 0x00010000 pref]
[ 2.552040] pci 0000:00:10.4: EHCI: BIOS handoff failed (BIOS bug?) 01010001
[ 5.011812] vesafb: mode is 640x480x32, linelength=2560, pages=0
[ 5.011814] vesafb: scrolling: redraw
[ 5.011820] vesafb: Truecolor: size=0:8:8:8, shift=0:16:8:0
[ 5.011864] vesafb: framebuffer at 0xa0000000, mapped to 0xf8600000, using 1216k, total 1216k
[ 5.012358] fb0: VESA VGA frame buffer device
[ 5.012416] intel_idle: does not run on family 6 model 14
[ 6.493133] x86/mm: Checked W+X mappings: FAILED, 96 W+X pages found.
[ 6.629930] ACPI: Video Device [VGA] (multi-head: yes rom: no post: no)
[ 12.593768] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 16.102714] snd_hda_intel 0000:04:01.0: PCI: Disallowing DAC for device
[ 16.108027] snd_hda_intel 0000:04:01.0: CORB reset timeout#1, CORBRP = 0
model : 14
model name : Genuine Intel(R) CPU T2060 @ 1.60GHz
model : 14
model name : Genuine Intel(R) CPU T1060 @ 1.60GHz
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 32.407] (==) Automatically adding GPU devices
[ 32.408] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 32.408] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[ 32.408] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 32.408] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[ 32.408] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 32.414] (II) LoadModule: "glx"
[ 32.513] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 33.018] (II) Module glx: vendor="X.Org Foundation"
[ 33.018] (==) AIGLX enabled
[ 33.018] (==) Matched vesa as autoconfigured driver 3
[ 33.033] (WW) Warning, couldn't open module openchrome
[ 33.033] (EE) Failed to load module "openchrome" (module does not exist, 0)
[ 33.053] (II) LoadModule: "vesa"
[ 33.053] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[ 33.063] (II) Module vesa: vendor="X.Org Foundation"
[ 33.063] (==) Matched vesa as autoconfigured driver 3
[ 33.063] (WW) Warning, couldn't open module openchrome
[ 33.064] (EE) Failed to load module "openchrome" (module does not exist, 0)
[ 33.064] (II) Failed to load module "modesetting" (already loaded, 0)
[ 33.065] (II) Failed to load module "fbdev" (already loaded, 0)
[ 33.065] (II) LoadModule: "vesa"
[ 33.065] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[ 33.065] (II) Module vesa: vendor="X.Org Foundation"
[ 33.065] (II) UnloadModule: "vesa"
[ 33.065] (II) Unloading vesa
[ 33.065] (II) Failed to load module "vesa" (already loaded, 0)
[ 33.065] (II) VESA: driver for VESA chipsets: vesa
[ 33.066] (EE) open /dev/dri/card0: No such file or directory
[ 33.066] (EE) open /dev/dri/card0: No such file or directory
[ 33.066] (WW) Falling back to old probe method for modesetting
[ 33.066] (EE) open /dev/dri/card0: No such file or directory
[ 33.066] (EE) open /dev/dri/card0: No such file or directory
[ 33.080] (WW) Falling back to old probe method for vesa
[ 33.080] (EE) Screen 0 deleted because of no matching config section.
[ 33.080] (EE) Screen 0 deleted because of no matching config section.
[ 33.080] (II) FBDEV(0): Creating default Display subsection in Screen section
[ 33.080] (II) FBDEV(0): hardware: VESA VGA (video memory: 1216kB)
[ 33.244] (II) UnloadModule: "vesa"
[ 33.244] (II) Unloading vesa
[ 33.608] (II) AIGLX: Screen 0 is not DRI2 capable
[ 33.608] (EE) AIGLX: reverting to software rendering
[ 35.650] (II) AIGLX: enabled GLX_MESA_copy_sub_buffer
[ 35.652] (II) AIGLX: Loaded and initialized swrast
[ 35.652] (II) GLX: Initialized DRISWRAST GL provider for screen 0
 Release Date: 12/25/2006
 Manufacturer: FUJITSU SIEMENS
 Product Name: AMILO PRO V3515
 Serial Number:
 Manufacturer: FUJITSU SIEMENS
 Product Name: AMILO PRO V3515
 Serial Number: 8R7125664
 Manufacturer: FUJITSU SIEMENS
 Serial Number:
 Manufacturer: GenuineIntel
 Serial Number: Not Specified
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: DPK-
 SBDS Serial Number: 0000
 SBDS Manufacture Date: 1980-00-00
cat: /etc/X11/xorg.conf: No such file or directory
OpenGL vendor string: VMware, Inc.
OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.8, 128 bits)
OpenGL version string: 3.0 Mesa 12.0.6

Not software rendered: no
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
GL vertex program: yes
GL fragment program: yes
GL vertex buffer object: yes
GL framebuffer object: yes
GL version is 1.4+: yes

Unity 3D supported: no
Support status summary of 'tim-AMILO-PRO-V3515':

You have 26 packages (1.5%) supported until May 2022 (5y)
You have 1688 packages (98.0%) supported until April 2021 (5y)
You have 5 packages (0.3%) supported until April 2019 (3y)

You have 0 packages (0.0%) that can not/no longer be downloaded
You have 4 packages (0.2%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Module Size Used by
arc4 16384 2
snd_hda_codec_conexant 20480 1
snd_hda_codec_generic 69632 1 snd_hda_codec_conexant
ath5k 139264 0
snd_hda_intel 32768 3
snd_hda_codec 118784 3 snd_hda_intel,snd_hda_codec_conexant,snd_hda_codec_generic
snd_hda_core 69632 4 snd_hda_intel,snd_hda_codec_conexant,snd_hda_codec,snd_hda_codec_generic
ath 24576 1 ath5k
snd_hwdep 16384 1 snd_hda_codec
mac80211 679936 1 ath5k
snd_pcm 94208 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 28672 1 snd_seq_midi
cfg80211 512000 3 mac80211,ath,ath5k
snd_seq 57344 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_seq,snd_pcm
snd 69632 16 snd_hda_intel,snd_hwdep,snd_hda_codec_conexant,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_generic,snd_seq_device,snd_pcm
soundcore 16384 1 snd
coretemp 16384 0
joydev 20480 0
input_leds 16384 0
serio_raw 16384 0
i2c_viapro 16384 0
shpchp 32768 0
mac_hid 16384 0
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,parport_pc,ppdev
autofs4 40960 2
pata_acpi 16384 0
psmouse 122880 0
via_rhine 32768 0
mii 16384 1 via_rhine
sata_via 16384 2
pata_via 16384 0
video 36864 0
fjes 28672 0

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2017-05-14
Last reply:
2017-05-30

Did you upgrade to 16.10 before upgrading to 17.04?

Launchpad Janitor (janitor) said : #2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

Michael (myscha) said : #3

I have also a laptop with the CN896/VN896/P4M900 [Chrome 9 HC] graphics. You can changed the resolution by modifying the file /etc/default/grub, see https://askubuntu.com/questions/54067/how-do-i-safely-change-grub2-screen-resolution

The problem that remains in my setup is that the screen stays black after resuming. Is it the same on yours?