problems with webcam Logitech Quickcam

Asked by Piet van der Lugt on 2009-03-05

I have a Logitech Quickcam but it does not work in Ubuntu 8.10 together with Skype. Skype works fine.
The webcam is on when the computer starts and remains on but no picture in Skype. When I test the video there is a lot of activity but no picture.
What can I do?
Thanks for your help
Piet van der Lugt

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Andre Mangan
Solved:
2009-03-19
Last query:
2009-03-19
Last reply:
2009-03-19
Andre Mangan (kyphi) said : #1

To identify the chipset of the webcam, with the camera connected to a USB port, you type "lsusb" (without the quotation marks) into a terminal window.

Look for an ID number that looks like this: 046d:xxxx (with xxxx being the product number)

If you post back this number I will be able to advise you further.

Dear Andre,

Thanks for your help.
The number is: 046d:092e

Bij the way I also have problems with HP Scanjet which does not work:
The number for this is: 03f0:1405

Await your reply.

Piet van der Lugt

Op donderdag 05-03-2009 om 21:51 uur [tijdzone +0000], schreef Andre
Mangan:
> Your question #63194 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63194
>
> Status: Open => Answered
>
> Andre Mangan proposed the following answer:
> To identify the chipset of the webcam, with the camera connected to a
> USB port, you type "lsusb" (without the quotation marks) into a terminal
> window.
>
> Look for an ID number that looks like this: 046d:xxxx (with xxxx being
> the product number)
>
> If you post back this number I will be able to advise you further.
>

Andre Mangan (kyphi) said : #3

According to the product number, you have a Quickcam Chat webcam. The driver that you need is gspcav1-20071224 and you can download it from: http://mxhaard.free.fr/download.html - you will find the link near the top of the page.

To install, after you have unzipped and unpacked the tarball, you should have a file called gspcav1-20071224 on your Desktop.

In a terminal window type:

cd Desktop <Enter>

cd gspcav1-20071224 <Enter>

sudo ./gspca_build <Enter>

Now enter your password.

When the install process is complete, type gstreamer-properties to test the camera then type cd to return to your home directory and then press Ctrl+d (or type exit) to close the terminal.
________________________________________________________________

The ScanJet 3670c and 3690c are currently not supported.

Dear Andre,

Thanks for your info. I succeeded to install and during the test there
was a picture however very unstable. When I start Skype no picture just
as before even after restarting the computer.
So may there is something wrong with certain settings?

If you can help further plse let me know.

Regards,

Piet
Op vrijdag 06-03-2009 om 20:58 uur [tijdzone +0000], schreef Andre
Mangan:
> Your question #63194 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63194
>
> Status: Open => Answered
>
> Andre Mangan proposed the following answer:
> According to the product number, you have a Quickcam Chat webcam. The
> driver that you need is gspcav1-20071224 and you can download it from:
> http://mxhaard.free.fr/download.html - you will find the link near the
> top of the page.
>
> To install, after you have unzipped and unpacked the tarball, you should
> have a file called gspcav1-20071224 on your Desktop.
>
> In a terminal window type:
>
> cd Desktop <Enter>
>
> cd gspcav1-20071224 <Enter>
>
> sudo ./gspca_build <Enter>
>
> Now enter your password.
>
> When the install process is complete, type gstreamer-properties to test the camera then type cd to return to your home directory and then press Ctrl+d (or type exit) to close the terminal.
> ________________________________________________________________
>
> The ScanJet 3670c and 3690c are currently not supported.
>

Andre Mangan (kyphi) said : #5

The configuration you must do in Skype under "Options".

Programs other than "gstreamer-properties" that will let you see that your webcam is now working are Camorama, Cheese, Ekiga, xawtv - just to mention a few.

Andre Mangan schreef:
> Your question #63194 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63194
>
> Status: Open => Answered
>
> Andre Mangan proposed the following answer:
> The configuration you must do in Skype under "Options".
>
> Programs other than "gstreamer-properties" that will let you see that
> your webcam is now working are Camorama, Cheese, Ekiga, xawtv - just to
> mention a few.
>
>
Dear Andre

Thanks but it does not work. In Skype there is no possibility to choose
another camera. I do not what you mean with the programms you mentioned.
I installed Cheese and it works but still no possibility in Skype or
does it work apart from Skype, I mean to call via Skype and see via Cheese?

Anyway thanks for your help.

Piet

Andre Mangan (kyphi) said : #7

All you can do in the Skype configuration is to tick the box that says "enable skype video" and "start my video automatically when I am in a call". What happens when you click on the "Test" button?

The other place for making adjustments is via "gstreamer-properties" where under the "video" tab you can choose "video for Linux" or "video for Linux 2".

The Skype Help section I have found to be not very helpful.

Since your camera is now working and the issue is purely a Skype video issue, the best course of action is to post a question on the Skype forum.

Andre Mangan schreef:
> Your question #63194 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63194
>
> Status: Open => Answered
>
> Andre Mangan proposed the following answer:
> All you can do in the Skype configuration is to tick the box that says
> "enable skype video" and "start my video automatically when I am in a
> call". What happens when you click on the "Test" button?
>
> The other place for making adjustments is via "gstreamer-properties"
> where under the "video" tab you can choose "video for Linux" or "video
> for Linux 2".
>
> The Skype Help section I have found to be not very helpful.
>
> Since your camera is now working and the issue is purely a Skype video
> issue, the best course of action is to post a question on the Skype
> forum.
>
>
Dear Andre,

Thanks but in Skype I have done as you advised but when I test the
camera there is a lot of colors to be seen but no picture.
Where can I find 'gstreamer-properties'?

Thanks a lot.

Beste regards,

Piet van der Lugt

Best Andre Mangan (kyphi) said : #9

Open a terminal window and type: gstreamer-properties

It seems that the webcam works but not with Skype.

Skype does not sanction every webcam there is. Have a look at the Skype site and check which webcams are recommended by Skype.

Also be aware that Google is working on a program to rival Skype.

The question is not solved as the webcam under Ubuntu does not work in Skype. In Windows it does.
So I leave it for the moment.
Thanks

Andre Mangan schreef:
> Your question #63194 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63194
>
> Status: Open => Answered
>
> Andre Mangan proposed the following answer:
> Open a terminal window and type: gstreamer-properties
>
> It seems that the webcam works but not with Skype.
>
> Skype does not sanction every webcam there is. Have a look at the Skype
> site and check which webcams are recommended by Skype.
>
> Also be aware that Google is working on a program to rival Skype.
>
>
Dear Andre,

Thanks very much for your advices. Also via gstreamer the webcam does
not function. So when I want to use it I call via Windows.

Best regards,

Piet

Andre Mangan (kyphi) said : #12

I have just read that this camera fails on Test in Skype but works on video call. Would you try it please and let me know.

Andre Mangan schreef:
> Your question #63194 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63194
>
> Andre Mangan posted a new comment:
> I have just read that this camera fails on Test in Skype but works on
> video call. Would you try it please and let me know.
>
>
Dear Andre,

Thanks for your help. I tested the Webcam as you asked but only a lot of
colors are seen on the other side while videocalling but no picture.

This for your info.

Best regards,

Piet