Bug Reporting Query: cannot shutdown / restart / wake on intel graphics

Asked by Thiru

Following up from https://answers.launchpad.net/ubuntu/+question/624342 , I have confirmed this bug and am unsure as to how to report it.

In summary again:

Ubuntu is not able to shutdown / restart etc when running on intel graphics (sudo prime-select intel).

Attempting it leads to a blank screen with a single underscore (_) at the top left corner of the screen.

However, using nvidia (sudo prime-select nvidia), shutdown etc works fine.

Which category does this bug go under? Would it be under system crashes or a specific package? This bug has been a major irritant as my battery life is ridiculously low on nvidia.

Specs:
Intel i7 7700HQ
Nvidia 1060GTX

Thanks, and have a nice day!

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Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Thiru (waffleboy) said :
#2

Hi, I am still experiencing this problem and am stuck.

Updated information: https://askubuntu.com/questions/910734/cannot-shutdown-suspend-restart-on-intel-graphics-ubuntu-16-04

Summary:

sudo lshw -C display on intel driver leads to a an output of "PCI (sysfs)" then hangs.

On nvidia driver, it outputs:

 *-display
       description: VGA compatible controller
       product: NVIDIA Corporation
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
       configuration: driver=nvidia latency=0
       resources: irq:131 memory:db000000-dbffffff memory:90000000-9fffffff memory:a0000000-a1ffffff ioport:e000(size=128) memory:dc000000-dc07ffff
  *-display
       description: VGA compatible controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: iomemory:2f0-2ef irq:127 memory:2ffe000000-2ffeffffff memory:80000000-8fffffff ioport:f000(size=64) memory:c0000-dffff

Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.