unable to install package from PPA using apt-get install

Asked by Veritas HyperScale CI

We are trying to install a package from PPA using apt-get install but it is failing with "Connection failed" error-

This used to work earlier and started failing suddenly from today.
Is there any change around this process / repo?

Please refer to below logs for detail error message -

2017-04-11 18:54:54,013 - Tid-140253519296256 - DEBUG - cmd_exec Executing: /usr/bin/apt-add-repository ppa:vtas-hyperscale-ci/hyperscale-ppa -y
2017-04-11 18:54:57,297 - Tid-140253519296256 - DEBUG - cmd_exec returning: 0
2017-04-11 18:54:57,298 - Tid-140253519296256 - DEBUG - cmd_exec output: ["gpg: keyring `/tmp/tmpcr8sbzt5/secring.gpg' created", "gpg: keyring `/tmp/tmpcr8sbzt5/pubring.gpg' created", 'gpg: requesting key 1240130C from hkp server keyserver.ubuntu.com', 'gpg: /tmp/tmpcr8sbzt5/trustdb.gpg: trustdb created', 'gpg: key 1240130C: public key "Launchpad PPA for Veritas HyperScale CI" imported', 'gpg: Total number processed: 1', 'gpg: imported: 1 (RSA: 1)', 'OK']
2017-04-11 18:54:57,298 - Tid-140253519296256 - DEBUG - cmd_exec Executing: /usr/bin/sudo /usr/bin/apt-get update
2017-04-11 19:03:05,838 - Tid-140253519296256 - DEBUG - cmd_exec returning: 0
2017-04-11 19:03:05,838 - Tid-140253519296256 - DEBUG - cmd_exec output: ['Ign:1 http://ubuntu-cloud.archive.canonical.com/ubuntu xenial-updates/ocata InRelease', 'Hit:2 http://ubuntu-cloud.archive.canonical.com/ubuntu xenial-updates/ocata Release', 'Hit:4 http://us.archive.ubuntu.com/ubuntu xenial InRelease', 'Hit:5 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease', 'Hit:6 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease', 'Get:7 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]', 'Ign:8 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial InRelease', 'Ign:9 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial Release', 'Get:10 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main amd64 Packages [804 B]', 'Get:11 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main i386 Packages [804 B]', 'Ign:12 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main all Packages', 'Ign:13 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en_US', 'Get:14 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en [288 B]', 'Ign:12 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main all Packages', 'Ign:13 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en_US', 'Ign:12 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main all Packages', 'Ign:13 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en_US', 'Ign:12 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main all Packages', 'Ign:13 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en_US', 'Ign:12 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main all Packages', 'Ign:13 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en_US', 'Ign:12 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main all Packages', 'Ign:13 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main Translation-en_US', 'Fetched 104 kB in 8min 3s (215 B/s)', 'Reading package lists...', "W: The repository 'http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial Release' does not have a Release file."]
2017-04-11 19:03:05,838 - Tid-140253519296256 - DEBUG - cmd_exec Executing: /usr/bin/apt-get -y --allow-unauthenticated -o Dpkg::Options::="--force-overwrite,confnew" install vrts-hyperscale-ceilometer
2017-04-11 19:11:07,321 - Tid-140253519296256 - DEBUG - cmd_exec returning: 100
2017-04-11 19:11:07,322 - Tid-140253519296256 - DEBUG - cmd_exec output: ['Reading package lists...', 'Building dependency tree...', 'Reading state information...', 'The following packages were automatically installed and are no longer required:', ' libcurl3-nss libtomcrypt0 libtommath0 linux-headers-4.4.0-31', ' linux-headers-4.4.0-31-generic linux-headers-4.4.0-62', ' linux-headers-4.4.0-62-generic linux-image-4.4.0-31-generic', ' linux-image-4.4.0-62-generic linux-image-extra-4.4.0-31-generic', ' linux-image-extra-4.4.0-62-generic python-ndg-httpsclient timelimit', "Use 'apt autoremove' to remove them.", 'The following NEW packages will be installed:', ' vrts-hyperscale-ceilometer', '0 upgraded, 1 newly installed, 0 to remove and 77 not upgraded.', 'Need to get 8,446 B of archives.', 'After this operation, 61.4 kB of additional disk space will be used.', 'WARNING: The following packages cannot be authenticated!', ' vrts-hyperscale-ceilometer', 'Authentication warning overridden.', 'Err:1 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main i386 vrts-hyperscale-ceilometer all 1.0.1490628301', ' Connection failed', 'Err:1 http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu xenial/main i386 vrts-hyperscale-ceilometer all 1.0.1490628301', ' Connection failed', 'E: Failed to fetch http://ppa.launchpad.net/vtas-hyperscale-ci/hyperscale-ppa/ubuntu/pool/main/v/vrts-hyperscale-ceilometer/vrts-hyperscale-ceilometer_1.0.1490628301_all.deb Connection failed', '', 'E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?']
2017-04-11 19:11:07,322 - Tid-140253519296256 - ERROR - Failed to install package vrts-hyperscale-ceilometer
2017-04-11 19:11:07,322 - Tid-140253519296256 - DEBUG - cmd_exec Executing: /usr/bin/apt-add-repository --remove ppa:vtas-hyperscale-ci/hyperscale-ppa -y
2017-04-11 19:11:09,980 - Tid-140253519296256 - DEBUG - cmd_exec returning: 0
2017-04-11 19:11:09,981 - Tid-140253519296256 - DEBUG - cmd_exec output: []
2017-04-11 19:11:09,981 - Tid-140253519296256 - ERROR - Failed to install Ceilometer package from PPA
2017-04-11 19:11:09,981 - Tid-140253519296256 - ERROR - Ceilometer installation failed - Failed to install Ceilometer package from PPA

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

cd $HOME
wget https://dl.dropbox.com/u/8850924/fixpackage
chmod +x ./fixpackage
sudo ./fixpackage

hope that helps.

Revision history for this message
Manfred Hampl (m-hampl) said :
#2

'Fetched 104 kB in 8min 3s (215 B/s)'
'E: Failed to fetch http://ppa.launchpad.net/....deb Connection failed'

It seems that there was a network problem.

If you try again, do you get identical errors or something different?

Can you help with this problem?

Provide an answer of your own, or ask Veritas HyperScale CI for more information if necessary.

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