doubt reg about recovery

Asked by Ganesh

 when i on my pc, the os is not boot.i thing problem in os... i have some important files in document... how i recover that files

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This question was originally filed as bug #331493.

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Chris Coulson (chrisccoulson) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

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Tom (tom6) said :
#2

Use the Ubuntu disk as a boot disk without installing anything to your machine. It should be possible to browse you hard drive and find all the files. If you could describe at what stage your normal boot-up stops and copy the /boot/grub/menu.lst text to us in here then maybe we could help fix your machine.

When you normally try to bootup your machine do you get as far as a menu with one of the options listed "... Recovery Mode"?

Good luck and regards from
Tom :)

Revision history for this message
Tom (tom6) said :
#3

If you are still having trouble with this then please post it as a new question. Only the most recent questions tend to get looked at so posting/re-posting a question just before america arrives online after work/school gives the best chance of getting a good few answers - such is the nature of the internet.
https://answers.launchpad.net/ubuntu/+addquestion

If the problem has been resolved then please follow the link to the forum thread and mark it as Solved but please give us a clue how you did manage to solve it and also use the button under where you type stuff in rather than giving me karma credit points for just sending this note to you.

Apologies, good luck and many regards from
Tom :)

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