Wired Internet problem thru Belkin Router # F5D5231 in Dell Inspiron 9300

Asked by Ann

Hi All:
I am a Linux newbie. I installed Ubuntu 8.1 on Dell Inspiron 9300 laptop. However, I couldn't connect to the internet. I'm connecting thru' Belkin Wired Router # F5D5231 (access: 192.168.2.1). Could anybody please help me with setting up (Comcast) internet connection. It may be a piece of cake for you guys.
Thanks in advance
Ann

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Solved by:
marcobra (Marco Braida)
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Revision history for this message
Ariel Cabral (acabral1961) said :
#1

Hi,
First, which light do you have turned on or blinking?
Second, can you please open a terminal (Applications->Accessories->Terminal), execute the following command:
 lspci
and paste the output here.
Do you have a username and a password to connect to comcast?
It seems like your wired net card not be installed.

Revision history for this message
Ann (ann-crystal) said :
#2

Thanks for your reply. Actually, this is my laptop and I have other Desktop running on XP connected to this Belkin Router (and internet is working fine in that-so Belkin router ports are forwarded correctly). The laptop has integrated network card. Please find the results of lspci command below:-

***************************************************
00:00.0 Host bridge: Intel Corporation Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile 915GM/PM Express PCI Express Root Port (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev d3)
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation 82801FBM (ICH6M) LPC Interface Bridge (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801FBM (ICH6M) SATA Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: ATI Technologies Inc M22 [Mobility Radeon X300]
03:00.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02)
03:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b3)
03:01.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 08)
03:01.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 17)
03:03.0 Network controller: Intel Corporation PRO/Wireless 2915ABG [Calexico2] Network Connection (rev 05)

***************************************************
Thanks for your support
Ann

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#3

Open a Terminal from the menu Applications → Accessories → Terminal and type:

Please copy and paste the result of:

ifconfig -a

Thank you

Revision history for this message
Ann (ann-crystal) said :
#4

Thanks for your reply. Please find the results of the ifconfig -a command below:-

**********************************************
eth0 Link encap:Ethernet HWaddr 00:12:3f:cf:75:e7
          UP BROADCAST RUNNING MULTICAST MTU:64 Metric:1
          RX packets:1565 errors:2 dropped:0 overruns:0 frame:0
          TX packets:27 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:505544 (505.5 KB) TX bytes:2993 (2.9 KB)
          Interrupt:18

eth1 Link encap:Ethernet HWaddr 00:12:f0:5c:dc:58
          inet addr:192.168.2.1 Bcast:192.168.2.255 Mask:255.255.255.0
          inet6 addr: fe80::212:f0ff:fe5c:dc58/64 Scope:Link
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:46 errors:0 dropped:0 overruns:0 frame:0
          TX packets:227 errors:0 dropped:66 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
          Interrupt:17 Base address:0x6000 Memory:dfcfd000-dfcfdfff

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:518 errors:0 dropped:0 overruns:0 frame:0
          TX packets:518 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:36812 (36.8 KB) TX bytes:36812 (36.8 KB)

pan0 Link encap:Ethernet HWaddr ae:97:a5:4b:bb:ef
          BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
***************************************************************

Thanks again for your support. You guys are good!
Ann

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

Seems you have two network cards eth0 and eth1 the eth1 seems have dropped packet

I think because your eth1 card have same ip address of your router 192.168.2.1

So please set your networkcard as DHCP double click on the top right network monitors icon and do the setting from there.

Hope this helps

Revision history for this message
Ann (ann-crystal) said :
#6

I don't really get you. I changed the Method to Automatic (DHCP) under IPv4 tab in connection properties. Is that correct? Please let me know how to set network card as DHCP.
Thanks again
Ann

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#7

Yes please set also eth0 in thee same way then please try to reboot your pc...

Hope this helps

Revision history for this message
Ann (ann-crystal) said :
#8

Thanks. Still it's not working. I am pasting here the config in my /etc/network/interface

**************Interface********************

auto lo
iface lo inet loopback
#auto eth0
#iface eth0 inet dhcp
auto eth1
iface eth1 inet dhcp
 hwaddress ether 00:30:BD:2C:80:57
 address 192.168.2.106
 network 192.168.2.1
 netmask 255.255.255.0
 broadcast 192.168.2.255

***************************************************

Please let me know what is wrong here. If I uncomment
#auto eth0
#iface eth0 inet dhcp
Then, network icon disappears from the panel. What am I doing wrong? Why simple wired networking such a nightmare in Ubuntu?

Thanks for your support.

Revision history for this message
Ann (ann-crystal) said :
#9

Also when I tried to restart the networking, the following messages are displayed:

***********************
 * Reconfiguring network interfaces... There is already a pid file /var/run/dhclient.eth1.pid with pid 4215
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.1.1
Copyright 2004-2008 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth1/00:30:bd:2c:80:57
Sending on LPF/eth1/00:30:bd:2c:80:57
Sending on Socket/fallback
Internet Systems Consortium DHCP Client V3.1.1
Copyright 2004-2008 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth1/00:30:bd:2c:80:57
Sending on LPF/eth1/00:30:bd:2c:80:57
Sending on Socket/fallback
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 4
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 8
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 12
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 16
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 17
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 4
No DHCPOFFERS received.
No working leases in persistent database - sleeping.
*************************************************

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#10

Seems network 192.168.2.1

must be changed to:

network 192.168.2.0

and please add the gateway if you are sure your router has the 192.168.2.1 ip

gateway 192.168.2.1

----------------------------------------------------

By the way here to get dhcp my /etc/network/interfaces are set like below:

auto lo
iface lo inet loopback

auto eth0
iface eth0 inet dhcp

So your must be something like this to try them working with DHCP:

auto lo
iface lo inet loopback

auto eth0
iface eth0 inet dhcp

auto eth1
iface eth1 inet dhcp

Hope this helps

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#11

So please try to set your network with static ip please don't use network manager...

Open a terminal from Application → Accessories → Terminal and type:

sudo gedit /etc/network/interfaces

(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

and please copy and paste this contents:

auto lo
iface lo inet loopback

iface eth0 inet static
address 192.168.2.10
netmask 255.255.255.0
gateway 192.168.1.2
nameserver 208.67.222.222

iface eth1 inet static
address 192.168.1.11
netmask 255.255.255.0
gateway 192.168.1.2
nameserver 208.67.222.222

Save and exit then restart your network type:

sudo /etc/init.d/networking restart

and try to connect to a site using Firefox

Hope this helps

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#12

Sorry better i made a typo:

So please try to set your network with static ip please don't use network manager...

Open a terminal from Application → Accessories → Terminal and type:

sudo gedit /etc/network/interfaces

(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

and please copy and paste this contents:

auto lo
iface lo inet loopback

iface eth0 inet static
address 192.168.2.10
netmask 255.255.255.0
gateway 192.168.2.1
nameserver 208.67.222.222

iface eth1 inet static
address 192.168.1.11
netmask 255.255.255.0
gateway 192.168.2.1
nameserver 208.67.222.222

Save and exit then restart your network type:

sudo /etc/init.d/networking restart

and try to connect to a site using Firefox

Hope this helps

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#13

Sorry better i made a typo:

So please try to set your network with static ip please don't use network manager...

Open a terminal from Application → Accessories → Terminal and type:

sudo gedit /etc/network/interfaces

(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

and please copy and paste this contents:

auto lo
iface lo inet loopback

iface eth0 inet static
address 192.168.2.10
netmask 255.255.255.0
gateway 192.168.2.1
nameserver 208.67.222.222

iface eth1 inet static
address 192.168.2.11
netmask 255.255.255.0
gateway 192.168.2.1
nameserver 208.67.222.222

Save and exit then restart your network type:

sudo /etc/init.d/networking restart

and try to connect to a site using Firefox

Hope this helps

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#14

Sorry, the latest is what i want send to you...

Revision history for this message
Ann (ann-crystal) said :
#15

Thanks again. It didn't work yet. Before rebooting, a quick question:
1. if my router ip range is configured form 192.168.2.101 to 192.168. 2.110, should i change the address in your config?
2. Is the nameserver valid to my case?
Thanks for all your support. Sorry for being a pain.

Revision history for this message
Best marcobra (Marco Braida) (marcobra) said :
#16

1. Statical ip are not influenced by DHCP setting of your router.
2. The name server specified here is one of the opendns servers http://www.opendns.com/select_network_type.php?p=start so is valid for you.

Hope this helps

Revision history for this message
Ann (ann-crystal) said :
#17

Unfortunately it didn't work. Now the networking window diasppeared from the panel. What I doing wrong? Why is it hard to configure wired network in Ubuntu 8.1? Should I install 8.04>? Thanks for your help

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#18

Are you sure of your router settings...?

Can you ping your router now...?

is your eth0 or eth1 set UP if you do an ifconfig -a command...?

Can you try to use eth0 instead of eth1 to connect your router....?

Thank you

Revision history for this message
Ann (ann-crystal) said :
#19

Thank you very much. I made a small change and it worked! I changed the code in eth0 from static to dhcp
auto eth0
iface eth0 inet dhcp

It worked like a charm. Thanks for all your patience and support

Revision history for this message
Ann (ann-crystal) said :
#20

Thanks marcobra, that solved my question.