Kernal panic, Acer aspire one dead since download of patch

Asked by ted7234889

Hi, I downloaded a patch this morning, it appeared routine, but the machin is now dead. The last line of the on screen message says Kernal panic - not syncing: Attempted to kill the idle task!

Have tried rebooting but I get the same message.

Ted

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
ted7234889
Solved:
Last query:
Last reply:
Revision history for this message
ted7234889 (ted7234889) said :
#1

Probably nothing to do with glibc, how do I move this post?

Ted

Revision history for this message
ted7234889 (ted7234889) said :
#2

Long hand as the Acer is dead

Call Trace:
[<c031eb28>] do_page_fault+0x3e8/0x730
[<c031e740>] do_page_fault+0x0/0x730
[<c031cf12>] error_code+0x72/0x80
[<c0120bc0>] flush_kernel_map+0x0/0x30
[<c031e740>] do_page_fault+0x0/0x730
[<c010576b>] patch_sespfix_desc+0xdb/0x100
[<c01319cf>] on_each_cpu+0xf/0x50
[<c0129c6f>] global_flush_tlb+0x7f/0x100
[<c0101032>] init_post+0x12/0xf0
[<c0423635>]kernel_init+0x215/0x320
[<c01042d6>] ret_from_fork+0x6/0x20
[<c0423420>] do_page_fault+0x0/0x320
[<c0423420>] do_page_fault+0x0/0x320
[<c0105667>] kernel_thread_helper+0x7/0x10
=====================
Code: 00 00 00 00 00 89 c6 fa 0f 1f 84 00 00 00 00 00 90 f0 fe 0d 0c c9 3e c0 79 0d f3 90 80 3d 0c c9 3e c0 00 7e f5 eb ea 64 a1 08 80 <47> c0 a3 10 c9 3e c0 b8 01 00 00 00 c7 05 14 c9 3e c0 00 00 00
EIP: [<c0105dce>] die+0x6e/0x280 SS:ESP 0068:dd0dbecc
---[ end trac 2d 91751b295c2cdc ]---
Kernel paneic etc

Revision history for this message
Tom (tom6) said :
#3

I've been cheeky and sent a quick report off to the bug-squad straight away. You're the second person (or maybe he was) that reported a problem with this since the updates this morning. This is way out of my league and at this time-of-day i thought i'd do my best to flag it up to developers and such as i'm not sure any are around in the Answers section right now.

It would help if you could report the bug yourself as clearly you know how to describe the problem better than me. When you have reported the bug please change the status of mine to make it a duplicate of yours.

Thanks for reporting this
Regards from
Tom

Revision history for this message
Tom (tom6) said :
#4

lol, thanks for the back-trace. Hopefully you can add that to the bug report with copy&paste rather than long hand. If you can't then leave a message in here and i'll try to do it later :)

Regards again
Tom :)

Revision history for this message
Tom (tom6) said :
#5

I'm guessing you have an Ubuntu Cd that can run as a LiveCd? Is that any help? Perhaps another distro such as Wolvix might help you get to a desktop and fix it?
http://distrowatch.com/table.php?distribution=wolvix

I'm also guessing that when you try to bootup the Acer you're not even getting as far as the menu with the "Recovery Mode" listed?

Ok, im scrabbling around with something that im fairly clueless about.

Good luck and happy hunting ;)
Regards from
Tom

Revision history for this message
ted7234889 (ted7234889) said :
#6

Hi Tom, sorry but I am a newby on this site and I am not sure how to report a bug. Do you mean report the bug to the Ubuntu web site, if so I will try and give it a go.

Ted

Revision history for this message
ted7234889 (ted7234889) said :
#7

Ok, done.

Ted

Revision history for this message
ted7234889 (ted7234889) said :
#8

Sorry no live cd and no cd drive. I had to configure a USB stick to upload Ubuntu and I would have to learn the whole thing againa nd loose all my emails and files on the machine.

Ted
---- Tom <email address hidden> wrote:
> Your question #59086 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> Tom proposed the following answer:
> I'm guessing you have an Ubuntu Cd that can run as a LiveCd? Is that any help? Perhaps another distro such as Wolvix might help you get to a desktop and fix it?
> http://distrowatch.com/table.php?distribution=wolvix
>
> I'm also guessing that when you try to bootup the Acer you're not even
> getting as far as the menu with the "Recovery Mode" listed?
>
> Ok, im scrabbling around with something that im fairly clueless about.
>
> Good luck and happy hunting ;)
> Regards from
> Tom
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/59086/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
ted7234889 (ted7234889) said :
#9

I'm also guessing that when you try to bootup the Acer you're not even
getting as far as the menu with the "Recovery Mode" listed?

True.

Ted
And thanks for trying

---- Tom <email address hidden> wrote:
> Your question #59086 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> Tom proposed the following answer:
> I'm guessing you have an Ubuntu Cd that can run as a LiveCd? Is that any help? Perhaps another distro such as Wolvix might help you get to a desktop and fix it?
> http://distrowatch.com/table.php?distribution=wolvix
>
> I'm also guessing that when you try to bootup the Acer you're not even
> getting as far as the menu with the "Recovery Mode" listed?
>
> Ok, im scrabbling around with something that im fairly clueless about.
>
> Good luck and happy hunting ;)
> Regards from
> Tom
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/59086/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
ted7234889 (ted7234889) said :
#10

Hi Tom, it sounds very much like I have to wipe and start again, am I likely to be better off with Wolvix? I did use Slackware as my very first distro many years ago I think it was Slackware 9.

Anyway, I can see from the Wolvix site how to creat a CD and load an install onto a USB, but I am a bit wound up about wipping as this is the second time that an upgrade as forced me to wipe. True it was quite a few years ago.

I just want to know if you think I will be better off with Wolvix, at least there was a good amiout of suport for the Aspire one on Ubuntu.

Ted
---- Tom <email address hidden> wrote:
> Your question #59086 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> Tom proposed the following answer:
> I'm guessing you have an Ubuntu Cd that can run as a LiveCd? Is that any help? Perhaps another distro such as Wolvix might help you get to a desktop and fix it?
> http://distrowatch.com/table.php?distribution=wolvix
>
> I'm also guessing that when you try to bootup the Acer you're not even
> getting as far as the menu with the "Recovery Mode" listed?
>
> Ok, im scrabbling around with something that im fairly clueless about.
>
> Good luck and happy hunting ;)
> Regards from
> Tom
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/59086/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
ted7234889 (ted7234889) said :
#11

Hmm sry tht this was PM.

T

Revision history for this message
Tom (tom6) said :
#12

No don't re-install. It sounds like something i have seen possibly fixed many times. People often experiment around with different kernels for weird techi reasons.

You can download a copy of Wolvix or Ubuntu
http://distrowatch.com/table.php?distribution=wolvix
http://www.ubuntulinux.org/getubuntu/download
from almost any machine and burn either/both to cd(s)
http://www.psychocats.net/ubuntu/iso
and then just boot off the cd. Just place it in the cd tray and switch the machine on
Wolvix will automatically just go straight to a desktop running off the cd - without installing anything to your hard-drive

Ubuntu should bootup to a menu that defaults to "Try Ubuntu without installing anything to yur hard-drive", i think it manages to say it shorter tho.

There's also often an option during normal bootup to go into "Recovery Mode" which might help. i'm sure the answer is quite simple but i'm only experienced in doing installs i haven't tried out a lot of simple stuff yet.

Don't give up on this yet. People will probbaly take a couple of hours to get back to you but they should be able to advise you on this.

Regards from
Tom

Revision history for this message
Tom (tom6) said :
#13

Err, sorry to be cheeky but when you reply to emails from here or from the bug-squad please cut off anything we have written to you. If you follow the link to the question or the bug then you'll see that we have already got a note of everything we send you about this.

Don't worry, we all did the same when we first started using this forum. Good luck and regards from
Tom :)

PS I'm going to try pasting your backtrace now but i think you've already done that bt i'll soon see.

Revision history for this message
Tom (tom6) said :
#14

Brilliant, nicely done :)

Revision history for this message
ted7234889 (ted7234889) said :
#15

Thanks Tom, I just hope it is word perfect.

I will wait out the day, as I cannot creat a boot up USB from here at work.

Ted

Revision history for this message
Tom (tom6) said :
#16

There are now 2 bug reports and two questions about this. I think they are all the same problem. Yes your link was right for reporting bugs but it's usually best to go up to the "Help" menu in an app that's misbehaving and then click on "Report a bug". Instead of using your link this time tho it'd probably be better to add to whichever of these 2 bug-reports is more relevant ...
https://bugs.launchpad.net/ubuntu/+source/glibc/+bug/322666
https://bugs.launchpad.net/ubuntu/+bug/322676
and the other question that i think is similar is ...
https://answers.launchpad.net/ubuntu/+question/59084

Revision history for this message
Tom (tom6) said :
#17

Right we seem to be getting nowhere slowly here.

If you are still serious about reinstalling then i recommend using gparted to create a new partition and then copy your /home directory from the Acer hard-drive into it so that you don't lose any data - check inside to make sure its got your data. Also it'd be nice to take a screenshot of /var/cache so that you get a good list of all the packages you installed. I'm not sure how to take a screenshot, or even if it's possible to with Wolvix, sliTaz or Puppy so don't worry too much. Maybe just write down a few of your favourite apps listed in there. I'm sure it's possible to just copy these across to the same new partition as your /home folder and install them like that but i'm clueless and it's now looking like i got the wrong cache folder anyway. Sorry about this. Probably time for you to hunt around in launchpad if your keen on that kind of approach. The main thing is copying the /home folder to somewhere safe to preserve your data.

Reinstalling Ubuntu means it'd take up about 5Gb but would have all the apps ready to use.
Installing Wolvix to your hard-drive would probably take about 1/2Gb or so but would require substantially more time building up all the apps and isn't to be recommended unless you enjoy building up slax. Wolvix is great as a LiveCd and has a small but fiercly loyal community.

If you have the space then why not both? Dual boot? Then you can use Ubuntu while building up Wolvix and have the option of abandoning either later. They can both happily use the same linux-swap partition and both are good at using a /home on the new partition you made for it (just be careful not to reformat the /home partition).

Anyway, whichever way you go feel free to contact me through my profile page (click on my name above an answer and then on "Overview")

Err if you do reinstall Ubuntu try doing "Manual Partitioning" rather than "Guided" or anything and then right click on each partition and make sure none of the partitions get formatted. This way should hopefully fully restore your kernel and leave all your data alone. Take care which partition Ubuntu puts its / (root partition) on.

Good luck and regards from
Tom :)

Revision history for this message
Tom (tom6) said :
#18

You can use this for guidance for setting up a multi-boot ...
https://help.ubuntu.com/community/WindowsDualBoot

Revision history for this message
ted7234889 (ted7234889) said :
#19

Tom, thanks for all the input, I was off line last night.

Ted

Revision history for this message
Trimtab (atrimtab) said :
#20

I want to confirm that the last kernel update from linux-image=2.6.24-23-generic (2.6.24-23.46) to (2.6.24-23.48) causes my Acer Aspire one also to kernel panic during boot with similar diagnostic output.

Revision history for this message
ted7234889 (ted7234889) said :
#21

Thanks are you able to access anything because mine is now dead and I will have to do a new install, i think.

Ted
---- Trimtab <email address hidden> wrote:
> Your question #59086 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> Trimtab posted a new comment:
> I want to confirm that the last kernel update from linux-
> image=2.6.24-23-generic (2.6.24-23.46) to (2.6.24-23.48) causes my Acer
> Aspire one also to kernel panic during boot with similar diagnostic
> output.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
danpsmith (danpsmith) said :
#22

I have this exact same problem. Booting into the earlier kernel image solves the problem, another option is to boot with apci off, as that seems to be the root of the problem. I reported this problem in another bug, and it definitely seems related. Boot with apci off and everything should work as that seems to be the cause.

Revision history for this message
ted7234889 (ted7234889) said :
#23

Are you telling me there is a way to force startup onto an earlier kernel image. Is there some way then of getting to grub with some hot keys?

I will check out the web in the mean time as I am still in the process of downloading a new image to load onto a CD to create a USB image etc, prior to wiping everything.

Ted

Revision history for this message
ted7234889 (ted7234889) said :
#24

Ok, I found the esc key message, booted the last kernel, thanks it working praise God and the developers. No how do I boot with apci off?

Ted

---- danpsmith <email address hidden> wrote:
> Your question #59086 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> danpsmith posted a new comment:
> I have this exact same problem. Booting into the earlier kernel image
> solves the problem, another option is to boot with apci off, as that
> seems to be the root of the problem. I reported this problem in another
> bug, and it definitely seems related. Boot with apci off and everything
> should work as that seems to be the cause.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
Bas Klaui (bas-klaui) said :
#25

I have had a similar problem after the update of 44 files, but mine will still boot, only the network connection is dead, everything else SEEMED fine.
Booting up in an older version i found that also there the network did'nt work.
After the help of a friend i managed to get the internet up on the older version, but on the latest update it stays dead.......

Is anybody working on a fix for this ?
Also the wifi does'nt work on Ubuntu, while it worked fine in Linpus.

With kind regards
Bas

Revision history for this message
Dan Smith (mrdanpsmith) said :
#26

No need to praise God, however, you can edit the /boot/grub/menu.lst file and add acpi=off to the kernel options. There have been some replies in my report of the bug however that have this not fully solving the problem, and it's probably not a great solution either because I believe that controls power management. I'd recommend commenting out the new kernel lines in the menu.lst file until the latest image is fixed whenever the updates are written:

If you open the /boot/grub/menu.lst in a text editor you should see the following:

title Ubuntu 8.04.2, kernel 2.6.24-23-generic
root (hd0,4)
kernel /boot/vmlinuz-2.6.24-23-generic root=UUID=760a8640-4d3a-4240-9e13-04571cb97e80 ro quiet splash
initrd /boot/initrd.img-2.6.24-23-generic
quiet

title Ubuntu 8.04.2, kernel 2.6.24-23-generic (recovery mode)
root (hd0,4)
kernel /boot/vmlinuz-2.6.24-23-generic root=UUID=760a8640-4d3a-4240-9e13-04571cb97e80 ro single
initrd /boot/initrd.img-2.6.24-23-generic

Comment it out to look like the following:

#title Ubuntu 8.04.2, kernel 2.6.24-23-generic
#root (hd0,4)
#kernel /boot/vmlinuz-2.6.24-23-generic root=UUID=760a8640-4d3a-4240-9e13-04571cb97e80 ro quiet splash
#initrd /boot/initrd.img-2.6.24-23-generic
#quiet

#title Ubuntu 8.04.2, kernel 2.6.24-23-generic (recovery mode)
#root (hd0,4)
#kernel /boot/vmlinuz-2.6.24-23-generic root=UUID=760a8640-4d3a-4240-9e13-04571cb97e80 ro single
#initrd /boot/initrd.img-2.6.24-23-generic

When you reboot, it'll default to the last kernel image, no more kernel panic, and no more problem until the bug is fixed. I've reported this bug in Bug 322867, which should be marked as related.

Thank the people who have the foresight to keep all the kernel images in an archive after the updates =P

Let's hope this problem is fixed shortly.

Revision history for this message
Dan Smith (mrdanpsmith) said :
#27

I forgot to mention that you'll probably want to back up that file before editing it, as it's pretty important. I usually do a cp menu.lst menu.lst.bak before editing it, in case there are any problems.

Revision history for this message
ted7234889 (ted7234889) said :
#28

many thank Dan i will try that.

ted

On Sun, 2009-02-01 at 20:25 +0000, Dan Smith wrote:
> Your question #59086 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/59086
>
> Dan Smith posted a new comment:
> I forgot to mention that you'll probably want to back up that file
> before editing it, as it's pretty important. I usually do a cp menu.lst
> menu.lst.bak before editing it, in case there are any problems.
>

Revision history for this message
LeeU (leeu) said :
#29

Dan, I've lost my wireless now. Any suggestions? (I was using the ndiswrapper)