acer aspire 5315 wireless driver not recognised

Asked by steve davis

acer aspire 5315 laptop, just installed ubuntu 8.10 and dose not recognise atheros 802.111 wireless LAN cards. please help,i'm a ubuntu virgin so only know windows.simple begginers instructions appreciated.

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nhasian (nhasian) said :
#1

use an Ethernet cable to temporarily connect to the internet. Go to System->Administration->Software Sources and then click on the Updates tab. then tick the box for Unsupported updates (intrepid-backports)

now do all the updates, it may require a reboot. Then check if there are any hardware drivers that need to be enabled in System->Administration->Hardware Drivers and you should be all set.

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Kristopher Ives (krisives) said :
#2

For informational purposes (so others can easily find this question) please let me know what hardware you have. This is given by going to a terminal (Accessories->Terminal) and entering:

$ lspci

And if you want to save this to a file so you can copy it to a drive to post here, do the same command above but add "> ~/Desktop/lspci.txt", like this:

$ lspci > ~/Desktop/lspci.txt

There will be a lot there, but we can look through it. On my machine it output this line about my wireless device:

0b:00.0 Network controller: Broadcom Corporation BCM4310 USB Controller (rev 01)

Thanks,
Kris

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steve davis (stevedavis01) said :
#3

followed your instructions and still wont connect. in hardware drivers,it says its installed and in use but we cant even open a connection menu,no wireless icon showing. installed wifi raider and that wont even open. help> To: <email address hidden>> From: <email address hidden>> Subject: Re: [Question #57389]: acer aspire 5315 wireless driver not recognised> Date: Wed, 14 Jan 2009 05:50:25 +0000> > Your question #57389 on Ubuntu changed:> https://answers.launchpad.net/ubuntu/+question/57389> > Status: Open => Answered> > nhasian proposed the following answer:> use an Ethernet cable to temporarily connect to the internet. Go to> System->Administration->Software Sources and then click on the Updates> tab. then tick the box for Unsupported updates (intrepid-backports)> > now do all the updates, it may require a reboot. Then check if there> are any hardware drivers that need to be enabled in> System->Administration->Hardware Drivers and you should be all set.> > -- > If this answers your question, please go to the following page to let us> know that it is solved:> https://answers.launchpad.net/ubuntu/+question/57389/+confirm?answer_id=0> > If you still need help, you can reply to this email or go to the> following page to enter your feedback:> https://answers.launchpad.net/ubuntu/+question/57389> > You received this question notification because you are a direct> subscriber of the question.
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Mark Rijckenberg (markrijckenberg) said :
#4

Hi Steve,

Please follow this procedure (so that we can analyze the wireless issue in detail):

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (type each then hit <enter>)

sudo iwlist scanning
nm-tool
iwconfig
ifconfig
sudo lshw -C network
lspci -nn
lsusb
uname -a
dmesg | grep ound
dmesg | grep illswitch

Step 3: Post results (cut/paste terminal output from each command) here

Regards,

Mark

Revision history for this message
steve davis (stevedavis01) said :
#5

talola@talola-laptop:~$ sudo iwlist scanning
[sudo] password for talola:
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

pan0 Interface doesn't support scanning.

talola@talola-laptop:~$ nm-tool

NetworkManager Tool

State: connected

- Device: eth0 ----------------------------------------------------------------
  Type: Wired
  Driver: tg3
  State: connected
  Default: yes
  HW Address: 00:1B:38:DE:A0:11

  Capabilities:
    Supported: yes
    Carrier Detect: yes
    Speed: 100 Mb/s

  Wired Settings

  IPv4 Settings:
    Address: 192.168.1.68
    Prefix: 24 (255.255.255.0)
    Gateway: 192.168.1.254

    DNS: 192.168.1.254

talola@talola-laptop:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

pan0 no wireless extensions.

talola@talola-laptop:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:1b:38:de:a0:11
          inet addr:192.168.1.68 Bcast:192.168.1.255 Mask:255.255.255.0
          inet6 addr: fe80::21b:38ff:fede:a011/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:177617 errors:0 dropped:0 overruns:0 frame:0
          TX packets:103887 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:266775781 (266.7 MB) TX bytes:7661189 (7.6 MB)
          Interrupt:18

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:268 errors:0 dropped:0 overruns:0 frame:0
          TX packets:268 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:13160 (13.1 KB) TX bytes:13160 (13.1 KB)

talola@talola-laptop:~$ sudo lshw -C network
  *-network
       description: Ethernet interface
       product: NetLink BCM5906M Fast Ethernet PCI Express
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:05:00.0
       logical name: eth0
       version: 02
       serial: 00:1b:38:de:a0:11
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.94 duplex=full ip=192.168.1.68 latency=0 link=yes module=tg3 multicast=yes port=twisted pair speed=100MB/s
  *-network UNCLAIMED
       description: Ethernet controller
       product: AR242x 802.11abg Wireless PCI Express Adapter
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:06:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list
       configuration: latency=0
  *-network DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 66:8b:d0:1d:10:a2
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
talola@talola-laptop:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a03] (rev 03)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 [8086:2843] (rev 03)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 [8086:2845] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller [8086:2829] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03)
05:00.0 Ethernet controller [0200]: Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express [14e4:1713] (rev 02)
06:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter [168c:001c] (rev 01)
talola@talola-laptop:~$ lsusb
Bus 007 Device 002: ID 0458:0037 KYE Systems Corp. (Mouse Systems)
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
talola@talola-laptop:~$ uname -a
Linux talola-laptop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux
talola@talola-laptop:~$ dmesg | grep ound
[ 0.000000] found SMP MP-table at [c00fe1b0] 000fe1b0
[ 0.528381] pnp: PnP ACPI: found 9 devices
[ 1.260397] pcieport-driver 0000:00:1c.0: found MSI capability
[ 1.260696] pcieport-driver 0000:00:1c.1: found MSI capability
[ 1.260982] pcieport-driver 0000:00:1c.2: found MSI capability
[ 1.261268] pcieport-driver 0000:00:1c.3: found MSI capability
[ 1.615868] isapnp: No Plug & Play device found
[ 1.689545] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.716224] hub 1-0:1.0: USB hub found
[ 2.820570] hub 2-0:1.0: USB hub found
[ 2.828235] No dock devices found.
[ 2.924505] hub 3-0:1.0: USB hub found
[ 3.048229] hub 4-0:1.0: USB hub found
[ 3.256620] hub 5-0:1.0: USB hub found
[ 3.360534] hub 6-0:1.0: USB hub found
[ 3.464483] hub 7-0:1.0: USB hub found
[ 13.032634] iTCO_wdt: Found a ICH8M TCO device (Version=2, TCOBASE=0x0460)
[ 17.177796] lp: driver loaded but no devices found
[ 20.853337] apm: BIOS not found.
talola@talola-laptop:~$ dmesg | grep illswitch
talola@talola-laptop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #57389]: acer aspire 5315 wireless driver not recognised
> Date: Sun, 18 Jan 2009 17:20:35 +0000
>
> Your question #57389 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/57389
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested for more information:
> Hi Steve,
>
> Please follow this procedure (so that we can analyze the wireless issue
> in detail):
>
> Step 1: Open Terminal from "Applications->Accessories->
> Terminal"
>
> Step 2: Run the following commands (type each then hit <enter>)
>
> sudo iwlist scanning
> nm-tool
> iwconfig
> ifconfig
> sudo lshw -C network
> lspci -nn
> lsusb
> uname -a
> dmesg | grep ound
> dmesg | grep illswitch
>
>
> Step 3: Post results (cut/paste terminal output from each command) here
>
> Regards,
>
> Mark
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/57389
>
> You received this question notification because you are a direct
> subscriber of the question.

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Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#6

Hi Steve,

Please follow the instructions from forumuser "reasoner" at this location:

http://ubuntuforums.org/showthread.php?t=902860&highlight=AR242x

This wireless problem has been discussed on
https://answers.launchpad.net/ubuntu/+question/52089 and on
https://answers.launchpad.net/ubuntu/+question/46457

If reasoner's procedure does not work: here is an alternative, new installation procedure:

http://www.prash-babu.com/2008/12/how-to-configure-atheros-ar5007eg-or.html

Regards,

Mark

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