wireless connection but unable to browse

Asked by Eric R

I installed Ubuntu 8.10 as a dual install with Windows Vista last night. I have been able to obtain a connection to my wireless router, however, I am unable to connect to any internet address. I am able to ping my wireless router IP address without a problem. Please help if you can.

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Micah Gersten
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Eric R (erobert73) said :
#1

I have some additional information. I plugged my laptop into the wireless router and was able to establish a connection to the internet. Also, a friend was able to help me determine (over the phone) that I am not really connected to my wireless network, even though Ubuntu tells me that I am. He thinks it is a wireless device driver issue. Any suggestions on a fix will be greatly appreciated.

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Eric R (erobert73) said :
#2

Another piece of information, lspci returns the following:

08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 01)

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Micah Gersten (micahg) said :
#3

Which wireless card do you have?

Run this and let us know:
lshw -C network

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Eric R (erobert73) said :
#4

My wireless internet is now working .... sort of. I think the problem was that I was not receiving a strong enough signal. Again, the Network Manager indicated that I had a connection when I first tried to establish one, but I actually did not have a connection. Later, I was able to establish a connection in the room where my wireless router is located. However, I lost the connection when I moved a couple rooms away. I am unable to maintain a connection in many rooms of my house, whereas with Windows, I very rarely lost a connection in any room of my fairly large house. Any reason for this?

Here is what "lshw -C network" returns:

  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eth0
       version: 01
       serial: 00:a0:d1:82:72:ef
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no module=r8169 multicast=yes port=twisted pair
  *-network:0
       description: Wireless interface
       physical id: 1
       logical name: wlan0
       serial: 00:16:44:14:80:75
       capabilities: ethernet physical wireless
       configuration: broadcast=yes ip=192.168.1.102 multicast=yes wireless=IEEE 802.11bg
  *-network:1 DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 6e:c7:8c:8b:f5:33
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes

Revision history for this message
Micah Gersten (micahg) said :
#5

Eric R wrote:
> My wireless internet is now working .... sort of. I think the problem
> was that I was not receiving a strong enough signal. Again, the Network
> Manager indicated that I had a connection when I first tried to
> establish one, but I actually did not have a connection. Later, I was
> able to establish a connection in the room where my wireless router is
> located. However, I lost the connection when I moved a couple rooms
> away. I am unable to maintain a connection in many rooms of my house,
> whereas with Windows, I very rarely lost a connection in any room of my
> fairly large house. Any reason for this?
>
> Here is what "lshw -C network" returns:
>
> *-network
> description: Ethernet interface
> product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
> vendor: Realtek Semiconductor Co., Ltd.
> physical id: 0
> bus info: pci@0000:08:00.0
> logical name: eth0
> version: 01
> serial: 00:a0:d1:82:72:ef
> capacity: 1GB/s
> width: 64 bits
> clock: 33MHz
> capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
> configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no module=r8169 multicast=yes port=twisted pair
> *-network:0
> description: Wireless interface
> physical id: 1
> logical name: wlan0
> serial: 00:16:44:14:80:75
> capabilities: ethernet physical wireless
> configuration: broadcast=yes ip=192.168.1.102 multicast=yes wireless=IEEE 802.11bg
> *-network:1 DISABLED
> description: Ethernet interface
> physical id: 2
> logical name: pan0
> serial: 6e:c7:8c:8b:f5:33
> capabilities: ethernet physical
> configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
>
>

The reason is most probably because the driver for Linux is not as good
as the driver for Windows. Can you run that command again with sudo:

sudo lshw -C network

For some reason, it didn't show your wireless product.

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Eric R (erobert73) said :
#6

Micah,

I was afraid you were going to say that.

I think I did run the command with sudo, but here is the output again:

eric@robertson-laptop1:~$ sudo lshw -C network
[sudo] password for eric:
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eth0
       version: 01
       serial: 00:a0:d1:82:72:ef
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no module=r8169 multicast=yes port=twisted pair
  *-network:0
       description: Wireless interface
       physical id: 1
       logical name: wlan0
       serial: 00:16:44:14:80:75
       capabilities: ethernet physical wireless
       configuration: broadcast=yes ip=192.168.1.102 multicast=yes wireless=IEEE 802.11bg
  *-network:1 DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 52:d9:cc:46:f1:eb
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes

I don't see that it shows the wireless device. Windows Vista Device Manager shows that I have the following:

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adaptor

In my research trying to troubleshoot my wireless connection, I read that you can install the Windows driver using ndiswrapper(?). Is this an option to get better performance. Another option I read about was simply buying and installing a different wireless adapter (Atheros?). Would this make things work better. What do you think?

Thanks for your time.

Eric

Revision history for this message
Best Micah Gersten (micahg) said :
#7

Eric R wrote:
> Micah,
>
> I was afraid you were going to say that.
>
> I think I did run the command with sudo, but here is the output again:
>
> eric@robertson-laptop1:~$ sudo lshw -C network
> [sudo] password for eric:
> *-network
> description: Ethernet interface
> product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
> vendor: Realtek Semiconductor Co., Ltd.
> physical id: 0
> bus info: pci@0000:08:00.0
> logical name: eth0
> version: 01
> serial: 00:a0:d1:82:72:ef
> capacity: 1GB/s
> width: 64 bits
> clock: 33MHz
> capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
> configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no module=r8169 multicast=yes port=twisted pair
> *-network:0
> description: Wireless interface
> physical id: 1
> logical name: wlan0
> serial: 00:16:44:14:80:75
> capabilities: ethernet physical wireless
> configuration: broadcast=yes ip=192.168.1.102 multicast=yes wireless=IEEE 802.11bg
> *-network:1 DISABLED
> description: Ethernet interface
> physical id: 2
> logical name: pan0
> serial: 52:d9:cc:46:f1:eb
> capabilities: ethernet physical
> configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
>
> I don't see that it shows the wireless device. Windows Vista Device
> Manager shows that I have the following:
>
> Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adaptor
>
> In my research trying to troubleshoot my wireless connection, I read
> that you can install the Windows driver using ndiswrapper(?). Is this an
> option to get better performance. Another option I read about was simply
> buying and installing a different wireless adapter (Atheros?). Would
> this make things work better. What do you think?
>
> Thanks for your time.
>
> Eric
>
>
Ah, you can probably see it with lsusb then. You can install ndisgtk to
have an easy front end for ndiswrapper. That worked for me for some
chipsets. Atheros is pretty well supported with the madwifi project.
I'd try ndiswrapper and see if you get the results you're looking for.

Good luck,
Micah

Revision history for this message
Eric R (erobert73) said :
#8

Thanks, Micah. I'll try ndiswrapper.