internet problems

Hello,

Can you describe more precisely your problem ?

thanks,

i can connect via wired connection to the internet but not my wireless connection. my other computers are on my wireless but not the new dell mini. it does not recognize my wireless it did the <f2,@> but that did not work. it has a wireless card but i cant get it to work.can u help?

What is the dell laptop model you are using?

Hi,

Please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (type each then hit <enter>)

sudo iwlist scanning
nm-tool
iwconfig
ifconfig
sudo lshw -C network
lspci
lsusb
uname -a
dmesg|grep ound
dmesg|grep etect

Step 3: Post results (cut/paste terminal output from each command) here

Regards,

Mark

Hi,

Take another look here:

https://help.ubuntu.com/community/DellMini9#Wifi

Specifically, here:

Known issues and usage notes for Ubuntu factory-installed Mini 9 systems

Connecting to a wireless router

If you are having issues with wifi or can't seem to have it recognized, make sure your system is fully updated. Here is a checklist of possible wireless problems causes:

    *

      On some systems disabling the restricted wifi drivers (by going to System Administration > Hardware drivers)and re-enabling them may be necessary.
    * If you single click on the network manager icon (the two monitor icon) on the right hand top corner, you only see Wired Network and Manual configuration, this means you will need to check if the "Enable automatic mode" is checked and if the the wireless mode is enabled. For more details, please proceed with the next two work arounds.
    * The FN-2 (Function + "2") combination of keys will cycle between enabling wireless and bluetooth modes. Press Fn-2 and wait a few seconds before clicking on the Network Manager icon, see if any network are listed.
    * If access points are listed, you need to click on the one you have access to (you will be asked for the corresponding password or encryption key). In public Internet cafes such information is provided at the counter.
    * If your wifi is properly recognized but you are not detecting any access points, try this:
         1.

            Go to System > Administration > Network
         2.

            Click the Unlock button
         3.

            Highlight Wireless connection with a single click
         4.

            Click on Properties
         5.

            Ensure Enable automatic mode is checked. Click OK
         6. Close all network preferences windows
         7. Wait 15 to 60 seconds
         8. Click the Network Manager icon in GNOME panel, access point(s) should appear
    * If you are sure about the wireless password and having difficulty connecting to your wireless router with WEP, please try changing your wireless security settings from "WEP 128-bit Passphrase" to "WEP 64/128-bit Hex".

Regards,

Mark