avg files won't open to allow the installation

Asked by chele5 on 2008-12-05

I downloaded AVG 8.0 anti-virus/anti-spyware and the files can not be opened. It responds with an error message.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/file-roller
Package: file-roller 2.24.1-0ubuntu2
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: file-roller
Uname: Linux 2.6.27-7-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
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Last query:
2008-12-06
Last reply:
2008-12-06
chele5 (chelebell5) said : #1
Ian Weisser (ian-weisser) said : #2

Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks!

If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:

1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories
2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories

Chris Coulson (chrisccoulson) said : #3

IanW is correct, but this would also be a good candidate for converting to a question as it's basically a support request.

Chris Coulson (chrisccoulson) said : #4

Hi,

What is the exact error message you see, and what actions do you take to see it? I suspece that the error is a permissions error. When you download an executable file from the internet, you may need to give it executable permissions before you can run it. For example, if I download the file "foobar" in to /tmp, I would need to run:

chmod +x /tmp/foobar

To install it, I would then need to run:

sudo /tmp/foobar

Hope that helps :)

Please tell the filename and the weblink you have downloaded avg...
Is it AVG for Linux...?

Thank you

chele5 (chelebell5) said : #6

Thank you - I think you just answered my question.  I had the wrong avg version!  :)

Thanks again!

________________________________
From: marcobra <email address hidden>
To: <email address hidden>
Sent: Friday, December 5, 2008 7:43:33 PM
Subject: Re: [Question #53568]: avg files won't open to allow the installation

Your question #53568 on Ubuntu changed:
https://answers.edge.launchpad.net/ubuntu/+question/53568

marcobra requested for more information:
Please tell the filename and the weblink you have downloaded avg...
Is it AVG for Linux...?

Thank you

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To answer this request for more information, you can either reply to
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You need to install the .deb version of http://free.avg.com/download?prd=afl

But please don't forget the free antivirus clamav

Using System → Administration → Software sources [Ubuntu software] please enable the Universe the repository.

Then open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo apt-get update
sudo apt-get install clamav clamtk

when the system ask you a password give your user password, you will not see nothing when you type it, then press enter

So please close this question...

Thank you

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