adding external hard drive problem

Asked by Bob

I'm new to ubuntu from windows. i received a new ext hard drive and would like to use it with my system. It's loaded with windows software and ubuntu doesn't seem to be reading or working with it. can this be removed and how? should I return it and find one that's linux compatibility? I thought it was just and empty drive that you could plug into the system and the drive would be there to use........ like h drive. Is there some books or learning programs that can help me learn about what's going on ?

thank you for your time
bob baer

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English Edit question
Ubuntu Edit question
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Solved by:
A. Denton
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GAkHEdgmrQ (mvndukezjm-deactivatedaccount) said :

Are there any error messages displayed when plugging in the drive?

Ubuntu should automount NTFS and FAT32 partitions. If not, it can be mounted manually.

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Best A. Denton (aquina) said :

Hello Bob,

I'm quite happy you've recently made the switch! Nevertheless it's adequate for someone who uses a unixoid operating system to know how to help himself especially with such amateur stuff. Best practice is to use a search engine (e.g. google,, fastbot, etc.).

The problem is that your drive probably was formatted as NTFS. Ubuntu can not recognize the format by default. You need to use a utility such as NTFS-3G to access the drives filesystem.

Please see the whole thread here:

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Bob (bobcbaer) said :

Thanks Aquina, that solved my question.