Problem getting my sound working.

Asked by castlefox

How I find the model number of the sound card I have? I got ubntu8.10 and windows xp Home

I loaded up ubuntu 8.4 but the sound card is not working. (No sound is coming out)

I did that hardware test thing in ubuntu and no sound played.

I wanted to google my sound card and find the answer but I cant find out the specific name of the sound card.

Thanks if anyone can help

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Andre Mangan
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Andre Mangan (kyphi) said :
#1

Knowing the name of your sound card will not give you sound. However, since you asked, to find out about your sound devices open a terminal (Applications, Accessories, Terminal) and type after the $ sign: "aplay -l" or "asoundconf list" (without the quotation marks). That will tell you what "sound cards" you have installed.

If you post that information back, every effort will be made to try to help you get sound.

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marcobra (Marco Braida) (marcobra) said :
#2

With 2 sound cards

If you have 2 sound cards, please try to set your desired default sound card
Open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo asoundconf list
sudo asoundconf set-default-card <name of card>

give your user password when requested, you don't see nothing when you type it, then press enter.

Hope this helps

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castlefox (subwayfox) said :
#3

Andra Mangan, I typed that into my terminal. For the first terminal entry I got

**** List of PLAYBACK Hardware Devices ****
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 0: Intel ICH [Intel 82801DB-ICH4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 4: Intel ICH - IEC958 [Intel 82801DB-ICH4 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CMI8768 [C-Media CMI8768], device 0: CMI8738-MC8 [C-Media PCI DAC/ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CMI8768 [C-Media CMI8768], device 1: CMI8738-MC8 [C-Media PCI 2nd DAC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CMI8768 [C-Media CMI8768], device 2: CMI8738-MC8 [C-Media PCI IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

For the second terminal command I entered I got this.
I82801DBICH4
CMI8768
U0x46d0x8d7

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Andre Mangan (kyphi) said :
#4

The output of "asoundconf list" means that the first entry ICH4 is your controller, the second is your sound card or chip and the third entry is your Logitech Communicate STX webcam mike.

There is some information on the CMI8768 on this URL (click on "Details"):
http://www.alsa-project.org/main/index.php/Matrix:Vendor-C-Media

If you have a desktop computer, rather than getting this problematic device to work, I would recommend that you replace the C-Media card with a Creative Soundblaster card (I use a Creative Soundblaster Live 5.1 which works out of the box) or any other Linux-friendly device.

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castlefox (subwayfox) said :
#5

I went to the sound preferences tab from System>Preferences>Sound

And in there under devices I changed it from Autodetect to C-Media PCI DAC/ADC

Under that setting when click Test on all of them they make a humming noise (the scared the crap out of my b/c I had my speakers cranked up.)

And then under Default Mixer Tracks I selected Capture: ALSA PCM on front:1 (C-Media PCI DAC/ADC) via DMA (PulseAudio Mixer)

When I play that clip with Mandela it play the sound correctly. BUT the problem is that when I got to the Sounds tab in the Sound Preferences tab no sound is played when you hit the play button.

Enable software sound mixing (ESD) and Play system sounds are both checked.

Thanks for that link Andre Mangan.
I tired following it and in the first part it says :Most modern distros come with soundcore compiled as a module. You can check this in numerous ways. The easiest way is to type: modinfo soundcore
If this command returns that you have this module, then you don't need to recompile your kernel.

I typed that into the terminal and I got:
filename: /lib/modules/2.6.24-21-generic/kernel/sound/soundcore.ko
alias: char-major-14-*
license: GPL
author: Alan Cox
description: Core sound module
srcversion: 548AA54AF08207316C104F8
depends:
vermagic: 2.6.24-21-generic SMP mod_unload 586

Ack, I consider myself rather computer savy; but this is starting to look like it is getting over my head.

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castlefox (subwayfox) said :
#6

Sometimes when I am in pidgen it makes a noise but not all of the time.

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Best Andre Mangan (kyphi) said :
#7

Since you have some sound, try this:

Go into your BIOS and set onboard sound to "Disable". Save and Exit.

If you right click on the speaker icon on the top panel and click on "Open Volume Control", check that the necessary controls are active (no red crosses).

Don't despair - when it is all fixed and you look back on it you will think how simple it was.

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castlefox (subwayfox) said :
#8

Thanks Andre Mangan, that solved my question.

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castlefox (subwayfox) said :
#9

You solved my sound problem Andre Mangan. Thank you very much.