Problem trying to conect Internet with motorola cable modem

Asked by kenardrs

I'm having problems to connect internet by cable modem, sometimes it works fine by it self (with no changes in linux), but sometimes it just stop to work. Folow some commands i have used trying to solve the problem with no sucess, it also gives you some information to help me to solve it.

1 - RESULT OF THE CMD "ping" ON THE MODEM (GATEWAY) IP;
kike@kikeG00:~$ ping 192.168.100.1
connect: Network is unreachable

2 - SHUTDOWN INTERFACE;

kike@kikeG00:~$ sudo ifdown eth0
There is already a pid file /var/run/dhclient.eth0.pid with pid 6019
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth0/00:0e:a6:a6:f0:16
Sending on LPF/eth0/00:0e:a6:a6:f0:16
Sending on Socket/fallback
DHCPRELEASE on eth0 to 200.167.216.15 port 67
send_packet: Network is unreachable
send_packet: please consult README file regarding broadcast address.

3 - STARTING UP INTERFACE;

kike@kikeG00:~$ sudo ifup eth0
There is already a pid file /var/run/dhclient.eth0.pid with pid 134519072
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth0/00:0e:a6:a6:f0:16
Sending on LPF/eth0/00:0e:a6:a6:f0:16
Sending on Socket/fallback
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 6
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 9
DHCPOFFER of 189.61.122.55 from 10.208.64.1
DHCPREQUEST of 189.61.122.55 on eth0 to 255.255.255.255 port 67
DHCPACK of 189.61.122.55 from 10.208.64.1
SIOCADDRT: No such process
bound to 189.61.122.55 -- renewal in 4618 seconds.

4 - RESULT OF THE CMD "netstat -r";

kike@kikeG00:~$ netstat -r
Tabela de Roteamento IP do Kernel
Destino Roteador MáscaraGen. Opções MSS Janela irtt Iface
189.61.112.0 * 255.255.240.0 U 0 0 0 eth0
link-local * 255.255.0.0 U 0 0 0 eth0

5 - RESULT OF THE CMD "ifconfig -a";

kike@kikeG00:~$ ifconfig -a
eth0 Link encap:Ethernet Endereço de HW 00:0e:a6:a6:f0:16
          inet end.: 189.61.122.55 Bcast:255.255.255.255 Masc:255.255.240.0
          endereço inet6: fe80::20e:a6ff:fea6:f016/64 Escopo:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Métrica:1
          pacotes RX:3566 erros:0 descartados:0 excesso:0 quadro:0
          Pacotes TX:24 erros:0 descartados:0 excesso:0 portadora:0
          colisões:0 txqueuelen:1000
          RX bytes:238946 (233.3 KB) TX bytes:4498 (4.3 KB)
          IRQ:21

lo Link encap:Loopback Local
          inet end.: 127.0.0.1 Masc:255.0.0.0
          endereço inet6: ::1/128 Escopo:Máquina
          UP LOOPBACK RUNNING MTU:16436 Métrica:1
          pacotes RX:1198 erros:0 descartados:0 excesso:0 quadro:0
          Pacotes TX:1198 erros:0 descartados:0 excesso:0 portadora:0
          colisões:0 txqueuelen:0
          RX bytes:59900 (58.4 KB) TX bytes:59900 (58.4 KB)

6 - STILL WITH NO INTERNET CONNECTION ( SHUTDOWN INTERFACE eth0 AGAIN );

kike@kikeG00:~$ sudo ifdown eth0
There is already a pid file /var/run/dhclient.eth0.pid with pid 7849
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth0/00:0e:a6:a6:f0:16
Sending on LPF/eth0/00:0e:a6:a6:f0:16
Sending on Socket/fallback
DHCPRELEASE on eth0 to 200.167.216.15 port 67
send_packet: Network is unreachable
send_packet: please consult README file regarding broadcast address.

7 - RE-STARTING NETWORK;

kike@kikeG00:~$ sudo /etc/init.d/networking start
 * Configuring network interfaces... There is already a pid file /var/run/dhclient.eth0.pid with pid 134519072
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth0/00:0e:a6:a6:f0:16
Sending on LPF/eth0/00:0e:a6:a6:f0:16
Sending on Socket/fallback
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 6
DHCPOFFER of 189.61.122.55 from 189.61.96.1
DHCPREQUEST of 189.61.122.55 on eth0 to 255.255.255.255 port 67
DHCPACK of 189.61.122.55 from 189.61.96.1
SIOCADDRT: No such process
bound to 189.61.122.55 -- renewal in 5351 seconds.
                                                                         [ OK ]

---- STILL WITH NO INTERNET CONNECTION

I'm using ubuntu 8.04, updated until (10.20.2008), with a motorola cable modem, for just one PC, conected by eth slot.

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Revision history for this message
Brett Alton (brett-alton-deactivatedaccount) said :
#1

Same this happening to one of my client's PCs. Maybe we should file a bug?

Revision history for this message
kenardrs (kenardrs) said :
#2

Good idea!!! How can we do that?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#3

Fill it from here https://bugs.launchpad.net/ubuntu/+filebug

Hope this helps

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