install no hard drive

Asked by 1205919

Hi I’m new to Linux and ubuntu, I’m also not really that technically inclined.

I tried to get an answer on the forum (http://www.ubuntuforums.org/showthread.php?t=398622&highlight=1205919), but still nothing that resolved my problem.

I’m trying to install ubuntu 6.10 on my PC. I’ve got a 250GB hdd, the installer wont pick up the hdd.

I do have win xp home installed on the hdd, but want to overwrite it completely and replace with ubuntu.

The windows installation still works fine, but I want to delete it.

The bios also shows and picks up the hdd.

I REALLY want to get rid of ms windows as I’ve had enough of them.

I have tried the live CD as well as the alternate installer both with the same results.

Please help

Paul,
Pretoria
South Africa

PS my pc specs: I can sypply more info if needed...

Motherboard:
      CPU Type Unknown, 1866 MHz
      Motherboard Name Intel Corporation DQ965GF
      Motherboard Chipset Unknown
      System Memory 1005 MB
      BIOS Type Insyde (08/04/06)
      Communication Port Communications Port (COM1)
      Communication Port Intel(R) Active Management Technology - SOL (COM3)
      Communication Port ECP Printer Port (LPT1)

    Storage:
      Disk Drive ST3250820A
      Optical Drive HL-DT-ST DVDRRW GSA-2166D USB Device

    Partitions:
      C: (NTFS) 238464 MB (183563 MB free)

 HDD ST3250820A
    Optical HL-DT-ST DVDRRW GSA-2166D USB Device
    PCI/AGP Intel(R) Q965/Q963 Express Chipset Family [NoDB]
    PCI/AGP Intel(R) 82566DM Gigabit Network Connection [NoDB]
    PCI/AGP Intel(R) Active Management Technology - SOL (COM3) [NoDB]
    PCI/AGP Intel(R) ICH8 2 port Serial ATA Storage Controller - 2825 [NoDB]
    PCI/AGP Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820 [NoDB]
    PCI/AGP Intel(R) ICH8 Family PCI Express Root Port 1 - 283F [NoDB]
    PCI/AGP Intel(R) ICH8 Family PCI Express Root Port 2 - 2841 [NoDB]
    PCI/AGP Intel(R) ICH8 Family PCI Express Root Port 3 - 2843 [NoDB]
    PCI/AGP Intel(R) ICH8 Family PCI Express Root Port 4 - 2845 [NoDB]
    PCI/AGP Intel(R) ICH8 Family PCI Express Root Port 5 - 2847 [NoDB]
    PCI/AGP Intel(R) ICH8 Family SMBus Controller - 283E [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB Universal Host Controller - 2830 [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB Universal Host Controller - 2831 [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB Universal Host Controller - 2832 [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB Universal Host Controller - 2834 [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB Universal Host Controller - 2835 [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836 [NoDB]
    PCI/AGP Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A [NoDB]
    PCI/AGP Intel(R) ICH8DO LPC Interface Controller - 2814 [NoDB]
    PCI/AGP Intel(R) Management Engine Interface [NoDB]
    PCI/AGP Intel(R) Q963/Q965 Processor to I/O Controller - 2990 [NoDB]
    PCI/AGP Microsoft UAA Bus Driver for High Definition Audio [NoDB]
    PCI/AGP Standard Dual Channel PCI IDE Controller [NoDB]
    PnP Motherboard resources [NoDB]

Question information

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Solved by:
Alan Pope 🍺🐧🐱 🦄
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Revision history for this message
Christoffer Karvonen (xopher) said :
#1

Allright, well when you've booted up with the Ubuntu LiveCD/Installer run:

sudo fdisk -l

Does that find your hdd (and partition)? If it does, then something else has to be the problem.
Is your hdd connected via SCSI or RAID? These can sometimes cause problems too.

And if fdisk finds it, but the installer doesn't, you might want to try the alternative install cd. It doesn't include the livecd option, only a 'text-based' installer (really straight forward and easy to use/install with though).

Revision history for this message
1205919 (paulkruger) said :
#2

Hi Thx for the response

1. Should I run the command from the terminal? If I do nothing happens. Not
an error, nothing (this is when using the live cd)

2 how will I know if my system is SCSI?

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Christoffer Karvonen
Sent: 02 April 2007 15:13
To: <email address hidden>
Subject: Re: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/4547

    Status: Open => Answered

Christoffer Karvonen proposed the following answer:
Allright, well when you've booted up with the Ubuntu LiveCD/Installer
run:

sudo fdisk -l

Does that find your hdd (and partition)? If it does, then something else has
to be the problem.
Is your hdd connected via SCSI or RAID? These can sometimes cause problems
too.

And if fdisk finds it, but the installer doesn't, you might want to try
the alternative install cd. It doesn't include the livecd option, only a
'text-based' installer (really straight forward and easy to use/install
with though).

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+ticket/4547/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+ticket/4547

Revision history for this message
Ralph Janke (txwikinger) said :
#3

Could you run the commnd

sudo lshw -C disk

and paste the output here.

Thanks

Revision history for this message
1205919 (paulkruger) said :
#4

Thx here's the output:

*-cdrom UNCLAIMED
 description: SCSI CD-ROM
 product: DWDRRW GSA-2166D
 vendor: HL-DT-ST
 physical id: 0.0.0
 bus info: scsi@4:0.0.0
 version: 1.01
 serial: [HL-DT-STDVDRRW GSA-2166D1.0105/11/12
 capabilities: removable

That's all

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
txwikinger
Sent: 03 April 2007 11:17
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/4547

    Status: Open => Needs information

txwikinger requested for more information:
Could you run the commnd

sudo lshw -C disk

and paste the output here.

Thanks

_______________________________________________________________________
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+ticket/4547

Revision history for this message
Carnops (helpubuntu-carnops) said :
#5

I met this problem too the first time.
That was pretty annoying but I found the following solution.
Just try to use the hard drive vendor's utility to overwrite your HD to all "0" which is low level format.
Don't do it repeatedly as it could dammage your HD but it should work fine.
This is a sort of "erase and rewrite" more than just rewrite.

Revision history for this message
1205919 (paulkruger) said :
#6

Ive tried it but with no success

I have tried to format the disk to fat32 as well but even that didn't work

Any other ideas?

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Carnops
Sent: 04 April 2007 19:20
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/4547

    Status: Open => Answered

Carnops proposed the following answer:
I met this problem too the first time.
That was pretty annoying but I found the following solution.
Just try to use the hard drive vendor's utility to overwrite your HD to all
"0" which is low level format.
Don't do it repeatedly as it could dammage your HD but it should work fine.
This is a sort of "erase and rewrite" more than just rewrite.

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+ticket/4547/+confirm?answer_id=4

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+ticket/4547

Revision history for this message
1205919 (paulkruger) said :
#7

Please someone help me

Im really desperate to get Ubuntu going, but still no luck

I really don't want to go back to MSwin

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
1205919
Sent: 06 April 2007 16:48
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/4547

    Status: Answered => Open

You are still having a problem:
Ive tried it but with no success

I have tried to format the disk to fat32 as well but even that didn't
work

Any other ideas?

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Carnops
Sent: 04 April 2007 19:20
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/4547

    Status: Open => Answered

Carnops proposed the following answer:
I met this problem too the first time.
That was pretty annoying but I found the following solution.
Just try to use the hard drive vendor's utility to overwrite your HD to all
"0" which is low level format.
Don't do it repeatedly as it could dammage your HD but it should work fine.
This is a sort of "erase and rewrite" more than just rewrite.

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+ticket/4547/+confirm?answer_id=4

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+ticket/4547

Revision history for this message
Sam Cater (wraund-deactivatedaccount) said :
#8

try another linux distro, ANYTHING but win****

try xubuntu for example,

im afraid most of the other distros need technical inclination

Revision history for this message
Best Alan Pope 🍺🐧🐱 🦄 (popey) said :
#9

Assuming you can get online on the live cd, can you please boot to the install cd (the live one) and type the following command:-

ALT+F2
gedit /var/log/dmesg

A text editor should appear. with a load of information in it.

Open a browser and visit http://pastebin.ubuntu-uk.org/ and then copy the text from the editor into the web page and submit it.

Give us the url here so we can look at it.

You might also want to try opening a terminal (Applications --> Accessories --> Terminal) and use fdisk and see if you can see the disk using that, and potentially wipe the disk by deleting the partitions using that. (press p in fdisk to print the list of partitions, m for menu, d for delete partitions, w to write changes to disk). If fdisk can't see the disk, nothing will.

It is of course possible that there is a driver required to access the disk controller/disk which is not included in the 2.6.17 kernel supplied with ubuntu 6.10. It's your lucky day though, because the next version of ubuntu comes out tomorrow (19th April). This has version 2.6.20 of the Linux kernel, which may well just work.

Let us know how you get on with all of that.

Revision history for this message
1205919 (paulkruger) said :
#10

Thx I will try all of this and get back to u

Much appreciated

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alan
Pope
Sent: 18 April 2007 23:56
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/4547

Alan Pope proposed the following answer:
Assuming you can get online on the live cd, can you please boot to the
install cd (the live one) and type the following command:-

ALT+F2
gedit /var/log/dmesg

A text editor should appear. with a load of information in it.

Open a browser and visit http://pastebin.ubuntu-uk.org/ and then copy
the text from the editor into the web page and submit it.

Give us the url here so we can look at it.

You might also want to try opening a terminal (Applications -->
Accessories --> Terminal) and use fdisk and see if you can see the disk
using that, and potentially wipe the disk by deleting the partitions
using that. (press p in fdisk to print the list of partitions, m for
menu, d for delete partitions, w to write changes to disk). If fdisk
can't see the disk, nothing will.

It is of course possible that there is a driver required to access the
disk controller/disk which is not included in the 2.6.17 kernel supplied
with ubuntu 6.10. It's your lucky day though, because the next version
of ubuntu comes out tomorrow (19th April). This has version 2.6.20 of
the Linux kernel, which may well just work.

Let us know how you get on with all of that.

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/4547/+confirm?answer_id=8

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/4547

Revision history for this message
1205919 (paulkruger) said :
#11

Thx will try

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Sam
Cater
Sent: 18 April 2007 22:34
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/4547

    Status: Open => Answered

Sam Cater proposed the following answer:
try another linux distro, ANYTHING but win****

try xubuntu for example,

im afraid most of the other distros need technical inclination

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/4547/+confirm?answer_id=7

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/4547

Revision history for this message
1205919 (paulkruger) said :
#12

Hi

1. Ive submitted the text as requested:

http://pastebin.ubuntu-uk.org/79

2. I cant get fdisk working in the live cd session as I don't know
which commands to use :-(

3. I haven't downloaded the latest ubuntu install as its not yet
available

Thx

I really hope u can help me to get this right

regards

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alan
Pope
Sent: 18 April 2007 23:56
To: <email address hidden>
Subject: RE: [Question #4547]: install no hard drive

Your question #4547 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/4547

Alan Pope proposed the following answer:
Assuming you can get online on the live cd, can you please boot to the
install cd (the live one) and type the following command:-

ALT+F2
gedit /var/log/dmesg

A text editor should appear. with a load of information in it.

Open a browser and visit http://pastebin.ubuntu-uk.org/ and then copy
the text from the editor into the web page and submit it.

Give us the url here so we can look at it.

You might also want to try opening a terminal (Applications -->
Accessories --> Terminal) and use fdisk and see if you can see the disk
using that, and potentially wipe the disk by deleting the partitions
using that. (press p in fdisk to print the list of partitions, m for
menu, d for delete partitions, w to write changes to disk). If fdisk
can't see the disk, nothing will.

It is of course possible that there is a driver required to access the
disk controller/disk which is not included in the 2.6.17 kernel supplied
with ubuntu 6.10. It's your lucky day though, because the next version
of ubuntu comes out tomorrow (19th April). This has version 2.6.20 of
the Linux kernel, which may well just work.

Let us know how you get on with all of that.

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/4547/+confirm?answer_id=8

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/4547

Revision history for this message
Huygens (huygens-25) said :
#13

Really weird, your system does not detect a disk at all in dmesg!! Seeing the manufacturer reference, your disk is a normal parallel ATA disk.
What I would suggest is (try one of those or all):
  * Check the manual of your drive (http://www.seagate.com/support/disc/iguides/ata/100402370a.pdf) and set the jumper to "master or single drive), for doing that, you need to have the computer shutdown and unplugged. And perform the hardware installation as suggested on this guide (take care of the connector and the conductor cable, use the recommended one). Try booting on the LiveCD and see if you can see your hard disk.
  * As suggested by someone else, try with another Linux distribution. I would recommend Knoppix (http://www.knoppix.net/get.php), it is only a Live CD (as far as I know), no installation possible. But you can check if it can view your hard disk. Another distribution that is easy to use is Mandriva Linux (http://www.mandriva.com/en/download/mandrivaone). It is also well localised. You do not need to join the club, just scrolldown to download it. Mandriva can also offer you a nice Linux experience, however I tend to personally prefer the Ubuntu community. Like Ubuntu this is a Live CD that you can install on your computer if you like it.

Last resort options (take extra care as it might break your computer if done incorrectly, or if it is bad luck day ;-) )
  * Check if you do not have a more recent release of your motherboard BIOS (if it is a manufacturer like Dell or the sort, see on their web site for latest BIOS). After updating your BIOS try booting on the LiveCD and see if you can see your hard disk.
  * If you know how to configure your BIOS, try to find an option where you can choose if your Operating System (OS) is plug and play or not. Set it to non plug and play (PnP) OS. Try booting on the LiveCD and see if you can see your hard disk.

Revision history for this message
1205919 (paulkruger) said :
#14

Thanks Alan Pope, that solved my question.

Revision history for this message
1205919 (paulkruger) said :
#15

I just want to thank everyone who offerred advice on getting ubuntu installed.

it took more than a month, but I have finally succeeded when using the v7 of ubuntu.

Im happy to say that im finally rid of mswin

Hoorah!!!