Ubuntu

difficulty installing canon pro 9000 usb printer

Asked by Harry

I use Ubuntu 16.4 and had previously installed canon pro 9000 mkii printer successfully. Recently the printer would not print so I deleted the printer to do a fresh install but it will not do so automatically. I get the request for a URL but cannot find this reference anywhere. I would be grateful for advice on how to proceed. I run a dual boot system with W 10 and it works perfectly well there. Any comments would be appreciated. Thanks in advance.

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actionparsnip
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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; lsusb

Thanks

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Harry (nailhac) said : 		#2

ubuntu 16.04
dont know what lsusb means

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actionparsnip (andrew-woodhead666) said : 		#3

I have given commands to run in the terminal. Run them and provide the output as an update please

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Harry (nailhac) said : 		#4

Thanks actionparsnip, sorry for misunderstanding, details below

Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
Linux harryu-System-Product-Name 4.4.0-59-generic #80-Ubuntu SMP Fri Jan 6 17:47:47 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Bus 002 Device 008: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
Bus 002 Device 006: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 002 Device 005: ID 046d:c061 Logitech, Inc. RX1500 Laser Mouse
Bus 002 Device 004: ID 046d:0809 Logitech, Inc. Webcam Pro 9000
Bus 002 Device 003: ID 060b:2401 Solid Year
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 002: ID 0bc2:3320 Seagate RSS LLC SRD00F2 [Expansion Desktop Drive]
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0fde:ca0a Oregon Scientific
Bus 001 Device 003: ID 058f:6366 Alcor Micro Corp. Multi Flash Reader
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
harryu@harryu-System-Product-Name:~$

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actionparsnip (andrew-woodhead666) said : 		#5

Was the printer connected and powered on when you ran the command?

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Harry (nailhac) said : 		#6

Hi actionparsnip

I did not have canon printer on last time but now attach the new command string with canon printer on.

Hope you can advise me how to rectify. Also as a matter of interest when I did have it connected previously sometimes it would take over 5 minutes to start printing certain files. Other files like pdf and odt were instantaneous. jpegs and certain others were ages to start printing??

harryu@harryu-System-Product-Name:~$ lsb_release -a; uname -a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
Linux harryu-System-Product-Name 4.4.0-59-generic #80-Ubuntu SMP Fri Jan 6 17:47:47 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Bus 002 Device 008: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
Bus 002 Device 006: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 002 Device 005: ID 046d:c061 Logitech, Inc. RX1500 Laser Mouse
Bus 002 Device 004: ID 046d:0809 Logitech, Inc. Webcam Pro 9000
Bus 002 Device 003: ID 060b:2401 Solid Year
Bus 002 Device 009: ID 04a9:10cf Canon, Inc.
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 002: ID 0bc2:3320 Seagate RSS LLC SRD00F2 [Expansion Desktop Drive]
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0fde:ca0a Oregon Scientific
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
harryu@harryu-System-Product-Name:~$

Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#7

Remove the printer from Ubuntu and power the device off. Reboot and login. Let the system settle then power on the printer.

If it doesn't automatically configure itself then go to:

http://localhost:631

and add the printer there.

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Harry (nailhac) said : 		#8

Thanks actionparsnip went to localhost:631 and installed CUPS all working OK. Thanks again.