multiple program instances

zz

Open a Terminal from the menu Applications->Accessories->Terminal and type:

cd /home/tom/.PLCash/

then type copy and paste here the result of:

ls -l PLCash_*

Thank you

I got no such file or directory

When you get this message when you change the directory... ( cd /home/tom/.PLCash/ ) ?

I get the message"no such file or directory"

Also message "command not found"

But please tell me what you type and then the error you get... i can't guess!

Thank you

Let's go back abit. I could not close PLCash so I shut my PC down. I restarted my PC, and tried to open PLCash. A small window came up.Main topic at the top is: Multiple Program Instances. In the window it has:There appears to be another instance of PLCash running. If this is not the case, please delete the file/home/tom/.PLCash/PLCash_active and try again

I know but when tell me an error please tell me the command you type then the error...

Please open a Terminal from the menu Applications->Accessories->Terminal and type:

cd /home/tom/.PLCash/

If you get error here it mean we must look for the lockfile into another place.

Thank you

I get{ bash: cd/home/tom/.PLCash/ : no such file or directory }

ok. Using terminal please type:

cd
find . | grep -i PLCash_active

copy and paste result here.

Thank you

sorry better...
ok. Using terminal please type:

cd
find . | grep -i plcash_active

copy and paste result here.

Thank you

I got a lot of info, but i can't copy or paste from terminal

Ok in short you need to search the PLCash_active file and delete it you can also use the menu:
Places->Home folder

Press CTRL+H to view hidden files and directory ( the directory with the . at very beginning of name )

and you must search and delete the PLCash_active file

Hope this helps

I pressed CTRL+H. I don't have anything beginning with a.

Press CTRL+H again or use the menu View and check Show Hidden files

Hope this helps

I'm sorry, I tried all your suggested solvers but I still have the problem

Tom, I crashed my PC,so I reinstalled ubuntu. Iwas able to install the program and am able to use it. I want to thank you guys at the help desk very much for trying to help.