Cannot initiate installation of Ubuntu

Asked by Lang

I downloaded Ubuntu some time ago, and had a problem with installation. I thought that perhaps at that time there was something wrong with the download, but at a local computer fair I have just bought an Ubuntu CD, and I get exactly the same problem.

Knowing that it is nothing to do with the files, I thought it might be worth raising the issue again.

This is what happens:-

Ubuntu starts up, and I choose the first option, the demo. I get the Ubuntu splash screen, with the orange bar moving from side to side. Then I hear a thump from my speakers, indicating that the sound card drivers are working. The orange bar then starts to fill up the slot. Finally the slot is completely full. The computer then reboots, and it goes through the entire sequence again, in a gigantic loop.

I am running XP on a system with a 2.4 GHz processor with 4 Gb of RAM.

If anybody has any suggestions they will be appreciated.

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Achmad Kamali (ak12720) said :
#1

It's commonly caused by the VGA card. I also have the screen blank after installation completed, after the first restart when I installing Ubuntu Hardy in my notebook, Clevo with Via Chipset VGA.

Firstly, my I know your VGA card? In your Hardy livecd session, from terminal type 'lspci' to list the hardware you have, including your VGA card.

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marcobra (Marco Braida) (marcobra) said :
#2

You can try to change video resolution...
- first try to dynamically change screen resolution please the press CTRL + ALT + "+" and/or CTRL + ALT + "-"
- Try to restart the graphic layer press CTRL + ALT + BACKSPACE

Some suggestion and tips to solve install issue...

- Minimum system requirements to install Ubuntu 8.04.1 https://help.ubuntu.com/community/Installation/SystemRequirements

Download the standard Ubuntu 8.04.1 32 bits iso image from here:
http://releases.ubuntu.com/releases/8.04.1/ubuntu-8.04.1-desktop-i386.iso
or better using a torrent file:
http://releases.ubuntu.com/releases/8.04.1/ubuntu-8.04.1-desktop-i386.iso.torrent

- Please check the md5sum of your downloaded Ubuntu .iso image file, here the https://help.ubuntu.com/community/HowToMD5SUM howto, and compare with http://releases.ubuntu.com/8.04.1/MD5SUMS

- Burn it on a cd rom, be sure to burn your cd at lower speed you can do usually 4x here an howto https://help.ubuntu.com/community/BurningIsoHowto

- Please also check the md5sum of your self burned cd. https://help.ubuntu.com/community/HowToMD5SUM

- Boot your pc from self-burned cdrom, if it don't start from cd please modify your pc BIOS settings by accessing to it usually pressing CANC or F2 or other keys (check into your motherboard paper documentation or watch carefully the screen, usually there are tips to access BIOS, when you switch your computer on)

- then to be sure your ram is ok, boot from Ubuntu live cd main menu and at first showed menu, select the item "Memory test" to test your pc ram memory

- Here the steps to install Ubuntu 8.04.1 https://help.ubuntu.com/community/GraphicalInstall

- Watch this video that show howto install Ubuntu on a pc with Windows: http://screencasts.ubuntu.com/Installing_Ubuntu_with_Windows_Dual-Boot

- if something go wrong at startup of Ubuntu live installation when you see the first cd menu like this http://i18.tinypic.com/6tzzndc.jpg pressing F6 you can put useful startup kernel boot parameters https://help.ubuntu.com/community/BootOptions as showed here

Try to perform the "Memory test" and the "Check cd for defects" to be sure the cd is read without errors by the destination pc cdrom driver

- Booting from Ubuntu live install cd:
 * if you are in trouble with screen graphic user interface
   (usually the screen is black with a blinking cursor or screen out of range message):
- first try to dynamically change screen resolution please the press CTRL + ALT + "+" and/or CTRL + ALT + "-"
- Try to restart the graphic layer press CTRL + ALT + BACKSPACE
- Here the basic step required during install process http://www.howtoforge.com/the-perfect-desktop-ubuntu-8.04-lts-hardy-heron

If you are still in trouble... please reboot your pc and starting with Ubuntu live cd please try to put some common Ubuntu kernel live cd options you can find the boot options howto here: https://help.ubuntu.com/community/BootOptions

Remove the "splash" and "quiet" options to see more boot infos message and/or errors.
Then try some commons parameters by putting them one by one or together:
noacpi nolapic nodma all_generic_ide

If this don't work i suggest you to download and burn on a cd at lower speed you can do (4x), here an howto https://help.ubuntu.com/community/BurningIsoHowto, the Ubuntu alternate install cd iso image ( ubuntu-8.04.1-alternate-i386.iso ) you can download this cd from here: http://releases.ubuntu.com/8.04.1/

If you are in trouble to download you can try to install and use a torrent client Deluge http://www.deluge-torrent.org/downloads.php to get your desired Ubuntu iso image http://releases.ubuntu.com/releases/8.04.1/ please select a .torrent file

*** if you are installing in dual boot mode Windows + Ubuntu

Please make sure you Windows partition have no errors on it.

Booting in Windows force an a complete hard disk check.
Then reboot again in Windows and make a clean shutdown.
Be sure to boot in Windows twice and to get a clear Windows shutdown.

***

Always useful is the online Ubuntu doc https://help.ubuntu.com/8.04/

Hope this helps

Revision history for this message
Lang (langdonjones) said :
#3

I have an Nvidia Geforce 6800 GS/XT, and my screen resolution is set to 1600 x 1200.

It would be difficult to dynamically alter the screen resolution because I am using a wireless keyboard, which doesn't work until the drivers are loaded. I suppose I will have to experiment when I can be bothered to dig out the wired keyboard.

However, I have to say that the initial splash screen works fine, and my problem is not a black screen, but a loop which involves install/reboot/install/reboot.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#4

When you press the desktop install icon your computer reboot...?
So please make some common check as i posted into previous reply:

- iso md5sum
- pc RAM memory test

Thank you

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