Ubuntu

Problems upgrading to Ubuntu 8.04

Asked by hannah

I'm not highly competent in computers so please bear with me... (and help would be much appreciated)

I was trying to upgrade from 7.10 to 8.04 and the installation process seemed to stop ten minutes from finishing "installing packages"... it stayed at 10 mins for about 3 hours at which point I seriously started searching online for any answers but didn't come up with anything.

At this point I probably did something I shouldn't have and rebooted my computer, it started loading 7.10, asked for username and password but then stopped at a blank screen just with a mouse pointer on it.

At this point I rebooted again and went into 7.10 recovery mode, and asked it to try and fix the packages, which it attempted but stopped again at the same point it had in the installation process:

Setting up locales (2.7.9-4)...
Generating locales...
  en_AU.UTF-8...

Again I restarted, and this time loaded windows (thank god i kept the dual boot), it also had problems and said something was corrupted, but managed to fix it and after i restarted again I'm now in windows (however am very sad and stressed about this).

Any suggestions...?? Please help!

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
hannah
Solved:
Last query:
Last reply:
Revision history for this message
hannah (hannahmay31) said : 		#1

At the suggestion of a friend I attempted to continue the installation process...

logged into text version of 7.10 with Ctrl Alt F2

sudo apt-get -f install

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem

sudo dpkg --configure -a

These commands got me to the same point in the installation process but no further.

Revision history for this message
Connor Imes (ckimes) said : 		#2

Hi,
This has been reported in bug 249340 as a known problem. There are some pointers there for continuing the installation process. Since there are a number of them, I won't repeat them here, but I suggest having a look.

https://bugs.launchpad.net/ubuntu/+source/langpack-locales/+bug/249340

Good luck!

Revision history for this message
Charles Profitt (cprofitt) said : 		#3

try the following:

sudo apt-get update

then

sudo apt-get upgrade

then

sudo apt-get dist-upgrade

if you have any problems try the 'sudo dpkg --configure -a' command after the 'sudo apt-get update' command.

Revision history for this message
hannah (hannahmay31) said : 		#4

Thanks for the assistance.

The problem was solved by loading 7.10 but using 2.6.22-14 rather than 2.6.22-15

When the username screen loaded I again went into the terminal screen and repeated "sudo dpkg --configure -a"

This time the installation process continued until the end. It then tried to load and failed, but after a reboot I was able to successfully log into hardy heron.