Problems with last update Ubuntu 16.04

Asked by davidzaq1

Hello,

I have ubuntu 14.04. This version has been acting funny for a while. Sometimes when I do an update the system gets something from the update and then makes my system unusable. This is the recent case.

I just had a reminder that there was updates available. I could not do the update at the time an shutdown the computer.
The next time I turned on the computer, the updates symbol did not appear so, I just did a sudo apt-get update and apt-get upgrade commands.

When the computer rebooted, I got a log-in screen. I logged in abut all I got was the desktop wallpaper, no clock, no calendar and no unity icons. No way to get to the terminal accept cCntrl Alt F1. I restarted the computer and when it started booting, I pressed the spacebar and got to the GRUB menu. At the top of the screen it said GRUB 2 Beta.

I do not know what is happening but I cannot get past the desktop wallpaper to the icons and my files.

Do you have any idea how to fix this?

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actionparsnip (andrew-woodhead666) said :
#1

If you boot to Ubuntu live CD / USB then you can reinstate GRUB to the MBR of the drive

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davidzaq1 (david3a9x) said :
#2

I'm sorry, I don't know how to do this. Can you explain in detail what to do once I put the live cd in?

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davidzaq1 (david3a9x) said :
#3

I have a correction. I am using ubuntu 14.04 not 16.04 . The up date that caused the problem was a kernel update.

The problem reported was.....

/use/share/apportcheck resume

Package
Linux image-14.04.0-51-generic 4.4.0-53-74/14.04.1

Problem
Kernel Oops
Suspend/resume failure [non-free:wl]

Annotation
This occurred during a previous suspend and prevented
It from resuming properly.

Apportion version
2.14.1 Oubuntu3.21

Architecture
And 64

Can you tell me how to fix this?
Can I delete this kernel and put a new one in?

Thank you

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actionparsnip (andrew-woodhead666) said :
#4

Seems to be the wireless driver causing the issue

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Manfred Hampl (m-hampl) said :
#5

If you press the shift button during the boot process, you should get a grub menu where you can select booting into an older kernel.

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davidzaq1 (david3a9x) said :
#6

I tried that but the previous kernel listed in the grub menus doesn't seem to fix the problem. Any other ideas?
As far as the wireless issue above, I can get on wifi with no problems.

If I use the install cd, will it fix the problem or will it wipe out all my files?

Thank you for your help.

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actionparsnip (andrew-woodhead666) said :
#7

Depends on what you do in the live CD desktop. Your backups will help with data security.

You do make backups right? Your data sounds like it has some value to you....

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davidzaq1 (david3a9x) said :
#8

I have this Deja Dup program that runs and says it is backing things up but I don't know how to use it to back up files

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Manfred Hampl (m-hampl) said :
#9

If you have the same problem also with an older kernel, then it is unlikely that the problem was caused by the new kernel.

What exactly is now happening when you try booting the system?

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davidzaq1 (david3a9x) said :
#10

When I boot the system it comes up with a wallpaper and a login screen for the password. At the top of this screen I see the clock, wifi signal and other icons. When I log in, all the icons on the top of the screen disappear. The only things left showing are the wallpaper and two files I saved to the desktop. All the programs seem to be running like the back etc but I just can't get to them. There is no unity, no icons, nothing to click on to get to the files and programs. I can righ click on the files on the wallpaper and open then with whatever program I need to use but that's it.

I rebooted and selected F2 to select boot from a cd but it won't boot the cd. I get a message saying there is no bootable disk.

I went back to the GRUB menu. There is a whole string of previous kernels. I picked one and selected recover and booted but got the same wallpaper screen. I went back to GRUB and selected the same kernel but the one listened above recover and booted with the same results.

I am sure the problem is with the kernel and this occurred only at the last update.

I'm not sure what do do.

I would appreciate your help with the. Thank you.

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Manfred Hampl (m-hampl) said :
#11

What you describe does not look like a kernel issue, but seems more likely to be a problem with the window manager.

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davidzaq1 (david3a9x) said :
#12

Ok, how do I fix it?

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davidzaq1 (david3a9x) said :
#13

I tried a command from web bud8, I think, to reset unity.

The command was: Linux terminal:~$

Unity-reset

But the out put was.......no command Linux found.

So I don't know what to do here

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Manfred Hampl (m-hampl) said :
#14

1. The command would have been

unity --reset

(small letters, a space character and two minus signs...)

2. You should check whether all files in your home directory are owned by yourself, and correct that if applicable.
What is the output of

sudo find /home/david ! -user david -ls

(if your username is "david" - if it is different, you have to replace the two occurrences by your real username)

3. Do you have also other desktop managers installed, e.g. gnome-fallback etc.? Can you select a different environment in the logon screen. like this http://i.stack.imgur.com/hDndL.jpg and http://www.geek.com/wp-content/uploads/2013/03/Gnome.jpg

If you try logging in as guest, does the system work as desired?

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actionparsnip (andrew-woodhead666) said :
#15

Could change:

sudo find /home/david ! -user david -ls

To:

sudo find $HOME ! -user $USER -ls

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actionparsnip (andrew-woodhead666) said :
#16

BASH variables are dead handy :-)

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davidzaq1 (david3a9x) said :
#17

Thank you for your replies, but the above is very confusing to me.

I did not want to lose my files and photos so, I reinstalled a new 14.04 along side of the old one that I cannot access.

This new one is working ok.

My question now is, is there a way I can access the files on the different partition without having to log in?

So far, when I log in, it does not give me the option to log into the old OS or the New one.
It only brings up the new one.

The old one is still having a kernel issue and I could not find a way to fix it.

I still need some help with this if possible.

Thank you.

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Manfred Hampl (m-hampl) said :
#18

What is now your partition scheme?

If you issue the command

sudo fdisk -l

can you indicate which partitions the ones are from the old installation, and which one the new ones?

In case that you made an error when adding the new 14.04 installation, you may have done what you wanted to avoid - overwriting your old files.

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davidzaq1 (david3a9x) said :
#19

Thank you for the reply.

So, here is the output of the above command.

Disk /dev/sda: 320.1 GB, 320072933376 bytes
255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00017156

   Device Boot Start End Blocks Id System
/dev/sda1 * 2048 384691159 192344556 83 Linux
/dev/sda2 384692222 625141759 120224769 5 Extended
/dev/sda5 620953600 625141759 2094080 82 Linux swap / Solaris
/dev/sda6 384692224 620953599 118130688 83 Linux

Partition table entries are not in disk order

I cannot tell by looking at the above output which one is older and which one is newer.
I do not have much experience with this at the moment.

I only know that when I was putting the new one on my computer, the install asked me if I wanted to install alongside of the old one and to partition off the amount of HD space I wanted to allocate to the new one. I did that. So, as far as I know, both are on here.
But I don't know for sure.

All I know is that I was under the impression that if there are two systems on the computer, when it boots, it give me the option of which one I want to use and it is not doing that.

Also, when I did a sudo apt-get update or upgrade, there was a message in the terminal that there were some, if not, a lot of broken packages. So, I don't know if this has anything to do with this. But just wanted to let you know.

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actionparsnip (andrew-woodhead666) said :
#20

Why do you not have backups if you don't want to lose the files?

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davidzaq1 (david3a9x) said :
#21

I have back ups. I stated this earlier. I just don't know how to use it.

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Manfred Hampl (m-hampl) said :
#22

Having backups without the knowledge how to use them is not really helpful.

I assume that /dev/sda1 is the root partition for the older (broken) Ubuntu installation, and /dev/sda6 is the one added later.
To confirm that (or prove wrong) boot your system and then:

1. Check whether it is the old one ore the new one (If your old files are not shown, it is the new one).
2. Issue the command
df -h
and copy/paste all output into this question document.

If you open the file explorer program (nautilus), do you see an icon for the other partition on the left part of the program window?

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Launchpad Janitor (janitor) said :
#23

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.