Ubuntu

gnome-software crashed with signal 5 in g_main_context_new()

Asked by tom

when I start ubuntu 16.04 32bit system, it always comes across the problem , the system gives an internal problem, as follows:

Executablepath
 /usr/bin/gnome-software

Pachage
 gnome-software 3.20.1 +git20160426.1.a976114-ubuntu-xenial-0ubuntu1

ProblemType
 crash

Title
 gnome-software crashed with signal 5 in g_main_context_new()

Architechure
  i386

.........

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Revision history for this message
mobileuser (carsten-erley) said : 		#1

same issue for
gnome-software 3.20.1+git20160617.1.0440874.ubuntu-xenial-0ubuntu1~16.04.1
Architecture amd64

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

What is the full output of:

sudo apt-get update; sudo apt-get upgrade

Thanks

Revision history for this message
Jonathan Hartley (tartley) said : 		#3

I get the same 'internal error' dialog on every startup, but my arch is amd64.

$ sudo apt-get update
[sudo] password for jhartley:
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:2 http://dl.google.com/linux/chrome/deb stable Release
Hit:3 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Get:4 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Hit:5 http://ppa.launchpad.net/audio-recorder/ppa/ubuntu xenial InRelease
Get:6 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Hit:7 http://ppa.launchpad.net/fossfreedom/rhythmbox-plugins/ubuntu xenial InRelease
Get:9 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Get:10 http://ppa.launchpad.net/neovim-ppa/unstable/ubuntu xenial InRelease [18.1 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu xenial-updates/main Sources [207 kB]
Hit:12 http://ppa.launchpad.net/tsbarnes/indicator-keylock/ubuntu xenial InRelease
Get:13 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe Sources [110 kB]
Get:14 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages [427 kB]
Get:15 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages [421 kB]
Get:16 http://ppa.launchpad.net/neovim-ppa/unstable/ubuntu xenial/main amd64 Packages [732 B]
Get:17 http://us.archive.ubuntu.com/ubuntu xenial-updates/main Translation-en [165 kB]
Get:18 http://security.ubuntu.com/ubuntu xenial-security/main Sources [50.2 kB]
Get:19 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 DEP-11 Metadata [293 kB]
Get:20 http://ppa.launchpad.net/neovim-ppa/unstable/ubuntu xenial/main i386 Packages [732 B]
Get:21 http://us.archive.ubuntu.com/ubuntu xenial-updates/main DEP-11 64x64 Icons [183 kB]
Get:22 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages [179 kB]
Get:23 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 Packages [366 kB]
Get:24 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [362 kB]
Get:25 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages [174 kB]
Get:26 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe Translation-en [132 kB]
Get:27 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 DEP-11 Metadata [121 kB]
Get:28 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe DEP-11 64x64 Icons [145 kB]
Get:29 http://us.archive.ubuntu.com/ubuntu xenial-updates/multiverse amd64 DEP-11 Metadata [2,520 B]
Get:30 http://us.archive.ubuntu.com/ubuntu xenial-backports/main amd64 DEP-11 Metadata [208 B]
Get:31 http://us.archive.ubuntu.com/ubuntu xenial-backports/universe amd64 DEP-11 Metadata [212 B]
Get:32 http://us.archive.ubuntu.com/ubuntu xenial-backports/multiverse amd64 DEP-11 Metadata [212 B]
Get:33 http://security.ubuntu.com/ubuntu xenial-security/main Translation-en [72.3 kB]
Get:34 http://security.ubuntu.com/ubuntu xenial-security/main amd64 DEP-11 Metadata [68.0 kB]
Get:35 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [48.0 kB]
Get:36 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 Packages [64.0 kB]
Get:37 http://security.ubuntu.com/ubuntu xenial-security/universe i386 Packages [61.8 kB]
Get:38 http://security.ubuntu.com/ubuntu xenial-security/universe Translation-en [34.4 kB]
Get:39 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 DEP-11 Metadata [19.4 kB]
Get:40 http://security.ubuntu.com/ubuntu xenial-security/multiverse amd64 DEP-11 Metadata [212 B]
Fetched 4,032 kB in 1s (2,315 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done

$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
  linux-headers-4.4.0-21 linux-headers-4.4.0-21-generic linux-headers-4.4.0-22
  linux-headers-4.4.0-22-generic linux-headers-4.4.0-24 linux-headers-4.4.0-24-generic
  linux-headers-4.4.0-28 linux-headers-4.4.0-28-generic linux-headers-4.4.0-31
  linux-headers-4.4.0-31-generic linux-headers-4.4.0-34 linux-headers-4.4.0-34-generic
  linux-headers-4.4.0-36 linux-headers-4.4.0-36-generic linux-headers-4.4.0-38
  linux-headers-4.4.0-38-generic linux-headers-4.4.0-42 linux-headers-4.4.0-42-generic
Use 'sudo apt autoremove' to remove them.
The following packages will be upgraded:
  bind9-host dnsutils gir1.2-unity-5.0 gnome-software gnome-software-common libbind9-140
  libdns-export162 libdns162 libfcitx-config4 libfcitx-gclient0 libfcitx-utils0 libisc-export160
  libisc160 libisccc140 libisccfg140 liblwres141 libmetacity-private3a libprocps4
  libpulse-mainloop-glib0 libpulse0 libpulse0:i386 libpulsedsp libunity-scopes-json-def-desktop
  linux-firmware metacity-common neovim procps pulseaudio pulseaudio-module-bluetooth
  pulseaudio-module-x11 pulseaudio-utils python-pip-whl python3-distupgrade python3-pip
  ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk ubuntu-software unattended-upgrades
  unity-scopes-runner update-notifier update-notifier-common vim-common vim-gnome vim-gui-common
  vim-runtime vim-tiny xserver-common xserver-xorg-core
48 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 13.3 MB/58.3 MB of archives.
After this operation, 33.4 MB of additional disk space will be used.
Do you want to continue? [Y/n]
Get:1 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libisc-export160 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [152 kB]
Get:2 http://ppa.launchpad.net/neovim-ppa/unstable/ubuntu xenial/main amd64 neovim amd64 0.1.5ubuntu1+git201611281944+2920+22~ubuntu16.04.1 [4,132 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libdns-export162 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [666 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 vim-gnome amd64 2:7.4.1689-3ubuntu1.2 [1,224 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 vim-tiny amd64 2:7.4.1689-3ubuntu1.2 [445 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 vim-runtime all 2:7.4.1689-3ubuntu1.2 [5,164 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 vim-common amd64 2:7.4.1689-3ubuntu1.2 [103 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 vim-gui-common all 2:7.4.1689-3ubuntu1.2 [67.6 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 dnsutils amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [89.2 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 bind9-host amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [38.4 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libisc160 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [214 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libdns162 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [877 kB]
Get:13 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libisccc140 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [16.3 kB]
Get:14 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libisccfg140 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [40.6 kB]
Get:15 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 liblwres141 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [33.0 kB]
Get:16 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libbind9-140 amd64 1:9.10.3.dfsg.P4-8ubuntu1.3 [23.6 kB]
Fetched 13.3 MB in 3s (3,996 kB/s)
Extracting templates from packages: 100%
Preconfiguring packages ...
(Reading database ... 586644 files and directories currently installed.)
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Preparing to unpack .../python3-distupgrade_1%3a16.04.18_all.deb ...
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Processing triggers for man-db (2.7.5-1) ...
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Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) ...
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Setting up python3-distupgrade (1:16.04.18) ...
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Setting up update-notifier-common (3.168.2) ...
flashplugin-installer: processing...
flashplugin-installer: downloading http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_20161108.1.orig.tar.gz
Get:1 http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_20161108.1.orig.tar.gz [27.2 MB]
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W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/adobe-flashplugin_20161108.1.orig.tar.gz' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
Installing from local file /var/lib/update-notifier/package-data-downloads/partial/adobe-flashplugin_20161108.1.orig.tar.gz
Flash Plugin installed.
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Protocol "http" not supported or disabled in libcurl
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://heanet.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe Protocol "http" not supported or disabled in libcurl

E: Download Failed
Setting up update-notifier (3.168.2) ...
Setting up libprocps4:amd64 (2:3.3.10-4ubuntu2.2) ...
Setting up procps (2:3.3.10-4ubuntu2.2) ...
update-rc.d: warning: start and stop actions are no longer supported; falling back to defaults
Setting up libisc-export160 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up libdns-export162 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up vim-gui-common (2:7.4.1689-3ubuntu1.2) ...
Setting up vim-common (2:7.4.1689-3ubuntu1.2) ...
Setting up vim-runtime (2:7.4.1689-3ubuntu1.2) ...
Setting up vim-gnome (2:7.4.1689-3ubuntu1.2) ...
Setting up vim-tiny (2:7.4.1689-3ubuntu1.2) ...
Setting up libisc160:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up libdns162:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up libisccc140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up libisccfg140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up libbind9-140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up liblwres141:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up bind9-host (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up dnsutils (1:9.10.3.dfsg.P4-8ubuntu1.3) ...
Setting up gir1.2-unity-5.0:amd64 (7.1.4+16.04.20160701-0ubuntu1) ...
Setting up gnome-software-common (3.20.1+git20160923.2.7374bdc-0ubuntu1~xenial1) ...
Setting up gnome-software (3.20.1+git20160923.2.7374bdc-0ubuntu1~xenial1) ...
Setting up ubuntu-software (3.20.1+git20160923.2.7374bdc-0ubuntu1~xenial1) ...
Setting up libfcitx-utils0:amd64 (1:4.2.9.1-1ubuntu1.16.04.1) ...
Setting up libfcitx-config4:amd64 (1:4.2.9.1-1ubuntu1.16.04.1) ...
Setting up libfcitx-gclient0:amd64 (1:4.2.9.1-1ubuntu1.16.04.1) ...
Setting up metacity-common (1:3.18.7-0ubuntu0.2) ...
Setting up libmetacity-private3a:amd64 (1:3.18.7-0ubuntu0.2) ...
Setting up libpulse0:amd64 (1:8.0-0ubuntu3.1) ...
Setting up libpulse0:i386 (1:8.0-0ubuntu3.1) ...
Setting up libpulsedsp:amd64 (1:8.0-0ubuntu3.1) ...
Setting up pulseaudio-utils (1:8.0-0ubuntu3.1) ...
Setting up pulseaudio (1:8.0-0ubuntu3.1) ...
Removing obsolete conffile /etc/bash_completion.d/pulseaudio ...
Setting up pulseaudio-module-x11 (1:8.0-0ubuntu3.1) ...
Setting up pulseaudio-module-bluetooth (1:8.0-0ubuntu3.1) ...
Setting up libpulse-mainloop-glib0:amd64 (1:8.0-0ubuntu3.1) ...
Setting up libunity-scopes-json-def-desktop (7.1.4+16.04.20160701-0ubuntu1) ...
Setting up linux-firmware (1.157.5) ...
Setting up neovim (0.1.5ubuntu1+git201611281944+2920+22~ubuntu16.04.1) ...
Setting up python-pip-whl (8.1.1-2ubuntu0.4) ...
Setting up python3-pip (8.1.1-2ubuntu0.4) ...
Setting up unattended-upgrades (0.90ubuntu0.2) ...
Replacing config file /etc/apt/apt.conf.d/50unattended-upgrades with new version
update-rc.d: warning: start and stop actions are no longer supported; falling back to defaults
Setting up unity-scopes-runner (7.1.4+16.04.20160701-0ubuntu1) ...
Setting up xserver-common (2:1.18.4-0ubuntu0.2) ...
Setting up xserver-xorg-core (2:1.18.4-0ubuntu0.2) ...
Processing triggers for libc-bin (2.23-0ubuntu4) ...

Revision history for this message
Jonathan Hartley (tartley) said : 		#4

The above error triggered a dialog to rerun the install of ttf-mscorefonts-installer. Clicking the button to 'run this action now' opened a terminal, in which things happened without producing errors I could see, although the terminal disappeared before I could grab that text. Running apt-get upgrade again now completes without error:

$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
  linux-headers-4.4.0-21 linux-headers-4.4.0-21-generic linux-headers-4.4.0-22 linux-headers-4.4.0-22-generic linux-headers-4.4.0-24
  linux-headers-4.4.0-24-generic linux-headers-4.4.0-28 linux-headers-4.4.0-28-generic linux-headers-4.4.0-31 linux-headers-4.4.0-31-generic
  linux-headers-4.4.0-34 linux-headers-4.4.0-34-generic linux-headers-4.4.0-36 linux-headers-4.4.0-36-generic linux-headers-4.4.0-38
  linux-headers-4.4.0-38-generic linux-headers-4.4.0-42 linux-headers-4.4.0-42-generic
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

I'll reboot and see if I get the gnome-software error dialog again...

Revision history for this message
Jonathan Hartley (tartley) said : 		#5

After the above my next boot to desktop no longer produced an gnome-software error dialog.

Revision history for this message
tom (tommychen) said : 		#6

when I try the commands" sudo apt-get upgrade "

 gnome-software gnome-software-common linux-generic linux-headers-generic
  linux-image-generic ubuntu-software

these documents, all the above, still can not be upgraded.

Can you help with this problem?

Provide an answer of your own, or ask tom for more information if necessary.

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