System won't upgrade

Asked by davidzaq1

Hello, I am trying to do a system upgrade from 14.04 up to 16,04. I was going to upgrade one step at a time.
I did the command do-release.......this is not the full command, just shortened for posting here.

The result came back "no new releases available". I know there are different releases so why does the system say there
is nothing new to upgrade to?

Is thee a way to fix this?

Thank you

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davidzaq1
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

There is only one step, to upgrade the system. You can (should) backup your data prior to the change but otherwise it's one step

sudo do-release-upgrade

will kick off the action

Can you please give the full output, as well as the output of:

lsb_release -a; uname -a

Thanks

Revision history for this message
davidzaq1 (david3a9x) said :
#2

Hello,

Thank you for the reply.

as for the command: sudo do-release-upgrade

I have tried this and the reply that comes back is "no available upgrades available"

I do not know why. I was just trying to upgrade one step at a time until I got up to 16.04 but nothing happens.

I suppose I could just get thee disk and do a fresh install but I thought if I do one step at a time, I won't lose
files I have on the computer at this point.

Here is the full output of above command.

$ lsb_release -a; uname -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.5 LTS
Release: 14.04
Codename: trusty
Linux Roo 4.4.0-45-generic #66~14.04.1-Ubuntu SMP Wed Oct 19 15:05:38 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Thank you for the help

Revision history for this message
Manfred Hampl (m-hampl) said :
#3

What is the full output of the commands
do-release-upgrade --version
DEBUG_UPDATE_MANAGER="Y" do-release-upgrade

Revision history for this message
davidzaq1 (david3a9x) said :
#4

Hello,

Thank you for the reply.

Here is the outpoot from the above command.

$ do-release-upgrade --version
do-release-upgrade: version 0.220.3
stan@Roo:~$ DEBUG_UPDATE_MANAGER="Y" do-release-upgrade
Checking for a new Ubuntu release
MetaRelease.__init__() useDevel=False useProposed=False
/etc/update-manager/meta-release: http://changelogs.ubuntu.com/meta-release
/etc/update-manager/meta-release: http://changelogs.ubuntu.com/meta-release-lts
/etc/update-manager/meta-release: -development
/etc/update-manager/meta-release: -proposed
metarelease-uri: http://changelogs.ubuntu.com/meta-release-lts
MetaRelease.download()
reading file '/home/stan/.cache/update-manager-core/meta-release-lts'
have self.metarelease_information
MetaRelease.parse()
current dist name: 'trusty'
current dist not found in meta-release fi

Thank you.

David

Revision history for this message
Manfred Hampl (m-hampl) said :
#5

The message "current dist name: 'trusty'
current dist not found in meta-release" is strange.
'trusty' should be found in the meta-release file.

What is the output of

cat -n /etc/update-manager/meta-release
tail -n 20 /home/stan/.cache/update-manager-core/meta-release-lts

Revision history for this message
davidzaq1 (david3a9x) said :
#6

Hello,

Thank you for your reply. Here is the output from the above.

~$ cat -n /etc/update-manager/meta-release
     1 # default location for the meta-release file
     2
     3 [METARELEASE]
     4 URI = http://changelogs.ubuntu.com/meta-release
     5 URI_LTS = http://changelogs.ubuntu.com/meta-release-lts
     6 URI_UNSTABLE_POSTFIX = -development
     7 URI_PROPOSED_POSTFIX = -proposed
stan@Roo:~$ tail -n 20 /home/stan/.cache/update-manager-core/meta-release-lts

Thank you.

Revision history for this message
Manfred Hampl (m-hampl) said :
#7

The command

tail -n 20 /home/stan/.cache/update-manager-core/meta-release-lts

did not produce any output?

What is the output of

ls -l ~/.cache/update-manager-core/

Revision history for this message
davidzaq1 (david3a9x) said :
#8

Hello,

Thank y ou again for your continued help with this. Here is the output from the above command.

$ ls -l ~/.cache/update-manager-core/
total 4
-rw-rw-r-- 1 stan stan 2717 Oct 8 14:02 meta-release-lts

Thank you

Revision history for this message
davidzaq1 (david3a9x) said :
#9

Also, just to let you know, I keep getting a message, "ubuntu has experienced an error or serious error".
I send a report each time it comes up. Which is not all the time but sometimes. I do not know if this error has anything to do with
the system not being able to update but jut wanted to add this to the notes.

Thank you

Revision history for this message
Manfred Hampl (m-hampl) said :
#10

The information provided by you is contradictory.
The meta-release-lts file is shown to have 2717 bytes size, but your output of the command to list its contents was empty.

I have to repeat my request from above:
What is the output of the command
tail -n 20 /home/stan/.cache/update-manager-core/meta-release-lts

And to the other problem: What is the name of the failing package in the message "ubuntu has experienced an error or serious error"?

Revision history for this message
davidzaq1 (david3a9x) said :
#11

Hello,

I do not know what is happening to the outputs but I ran the command above again and here is the output.

As far as the system problems, I have not seen another error recently so I cannot post it here but if I get another message, I'll post it.

Here is the output:

$ tail -n 20 /home/stan/.cache/update-manager-core/meta-release-lts
                                <label for="acceptTermsConditions">
                                    <span>I agree to the <a href="/static/sbwifi_tos.html" target="_blank">Terms of Service</a> and have<br>
                                        reviewed the <a href="http://www.google.com/policies/privacy/" target="_blank">Google Privacy Policy</a></span>
                                </label>
                            </fieldset>
                            <div class="page1-help">
                                Need help? <a href="tel:1-855-446-2374">855-446-2374</a>
                            </div>
                        </form>

                    </div>

                </div>

            </div>

        </div>

    </body>
</html>stan@Roo:~$

Thank you,

Revision history for this message
Manfred Hampl (m-hampl) said :
#12

This is not the expected contents of meta-release-lts, but seems to be some web page that is sent by the web proxy (probably a Public one, maybe at a Starbuck's) if you haven't authenticated or not accepted the license terms.

I suggest you delete that file an re-try the release upgrade.

Try

rm /home/stan/.cache/update-manager-core/meta-release-lts
DEBUG_UPDATE_MANAGER="Y" do-release-upgrade

What do you get now?

Revision history for this message
davidzaq1 (david3a9x) said :
#13

Hello,

Thank you for your reply.

Well, this one seemed to get things rolling and it seemed it was going to install the 16.04 package. It got started but shortly afterwards, it abandoned the upgrade. Maybe you can find the problem here. I copied the whole output.

I do spend a lot of my time at Starbucks as I do not have interenet at home and so I work on my laptop a lot.
I download and update my system on Starbucks internet and have not had a problem before. But if looks like it is a problem after you read the output, the I can try to go to a different place.

~$ rm /home/stan/.cache/update-manager-core/meta-release-lts
stan@Roo:~$ DEBUG_UPDATE_MANAGER="Y" do-release-upgrade
Checking for a new Ubuntu release
MetaRelease.__init__() useDevel=False useProposed=False
/etc/update-manager/meta-release: http://changelogs.ubuntu.com/meta-release
/etc/update-manager/meta-release: http://changelogs.ubuntu.com/meta-release-lts
/etc/update-manager/meta-release: -development
/etc/update-manager/meta-release: -proposed
metarelease-uri: http://changelogs.ubuntu.com/meta-release-lts
MetaRelease.download()
have self.metarelease_information
MetaRelease.parse()
current dist name: 'trusty'
found distro name: 'dapper'
found distro name: 'hardy'
found distro name: 'lucid'
found distro name: 'precise'
found distro name: 'trusty'
found distro name: 'xenial'
new dist: <UpdateManager.Core.MetaRelease.Dist object at 0x7f5712cc7128>
trying to find suitable mirror
mirror_from_sources_list: trusty
url_downloadable: http://us.archive.ubuntu.com/ubuntu//dists/xenial-updates/main/dist-upgrader-all/current/xenial.tar.gz.gpg
s='http' n='us.archive.ubuntu.com' p='/ubuntu//dists/xenial-updates/main/dist-upgrader-all/current/xenial.tar.gz.gpg' q='' f=''
trying to find suitable mirror
mirror_from_sources_list: trusty
url_downloadable: http://us.archive.ubuntu.com/ubuntu//dists/xenial-updates/main/dist-upgrader-all/current/xenial.tar.gz
s='http' n='us.archive.ubuntu.com' p='/ubuntu//dists/xenial-updates/main/dist-upgrader-all/current/xenial.tar.gz' q='' f=''
0% [Connecting to us.archive.ubuntu.com (91.189.91.23)] GET /ubuntu//dists/xenial-updates/main/dist-upgrader-all/current/xenial.tar.gz.gpg HTTP/1.1
Host: us.archive.ubuntu.com
User-Agent: Debian APT-HTTP/1.3 (1.0.1ubuntu2)

0% [Waiting for headers] HTTP/1.1 200 OK
Date: Tue, 25 Oct 2016 17:23:23 GMT
Server: Apache/2.4.18 (Ubuntu)
Last-Modified: Wed, 17 Aug 2016 15:18:28 GMT
ETag: "c6-53a45fa2d9900"
Accept-Ranges: bytes
Content-Length: 198
Content-Type: application/x-gzip

GET /ubuntu//dists/xenial-updates/main/dist-upgrader-all/current/xenial.tar.gz HTTP/1.1
Host: us.archive.ubuntu.com
User-Agent: Debian APT-HTTP/1.3 (1.0.1ubuntu2)

Get:1 Upgrade tool signature [198 B]
99% [Waiting for headers] HTTP/1.1 200 OK
Date: Tue, 25 Oct 2016 17:23:23 GMT
Server: Apache/2.4.18 (Ubuntu)
Last-Modified: Wed, 17 Aug 2016 15:18:28 GMT
ETag: "1340c1-53a45fa2d9900"
Accept-Ranges: bytes
Content-Length: 1261761
Content-Type: application/x-gzip

Get:2 Upgrade tool [1,262 kB]
Fetched 1,262 kB in 0s (0 B/s)
authenticate 'xenial.tar.gz' against 'xenial.tar.gz.gpg'
extracting 'xenial.tar.gz'
[sudo] password for stan:
Sorry, try again.
[sudo] password for stan:

Reading cache

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Ign http://us.archive.ubuntu.com trusty InRelease
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Get:2 http://us.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Ign http://archive.canonical.com trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Hit http://ppa.launchpad.net trusty InRelease
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Hit http://archive.canonical.com trusty Release.gpg
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Hit http://ppa.launchpad.net trusty/main amd64 Packages
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Err http://repository.spotify.com stable/non-free Translation-en

Get:6 http://us.archive.ubuntu.com trusty-updates/main Sources [383 kB]
Err http://repository.spotify.com stable/non-free Translation-en

Err http://repository.spotify.com stable/non-free Translation-en

Err http://repository.spotify.com stable/non-free Translation-en

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Err http://extras.ubuntu.com trusty/main Translation-en

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Ign https://private-ppa.launchpad.net trusty InRelease
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Err http://extras.ubuntu.com trusty/main Translation-en

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Err https://private-ppa.launchpad.net trusty/main Translation-en

Err https://private-ppa.launchpad.net trusty/main Translation-en

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Err https://private-ppa.launchpad.net trusty/main Translation-en

Err https://private-ppa.launchpad.net trusty/main Translation-en

Ign https://private-ppa.launchpad.net trusty/main Translation-en
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Get:48 http://us.archive.ubuntu.com trusty-proposed/universe Translation-en [13.4 kB]
Hit http://us.archive.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
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Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Fetched 6,249 kB in 6s (322 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done

Updating repository information

Third party sources disabled

Some third party entries in your sources.list were disabled. You can
re-enable them after the upgrade with the 'software-properties' tool
or your package manager.

To continue please press [ENTER]

Get:1 http://security.ubuntu.com xenial-security InRelease [94.5 kB]
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Checking package manager
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Building dependency tree
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Calculating the changes

Calculating the changes

Error authenticating some packages

It was not possible to authenticate some packages. This may be a
transient network problem. You may want to try again later. See below
for a list of unauthenticated packages.

gstreamer1.0-vaapi

Restoring original system state

Aborting
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done
stan@Roo:~$

Thank you,
David

Revision history for this message
Manfred Hampl (m-hampl) said :
#14

I am glad to hear that the cause for your problem finally has been found.

The new problem is something what I have never seen so far.
You might try uninstalling gstreamer1.0-vaapi before the upgrade attempt. Maybe that helps.

(Note, adding the DEBUG code should no more be necessary, you can now use just "do-release-upgrade").

Revision history for this message
davidzaq1 (david3a9x) said :
#15

Hello,

Thank you for your help.

I do not know how to do the step below.

"You might try uninstalling gstreamer1.0-vaapi before the upgrade attempt. Maybe that helps".
--------------------------------------------------------------------------------------------------------------------------------------

What are the steps to do this and will it cause any problems with my system?

Thank you,
David

Revision history for this message
Manfred Hampl (m-hampl) said :
#16

For evaluating the effects of uninstalling that package please provide the output of the following commands:

apt-cache policy gstreamer1.0-vaapi
apt-get --simulate remove gstreamer1.0-vaapi

(That package is related to audit/video codecs, and I am will quite sure that removing it will not cause problems.)

Revision history for this message
davidzaq1 (david3a9x) said :
#17

Hello,

Ok hare is the output from the first command:

~$ apt-cache policy gstreamer1.0-vaapi
gstreamer1.0-vaapi:
  Installed: 0.5.7-0ubuntu4
  Candidate: 0.5.7-0ubuntu4
  Version table:
 *** 0.5.7-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
        100 /var/lib/dpkg/status
stan@Roo:~$

Here is the one from the second command:

~$ apt-get --simulate remove gstreamer1.0-vaapi
NOTE: This is only a simulation!
      apt-get needs root privileges for real execution.
      Keep also in mind that locking is deactivated,
      so don't depend on the relevance to the real current situation!
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  audacious-plugins-data gtk2-engines-pixbuf libaudclient2 libaudcore1
  libavresample1 libbinio1ldbl libbs2b0 libcue1 libgavl1 libgoocanvas-common
  libgoocanvas3 libguess1 libjavascriptcoregtk-1.0-0 libmkv0 libmlt-data
  libmowgli2 libsox-fmt-alsa libsox-fmt-base libsox2 libwebkitgtk-1.0-0
  libwebkitgtk-1.0-common linux-headers-4.4.0-34
  linux-headers-4.4.0-34-generic linux-image-4.4.0-34-generic
  linux-image-extra-4.4.0-34-generic openshot-doc python-pygoocanvas
Use 'apt-get autoremove' to remove them.
The following packages will be REMOVED:
  gstreamer1.0-vaapi
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
Remv gstreamer1.0-vaapi [0.5.7-0ubuntu4]
stan@Roo:~$

I hope this helps.

I hope it will not cause a problem to remove the package.
If it does, then I guess I will have to do a fresh install of 16.04 from a disk.

Also, I was wondering, do I really need to update the system to 16.04
or is it ok to keep 14.04 until it is no longer supported?
Does it make a difference?

Thank you.

Revision history for this message
Manfred Hampl (m-hampl) said :
#18

There is no immediate need to upgrade from 14.04 to 16.04.
Support for 14.04 will be until April 2019.

16.04 will be supported until April 2021, and contains several updated package versions.

It is your choice.

I do not expect any problem from removing gstreamer1.0-vaapi, no other packages depend on it, and I assume that you never really needed that package.

I would suggest removing it with the command

sudo apt-get purge gstreamer1.0-vaapi

and I recommend that you do a cleanup by uninstalling the obsolete packages that were listed in the last apt-get output with the command

sudo apt-get --purge autoremove

Revision history for this message
davidzaq1 (david3a9x) said :
#19

thank you, This solved the problem.