Ubuntu

Print Job with Authentication is postponed until queue is opened

Asked by brandon211

I am connected to a print host requiring authentication. The authentication data is already stored in CUPS. I can issue a new print job and the printer icon in the panel appears, but the job isn't started, until I open the queue of the respective printer.

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy cups

Thanks

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brandon211 (brandon211-deactivatedaccount-deactivatedaccount) said : 		#2

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
Linux lapbop 4.8.0-040800rc7-generic #201609182130 SMP Mon Sep 19 01:32:13 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
cups:
  Installiert: 2.1.3-4
  Installationskandidat: 2.1.3-4
  Versionstabelle:
 *** 2.1.3-4 500
        500 http://de.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status

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brandon211 (brandon211-deactivatedaccount-deactivatedaccount) said : 		#3

This problem exists since first day of using the machine in this environment (and thus Ubuntu 15.10).

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actionparsnip (andrew-woodhead666) said : 		#4

Have you tried deleting the printer in Ubuntu then powering it off. Reboot the system then log in. Let the system settle then power on the printer.

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brandon211 (brandon211-deactivatedaccount-deactivatedaccount) said : 		#5

I forgot to mention that access to the printer is provided through a central CUPS-server. The printer itself is centrally adminstered and used by many people throught the day, I'm afraid I cannot just switch it off.

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brandon211 (brandon211-deactivatedaccount-deactivatedaccount) said : 		#6

Do you have a further suggestion or some logs/debug messages I could investigate?

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Launchpad Janitor (janitor) said : 		#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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brandon211 (brandon211-deactivatedaccount-deactivatedaccount) said : 		#8

No suggestions?

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Launchpad Janitor (janitor) said : 		#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.