sound suddenly stopped working after update

Asked by dumpa

After an update this morning sound stopped working. I'm using ubuntu hardy.
The volume control icon appears crossed down, and when I click on it i get the message:

"The volume control did not find any elements and/or devices to control. This means either that you don't have the right GStreamer plugins installed, or that you don't have a sound card configured.

You can remove the volume control from the panel by right-clicking the speaker icon on the panel and selecting "Remove From Panel" from the menu."

The kernel was updated this morning.

Any help? please.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Isak Frants
Solved:
Last query:
Last reply:
Revision history for this message
Isak Frants (isakfrants) said :
#1

File a bug and report this issue. Give information about your system when you do that.

Use the older kernel until someone knows how to get sound working on your computer.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#2

Please be sure all needed kernel modules are installed to make this check and install them:
So open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

Revision history for this message
dumpa (dumpita) said :
#3

Hi
When I type the above I get:

:~$ sudo apt-get install linux-ubuntu-modules-$(uname -r)
[sudo] password for dumpa:
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Couldn't find package linux-ubuntu-modules-2.6.25.9-ultimate

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#4

I think this is your issue is because your installed Ubuntu is ultimate Ubuntu that use a no standard Ubuntu kernel for more info http://ultimateedition.info/

Hope this helps

Revision history for this message
dumpa (dumpita) said :
#5

It is the first time I hear about an Ultimate edition. How did I end up with an ultimate edition I don't know.

What should I do then?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#6

Have you some old kernels to select at boot by pressing ESC when you see the GRUB row...?

If you have, then select an old kernel and boot from that...

Has you sound come back..?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#7

Have you put into /etc/apt/sources.list some ubuntu-ultimate repositories reference...?

http://repoubuntusoftware.info/

Is there are some please rem them.. put a # in front of the row.

Open a terminal and type:

sudo gedit /etc/apt/sources.list

give your password, press enter.

Make your check/changes then save then type:

sudo apt-get clean all
sudo apt-get update
sudo apt-get upgrade

Then you must remove the unwanted kernel.

Please give me some info.

Thank you

Revision history for this message
dumpa (dumpita) said :
#8

Hi, thanks for the answer.
I booted with the previous kernel and the sound works.
I don't see any of the repositories for ubuntu ultimate.
How can I remove the last kernel?

here is a list of the repositories in case I missed them:

  # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.

deb http://co.archive.ubuntu.com/ubuntu/ hardy main restricted
deb-src http://co.archive.ubuntu.com/ubuntu/ hardy main restricted

## Major bug fix updates produced after the final release of the
## distribution.
deb http://co.archive.ubuntu.com/ubuntu/ hardy-updates main restricted
deb-src http://co.archive.ubuntu.com/ubuntu/ hardy-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team, and may not be under a free licence. Please satisfy yourself as to
## your rights to use the software. Also, please note that software in
## universe WILL NOT receive any review or updates from the Ubuntu security
## team.
deb http://co.archive.ubuntu.com/ubuntu/ hardy universe
deb-src http://co.archive.ubuntu.com/ubuntu/ hardy universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team, and may not be under a free licence. Please satisfy yourself as to
## your rights to use the software. Also, please note that software in
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.
deb http://co.archive.ubuntu.com/ubuntu/ hardy multiverse
deb-src http://co.archive.ubuntu.com/ubuntu/ hardy multiverse

## Uncomment the following two lines to add software from the 'backports'
## repository.
## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.
# deb http://co.archive.ubuntu.com/ubuntu/ feisty-backports main restricted universe multiverse
# deb-src http://co.archive.ubuntu.com/ubuntu/ feisty-backports main restricted universe multiverse

deb http://security.ubuntu.com/ubuntu hardy-security main restricted
deb-src http://security.ubuntu.com/ubuntu hardy-security main restricted
deb http://security.ubuntu.com/ubuntu hardy-security universe
deb-src http://security.ubuntu.com/ubuntu hardy-security universe
deb http://security.ubuntu.com/ubuntu hardy-security multiverse
deb-src http://security.ubuntu.com/ubuntu hardy-security multiverse
# deb http://ftp.osuosl.org/pub/pculture.org/miro/linux/repositories/ubuntu hardy/
# deb http://morgoth.free.fr/ubuntu hardy-backports main
# deb-src http://morgoth.free.fr/ubuntu hardy-backports main
# deb http://ftp.osuosl.org/pub/pculture.org/miro/linux/repositories/ubuntu hardy

Revision history for this message
dumpa (dumpita) said :
#9

I'm going to rephrase my previous post since I didn't get an answer and it seems badly written.

When I boot with the generic (i.e non-ultimate) kernel the sound works.

I checked the repositories list and I don't see any ultimate repositories on it. The complete list is above.

I want to remove the ultimate kernel (the unwanted kernel) but I don't know how.

or if not remove it make the computer automatically boot with the kernel that works.

Revision history for this message
Best Isak Frants (isakfrants) said :
#10

You know the version and the name of the kernel you want to uninstall, well then launch Synaptic and search for it and remove it.

Or then do
sudo cp /boot/grub/menu.lst menu.lst.bak
and then
gksudo gedit /boot/grub/menu.lst
and scroll down and put the boot options how you like them best.

Revision history for this message
dumpa (dumpita) said :
#11

Thanks Isak Frants, that solved my question.