Ubuntu

won't take my username/password

Asked by Brian D Smith

I finally was able to get online after switching back and forth from windows and ubuntu after i don't know how many hours, so i decided to install it. Now i can't even use it. I keep getting username/password incorrect.

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This question was originally filed as bug #243864.

This question was reopened

Revision history for this message
Ralph Janke (txwikinger) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

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marcobra (Marco Braida) (marcobra) said : 		#2

Please tell us more details:
Have you just installed Ubuntu in dual mode Windows + Ubuntu same pc...?
Have you made installation booting your pc from install cd...?
Have you forgot your (typed during installation process) user and password... and you want discover it ?

Thank you

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Jensen Somers (jsomers) said : 		#3

In addition to the comment made by marcobra, another thing you might try to do is to see if the keyboard configuration is correct. For example, in Belgium most people use an azerty keyboard layout in stead of a qwerty keyboard layout. When they install Ubuntu the installer uses a qwerty keyboard layout, they fill in a password like "qbcdefg" while they meant "abcdefg" and after they boot and the OS correctly detects the keyboard layout their password seems to be incorrect.

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Brian D Smith (bdsmitty) said : 		#4

How do you check the key board configuration?

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marcobra (Marco Braida) (marcobra) said : 		#5

To see if your keyboard layout is correct i suggest you can type your password when the system ask you for the user
If it write your password in a good fashion your keyboard layout is ok ( to make login )
Then try to do a login.

Hope this helps

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Brian D Smith (bdsmitty) said : 		#6

I have resolved the password problem, but now i can't get on the internet through my wireless again! Due i need to make a new ticket for this problem?

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Brian D Smith (bdsmitty) said : 		#7

I have a linksys wireless router, an IBM thinkpad T60 with an Intel wireless pro 3945 ABG. I manually configured the wireless connection for wep asci and dhcp. What else do i need to do.

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marcobra (Marco Braida) (marcobra) said : 		#8

Yes please make new question about this...

Thank you

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#9

And mark this question as solved...

Thank you

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