Unable to install 6.10

Asked by nascarfan1956 on 2007-02-12

Attempting to install from CD, banner appears and after progress bar completes, monitor displays "out of range" and install halts.

Motherboard: Shuttle AN35 Ultra
Processor: AMD Athlon XP2400+
Memory: 256 MB PC 2700DDR
Video Card: EVGA e-GeForce6600LE AGP8X 256MB DDR

Unable to see any video, so no error messages are readable. Ctrl-Alt-Del has no effect.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
nascarfan1956
Solved:
2007-02-22
Last query:
2007-02-22
Last reply:
2007-02-21
Paolo Sammicheli (xdatap1) said : #1

hi see this link in documentation:

https://help.ubuntu.com/6.10/ubuntu/installation-guide/i386/boot-troubleshooting.html

"If your screen begins to show a weird picture while the kernel boots, eg. pure white, pure black or colored pixel garbage, your system may contain a problematic video card which does not switch to the framebuffer mode properly. Then you can use the boot parameter fb=false video=vga16:off to disable the framebuffer console. Only the English language will be available during the installation due to limited console features. See the section called “Boot Parameters” for details."

Paolo Sammicheli (xdatap1) said : #2

Let us know if you don't solve your problem

nascarfan1956 (nascarfan1956) said : #3

As I'm a newbie to all of this, step-by-step instructions would be most helpful.

Benoit Malet (benoit-malet) said : #4

When CD boots, just press F6 key. You should see a lign containing the boot parameters used. You can just add the parameters posted by Paolo to this lign.

nascarfan1956 (nascarfan1956) said : #5

Did not work. After splash screen, monitor momentarily shows cursor, then shuts down displaying "Out of range".

Benoit Malet (benoit-malet) said : #6

Hello,

Maybe you could try using alternate CD, which permits more advanced installation (installation can be performed in text mode, so it gives you a chance to configure your screen settings) ...

For i386 : http://releases.ubuntu.com/6.10/ubuntu-6.10-alternate-i386.iso

For 64bits : http://releases.ubuntu.com/6.10/ubuntu-6.10-alternate-amd64.iso

Hope this helps ...

nascarfan1956 (nascarfan1956) said : #7

I was able to complete the installation in text mode from the alternate CD. Now the same behavior is exhibited upon booting into the newly installed OS. Splash screen appears, progress bar proceeds, screen blanks, then monitor shuts down and displays "OUT OF RANGE". As previously posted, the video card is a EVGA e-GeForce 6600LE DDR 256MB AGP8X. The monitor is a Princeton Graphics VL1715 LCD monitor. Ouput to monitor is VGA. I'm beginning to think that this was a bad idea.

williamts99 (williamts99) said : #8

What is the contents of your /etc/X11/xorg.conf file?

nascarfan1956 (nascarfan1956) said : #9

As I had previously mentioned, I'm new to the Linux world. How do I display this info?

Leandro Gómez (leogg) said : #10

cd /etc/X11
vi xorg.conf

nascarfan1956 (nascarfan1956) said : #11

The file is rather large. Is there a specific section I should be paying attention to? If I were to venture a guess I'd say it's probably the device sections dealing with the video card and monitor. Please confirm.

Leandro Gómez (leogg) said : #12

Hi nascarfan1956!

What is the output of the device and monitor sections?

nascarfan1956 (nascarfan1956) said : #13

Requested output as follows:

Section "Device"
   Identifier "NVIDIA Corporation NVIDIA Default Card"
   Driver "nv"
   BusID "PCI:2:0:0
EndSection

Section "Monitor"
   Identifier "Generic Monitor"
   Option "DPMS"
   HorizSync 28-51
   VertRefresh 43-60
EndSection

Section "Screen"
   Identifier "Default Screen"
   Device "NVIDIA Corporation NVIDIA Default Card"
   Monitor "Generic Monitor"
   DefaultDepth 24
   SubSection "Display"
         Depth 1
         Modes "1024x768" "800x600" "640x480"
   EndSubSection
   SubSection "Display"
         Depth 4
         Modes "1024x768" "800x600" "640x480"
   EndSubSection
   SubSection "Display"
         Depth 15
         Modes "1024x768" "800x600" "640x480"
   EndSubSection
   SubSection "Display"
         Depth 16
         Modes "1024x768" "800x600" "640x480"
   EndSubSection
   SubSection "Display"
          Depth 24
         Modes "1024x768" "800x600" "640x480"
   EndSubSection

Leandro Gómez (leogg) said : #14

I'm not sure if you have the right horizontal/vertical refresh rates. What kind of monitor do you have (model/serie)? Look at the monitor's specs and change the HorizSync and VertRefresh values in the monitor section. Make sure to backup your /etc/X11/xorg.conf file first.

Let me know if it worked. Good luck!

nascarfan1956 (nascarfan1956) said : #15

Monitor: Princeton Graphics VL1715 LCD
Input is VGA
Horizontal frequency= 48.2 kHz
Vertical frequency= 60.3 Hz

Are the values expressed as ranges in the file?? Per the current configuration the rates are shown as follows:

HorizSynch 28-51
VertReferesh 43-60

I also noticed in the Device section that the info listed for the video card shows the following:

Identifier "NVIDIA Corporation NVIDIA Default Card
Driver "nv"
BusID "PCI:2:0:0"

Installed card is an EVGA e-GeForce 6600 LE 8X AGP card. Is the BusID field correct for this card?

nascarfan1956 (nascarfan1956) said : #16

Monitor: Princeton Graphics VL1715 LCD
Input is VGA
Horizontal frequency= 48.2 kHz
Vertical frequency= 60.3 Hz

Are the values expressed as ranges in the file?? Per the current
configuration the rates are shown as follows:

HorizSynch 28-51
VertReferesh 43-60

I also noticed in the Device section that the info listed for the video card
shows the following:

Identifier "NVIDIA Corporation NVIDIA Default Card
Driver "nv"
BusID "PCI:2:0:0"

Installed card is an EVGA e-GeForce 6600 LE 8X AGP card. Is the BusID field
correct for this card?

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
LeoGomez
Sent: Sunday, February 18, 2007 11:45 AM
To: <email address hidden>
Subject: Re: [Support #3657]: Unable to install 6.10

Your support request #3657 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/3657

    Status: Open => Needs information

LeoGomez requested for more information:
I'm not sure if you have the right horizontal/vertical refresh rates.
What kind of monitor do you have (model/serie)? Look at the monitor's
specs and change the HorizSync and VertRefresh values in the monitor
section. Make sure to backup your /etc/X11/xorg.conf file first.

Let me know if it worked. Good luck!

_______________________________________________________________________
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+ticket/3657

nascarfan1956 (nascarfan1956) said : #17

Monitor: Princeton Graphics VL1715 LCD
Input is VGA
Horizontal frequency= 48.2 kHz
Vertical frequency= 60.3 Hz

Are the values expressed as ranges in the file?? Per the current
configuration the rates are shown as follows:

HorizSynch 28-51
VertReferesh 43-60

I also noticed in the Device section that the info listed for the video card
shows the following:

Identifier "NVIDIA Corporation NVIDIA Default Card
Driver "nv"
BusID "PCI:2:0:0"

Installed card is an EVGA e-GeForce 6600 LE 8X AGP card. Is the BusID field
correct for this card? Also, please advise how to change the values in the file and how to back it up.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
LeoGomez
Sent: Sunday, February 18, 2007 11:45 AM
To: <email address hidden>
Subject: Re: [Support #3657]: Unable to install 6.10

Your support request #3657 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+ticket/3657

    Status: Open => Needs information

LeoGomez requested for more information:
I'm not sure if you have the right horizontal/vertical refresh rates.
What kind of monitor do you have (model/serie)? Look at the monitor's
specs and change the HorizSync and VertRefresh values in the monitor
section. Make sure to backup your /etc/X11/xorg.conf file first.

Let me know if it worked. Good luck!

_______________________________________________________________________
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+ticket/3657

Leandro Gómez (leogg) said : #18

Hello again!

Your values are, according to this datasheet:

http://www.princetongraphics.com/site/download/datasheet/vl1715.pdf

Horizontal: 28-51
Vertical: 43-60

Try this out & let me know the results.

nascarfan1956 (nascarfan1956) said : #19

Did not solve. After 1 week with a non functional OS, it's obvious to me that this distribution will never work with my PC in its current configuration. I'll look into a different distribution that supports all of my hardware.

williamts99 (williamts99) said : #20

Sounds like a plan, if you find another distro that is working well with it, please let us know so that we can see what the differences.

nascarfan1956 (nascarfan1956) said : #21

Same issue with Fedora.

nascarfan1956 (nascarfan1956) said : #22

Semi good news. I was able to get the GUI to load. Now I have a different issue. During the initial install I foolishly neglected to write down the user name and password I selected. Is there a way to either change this information or create a new user account?

williamts99 (williamts99) said : #23

https://help.ubuntu.com/community/LostPassword

If you are not logged in anymore, or System>Preferences>About Me and then click on the change password button.

Best Regards,
Williamts99

Best nascarfan1956 (nascarfan1956) said : #24

Issues resolved. I'm up and running.

williamts99 (williamts99) said : #25

Could you please explain how you fixed your issue so that it can help anyone that comes across this support request.

Best Regards,
Williamts99

nascarfan1956 (nascarfan1956) said : #26

Fix was ironically very simple. Stopping and restarting the x-server and manually entering the information about the video card, monitor, resolution and refresh rates iinstead of having xorg detect automatically did the trick. I'd suggest that people installing with the alternate CD if the GUI install does not work, not select the automatic configuration option for peripherals. It could save quite a bit of trial and tribulation.

williamts99 (williamts99) said : #27

Thank you very much for the reply, I am sure that it will help a few people in the future.

Best Regards,
Williamts99