I have installed a clean copy of Ubuntu 6.06; however my broadband internet connections are not working. Any ideas??? Please help me!!!

Can you show what 'sudo ifconfig -a' shows if executed from a commandline ?

Can you describe your connection please?
ADSL or Cable?
Using a USB attached modem or an ethernet attached router?
Are you using wireless?

What make and model of computer is it? Desktop or laptop?
If connected via wireless or ethernet, is it a built in to the motherboard or an extra card?

Can you show what 'sudo ifconfig -a' shows if executed from a commandline ?

I will attempt to attach a screen capture of the results of the above command. The file is in jpeg format.

Well that didn't work. Is there any way that I can send you the screen capture file (jpeg) image???

Can you describe your connection please?

I'm not sure that I understand the question. My father's computer is a desktop pc which is using an 'ADSL Modem' and it connects to the internet automatically under Windows XP Home (operating system).

The ISP company is 'dodo.com.au'.

ADSL or Cable?

ADSL

Using a USB attached modem or an ethernet attached router?
Are you using wireless?

USB attached modem

What make and model of computer is it? Desktop or laptop?

DESKTOP

I'll type in some info from Norton System Works 2006 CheckIt Dianostics program, running under Windows XP.

CPU Identification

CPU Type: AuthenticAMD, Athlon(K7)
Family: 6
Model: 6
Math Type: 3
CPU Speed: 1135 MHz

If connected via wireless or ethernet, is it a built in to the motherboard or an extra card?

The ADSL Modem is connected to the system using a USB cable. The USB modem is an external modem.

I hope that this is the info you require. Let me know if you require more info.

Regards,
           Peter Williams
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What is the make and model of the modem? Is it capable of connecting
through Ethernet?

What is the make and model of the modem?

ADSL D-Link Modem. Model No DSL-302G.

Is it capable of connecting through Ethernet?

I have to be honest here and say that I don't understand the question. What does 'connecting through Ethernet' mean? The modem is connected to the Desktop system using a USB cable. As far as I'm aware this is the only way it will work on this system.

Please note that I am still waiting for a return phone call from my father's ISP company, Dodo Internet. Dodo (the ISP which my father uses provides 24 hr technical support, however, I am unclear as to how much help they will be)

Regards,
           Peter Williams

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According to http://www.dlink.co.in/dlink/products/broadband/dsl-302g.htm
the particular ADSL modem can be connected via USB or Ethernet, however the question would be if the desktop system has a network card in order to do that.

You don't need to use a screen capture. You can just cut and paste the text of the output into a textfile and then cut and past it into the textbox here.

Could you please also show the output from the command

lsusb

Thanks

Which according to the specs:

USB Support Minimum Requirements
**Windows XP, 2000,Me,98,98SE
    *Pentium 166Mhz or faster

Ethernet Support Minimum Requirements
**Operating System Independent (works with Windows, Linux, UNIX, and Macintosh)
     *Ethernet (NIC) Network Interface Card/Port

I would recommend that you go with an Ethernet connection. If you don't have an Ethernet card/port on your computer(looks like a large phone connector) they can be added to desktop computers very easily and can be found for under $10usd. If you have any doubt about how they look, you can do a google image search for Ethernet images.

Here is an example of a cheap Ethernet card.
http://www.newegg.com/Product/Product.asp?Item=N82E16833180004

Best Regards,
Williamts99

lsusb wrote:

You don't need to use a screen capture. You can just cut and paste the text of the output into a textfile and then cut and past it into the textbox here.

Could you please also show the output from the command

Here it is:

ern@ern-desktop:~$ sudo ifconfig -a
Password:
lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:5 errors:0 dropped:0 overruns:0 frame:0
          TX packets:5 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:272 (272.0 b) TX bytes:272 (272.0 b)

sit0 Link encap:IPv6-in-IPv4
          NOARP MTU:1480 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

ern@ern-desktop:~$

lsusb

Thanks

Regards,
           Peter Williams
-----------------------------

I think you need to get a cheap ethernet card as previously suggested and go from there

Glad to hear that you got it working :-)