Ubuntu

USB Not working in 7.04

Asked by T. Kerber

I just installed Ubuntu 7.04 on a Gateway E-3400 Desktop. It has a 866 Mhz Processor, 512 Meg Ram. Everything appears to be working well except the USB ports. The ports worked before when I had Windows on the computer. I checked the Bios to see if I accidentally disabled the ports but I didn't. Is there anything that could keep these from working that I cannot think of at this time. There are two ports built into the motherboard and I pci Card that I can install in the system in the event that the motherboard's ports won't work. Thanks in advance for any assistance.

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Pramod Dematagoda
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Pramod Dematagoda (pmdematagoda) said : 		#1

Just after you plug in a USB drive/device, post the output of:-
dmesg | tail -25

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T. Kerber (tkerbe01) said : 		#2

Ok, Thanks, I did that, here is the output.

[ 61.103023] ibm_acpi: ec object not found
[ 61.268549] pcc_acpi: loading...
[ 62.922615] eth0: no IPv6 routers present
[ 70.773226] ppdev: user-space parallel port driver
[ 71.801628] [drm] Initialized drm 1.1.0 20060810
[ 71.942600] ACPI: PCI Interrupt 0000:01:00.0[A] -> Link [LNKA] -> GSI 11 (level, low) -> IRQ 11
[ 71.948257] [drm] Initialized r128 2.5.0 20030725 on minor 0
[ 71.949833] agpgart: Found an AGP 2.0 compliant device at 0000:00:00.0.
[ 71.950303] agpgart: Putting AGP V2 device at 0000:00:00.0 into 1x mode
[ 71.950641] agpgart: Putting AGP V2 device at 0000:01:00.0 into 1x mode
[ 73.974503] apm: BIOS version 1.2 Flags 0x0b (Driver version 1.16ac)
[ 73.974516] apm: overridden by ACPI.
[ 74.660330] Installing knfsd (copyright (C) 1996 <email address hidden>).
[ 74.995675] NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory
[ 75.011461] NFSD: starting 90-second grace period
[ 80.293325] Bluetooth: Core ver 2.11
[ 80.293473] NET: Registered protocol family 31
[ 80.293479] Bluetooth: HCI device and connection manager initialized
[ 80.293487] Bluetooth: HCI socket layer initialized
[ 80.384730] Bluetooth: L2CAP ver 2.8
[ 80.384740] Bluetooth: L2CAP socket layer initialized
[ 80.393392] Bluetooth: RFCOMM socket layer initialized
[ 80.393422] Bluetooth: RFCOMM TTY layer initialized
[ 80.393427] Bluetooth: RFCOMM ver 1.8
[ 81.828943] eth0: no IPv6 routers present

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Best Pramod Dematagoda (pmdematagoda) said : 		#3

It looks like the USB ports may be malfunctioning since there is no USB activity seen on that output. Try using the PCI card and see if those USB ports work.

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T. Kerber (tkerbe01) said : 		#4

I installed the PCI card with the USB ports and everything works great on them, Just for kicks I tried the others mounted on the motherboard again and still nothing. I will just resign myself to using the two that I added. Thanks for your help.

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T. Kerber (tkerbe01) said : 		#5

Thanks Pramod Dematagoda, that solved my question.