ATI Inc IXP SB4x0 issue

Asked by tesseract85

Hello all,
I would like to thank you in advance for your help and cooperation. I have owned this Acer Ferrari 1000 notebook for quite some time and have had linux on there again for quite some time. Every recent distro I have tried the audio does not work. The latest version of Ubuntu 8.04 I installed I had high hopes for but the same result happened. It worked on Ubuntu 6.06LTS. It doesn't work with Fedora, but does work with SUSE. I try to stay with Ubuntu due to their philosophy and the fact that Mark Shuttleworth is the greatest man alive.

Anyway,
My issue is as follows... I have no audio, none at all. I have attempted to recompile the kernel with the drivers that I thought would work and that was just wasted time. I have searched the forums and help questions like this and have found nothing helps. The audio controls work and it acts like it recognizes the audio card, but no sound comes out of the speakers. I would like to get this working as a portable DAW so I would appriciate your help on this.

lspci -v:
00:00.0 Host bridge: ATI Technologies Inc RS480 Host Bridge (rev 10)
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64

00:01.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge (prog-if 00 [Normal decode])
 Flags: bus master, 66MHz, medium devsel, latency 64
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
 I/O behind bridge: 00009000-00009fff
 Memory behind bridge: b0100000-b01fffff
 Prefetchable memory behind bridge: 00000000c0000000-00000000cfffffff
 Capabilities: <access denied>

00:04.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
 Capabilities: <access denied>

00:05.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=03, subordinate=05, sec-latency=0
 Capabilities: <access denied>

00:06.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=06, subordinate=06, sec-latency=0
 Capabilities: <access denied>

00:07.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=07, subordinate=07, sec-latency=0
 Memory behind bridge: b0200000-b02fffff
 Prefetchable memory behind bridge: 00000000d0000000-00000000d00fffff
 Capabilities: <access denied>

00:12.0 IDE interface: ATI Technologies Inc IXP SB400 Serial ATA Controller (rev 80) (prog-if 8f [Master SecP SecO PriP PriO])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 22
 I/O ports at 8440 [size=8]
 I/O ports at 8430 [size=4]
 I/O ports at 8420 [size=8]
 I/O ports at 8410 [size=4]
 I/O ports at 8400 [size=16]
 Memory at b0004000 (32-bit, non-prefetchable) [size=512]
 [virtual] Expansion ROM at 88000000 [disabled] [size=512K]
 Capabilities: <access denied>

00:13.0 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller (rev 80) (prog-if 10 [OHCI])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19
 Memory at b0005000 (32-bit, non-prefetchable) [size=4K]

00:13.1 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller (rev 80) (prog-if 10 [OHCI])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19
 Memory at b0006000 (32-bit, non-prefetchable) [size=4K]

00:13.2 USB Controller: ATI Technologies Inc IXP SB400 USB2 Host Controller (rev 80) (prog-if 20 [EHCI])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19
 Memory at b0007000 (32-bit, non-prefetchable) [size=4K]
 Capabilities: <access denied>

00:14.0 SMBus: ATI Technologies Inc IXP SB400 SMBus Controller (rev 83)
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: 66MHz, medium devsel
 I/O ports at 8450 [size=16]
 Memory at b0004400 (32-bit, non-prefetchable) [size=1K]
 Capabilities: <access denied>

00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller (rev 80) (prog-if 80 [Master])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
 I/O ports at 01f0 [size=8]
 I/O ports at 03f4 [size=1]
 I/O ports at 0170 [size=8]
 I/O ports at 0374 [size=1]
 I/O ports at 8460 [size=16]
 Capabilities: <access denied>

00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, slow devsel, latency 64, IRQ 16
 Memory at b0000000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>

00:14.3 ISA bridge: ATI Technologies Inc IXP SB400 PCI-ISA Bridge (rev 80)
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 0

00:14.4 PCI bridge: ATI Technologies Inc IXP SB400 PCI-PCI Bridge (rev 80) (prog-if 01 [Subtractive decode])
 Flags: bus master, 66MHz, medium devsel, latency 64
 Bus: primary=00, secondary=08, subordinate=0c, sec-latency=64
 Memory behind bridge: b0300000-b03fffff

00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
 Flags: fast devsel
 Capabilities: <access denied>

00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
 Flags: fast devsel

00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
 Flags: fast devsel

00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
 Flags: fast devsel
 Capabilities: <access denied>

01:05.0 VGA compatible controller: ATI Technologies Inc RS485 [Radeon Xpress 1100 IGP] (prog-if 00 [VGA controller])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 255, IRQ 17
 Memory at c0000000 (32-bit, prefetchable) [size=256M]
 I/O ports at 9000 [size=256]
 Memory at b0100000 (32-bit, non-prefetchable) [size=64K]
 [virtual] Expansion ROM at b0120000 [disabled] [size=128K]
 Capabilities: <access denied>

07:00.0 Network controller: Broadcom Corporation BCM4328 802.11a/b/g/n (rev 01)
 Subsystem: AMBIT Microsystem Corp. Unknown device 0319
 Flags: bus master, fast devsel, latency 0, IRQ 19
 Memory at b0200000 (64-bit, non-prefetchable) [size=16K]
 Memory at d0000000 (64-bit, prefetchable) [size=1M]
 Capabilities: <access denied>

08:04.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5788 Gigabit Ethernet (rev 03)
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 22
 Memory at b0300000 (32-bit, non-prefetchable) [size=64K]
 Expansion ROM at <ignored> [disabled]
 Capabilities: <access denied>

08:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, medium devsel, latency 168, IRQ 20
 Memory at b0314000 (32-bit, non-prefetchable) [size=4K]
 Bus: primary=08, secondary=09, subordinate=0c, sec-latency=176
 Memory window 0: 8c000000-8ffff000 (prefetchable)
 Memory window 1: 90000000-93fff000
 I/O window 0: 00001400-000014ff
 I/O window 1: 00001800-000018ff
 16-bit legacy interface ports at 0001

08:09.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller (prog-if 10 [OHCI])
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, medium devsel, latency 64, IRQ 21
 Memory at b0315000 (32-bit, non-prefetchable) [size=2K]
 Memory at b0310000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>

08:09.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
 Subsystem: Acer Incorporated [ALI] Unknown device 010e
 Flags: bus master, medium devsel, latency 64, IRQ 20
 Memory at b0316000 (32-bit, non-prefetchable) [size=4K]
 Capabilities: <access denied>

aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC883 Analog [ALC883 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

uname -a:
Linux spartan 2.6.24-17-generic #1 SMP Thu May 1 13:57:17 UTC 2008 x86_64 GNU/Linux

Before you ask, yes I have checked to see if the volume is un-muted. :) Thanks again. Have a great day.

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Revision history for this message
Bhavani Shankar (bhavi) said :
#1

Hello

Audio trouble with Ubuntu 8.04 some common checks

-- Please check your sound devices volumes are to a high level double click on the top right loudspeaker icon you will see a mixer
-- Please make common test from menu System->Preferences->Audio
-- If you have two audio cards - please disable the on board audio card using BIOS setting
-- Please be sure your pc are starting with the generic kernel press ESC at boot when you see the GRUB row then select the "kernel.... - generic" row
-- Please be sure all needed kernel modules are installed to make this check and install them:
  So open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

-- Be sure your user is member of audio group
Then open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo adduser $(who am i | cut -d" " -f 1) audio
sudo chmod 660 /dev/snd/*

give your user password when requested, you don't see nothing when you type it, then press enter.

-- Please try to watch what audio cards are detected on your system please type:
asoundconf list

if more than one sound cards is detected by your system to set the default soundcard

asoundconf set-default-card PARAMETER

change PARAMETER with the name of a one detected sound card

-- Please try to delete making a backup copy of this conf files
mv .asoundrc .asoundrc_old
mv .asoundrc.asoundconf .asoundrc.asoundconf.old
sudo mv /etc/asound.conf /etc/asound.conf.old

Please take a look at this http://ubuntuforums.org/showthread.php?t=205449

-- Please try to discover if there are any process they are keeping the /dev/dsp locked
ps -edalf | grep -i dsp

Hope this helps

Bhavani Shankar.

Revision history for this message
tesseract85 (tesseract85) said :
#2

That did not work. I followed everything in order and still nothing.

In answer to your question:
0 D jr 14283 14254 0 80 0 - 1291 sync_b 21:01 pts/2 00:00:00 grep -i dsp

Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.