Ubuntu

Cannot print from Ubuntu

Asked by David Robinson

Since the recent upgrade I cannot print anything from Ubuntu. The printer is connected and is OK in settings and also I can print from other sources such as my I pad. It is somewhat ironic that my previous problem with printing has been resolved by the upgrade but now I cannot print at all.

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actionparsnip
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actionparsnip (andrew-woodhead666) said : 		#1

What printer do you use....

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David Robinson (c-david-w) said : 		#2

The printer is a canon MX 515

----- Original Message -----
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Sent:Sun, 14 Aug 2016 12:07:51 -0000
Subject:Re: [Question #344660]: Cannot print from Ubuntu

 Your question #344660 on Ubuntu changed:
 https://answers.launchpad.net/ubuntu/+question/344660

 Status: Open => Needs information

 actionparsnip requested more information:
 What printer do you use....

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 To answer this request for more information, you can either reply to
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actionparsnip (andrew-woodhead666) said : 		#3

Ok,why was that not in the initial question? Its an important piece of information.....

How did you install the driver for it (if at all)?

Thanks

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David Robinson (c-david-w) said : 		#4

The driver was installed by a friend and the printer is attached to
the local host. As I originally said all was well until the upgrade.
All the operations up to clicking the print button appear to be
functioning.

----- Original Message -----
From: <email address hidden>
To:
Cc:
Sent:Mon, 15 Aug 2016 09:27:40 -0000
Subject:Re: [Question #344660]: Cannot print from Ubuntu

 Your question #344660 on Ubuntu changed:
 https://answers.launchpad.net/ubuntu/+question/344660

 Status: Open => Needs information

 actionparsnip requested more information:
 Ok,why was that not in the initial question? Its an important piece
of
 information.....

 How did you install the driver for it (if at all)?

 Thanks

 --
 To answer this request for more information, you can either reply to
 this email or enter your reply at the following page:
 https://answers.launchpad.net/ubuntu/+question/344660

 You received this question notification because you asked the
question.

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Best actionparsnip (andrew-woodhead666) said : 		#5

I suggest you remove the printer from the config, but keep the driver. Then power off the printer and reboot Ubuntu. It should then pick up the device and reset it up.

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David Robinson (c-david-w) said : 		#6

Thanks, the printer is now up and running.