Skype group chats are not being delivered

Asked by Gourav

    Hi, I am ubuntu 12.04 (32-bit) user. I had completely uninstalled and then reinstalled skype on my machine. But after that, I am unable to find my groups and even unable to receive chats from groups. But I am able to see group chats on web.skype.com.

   I have contacted Microsoft Skype Support team, but they redirected me to contact Ubuntu Support team in that case. So please kindly help me to solve this problem. I hope, you will do it ASAP. Thank You.

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actionparsnip (andrew-woodhead666) said :
#1

Try renaming the Skype configuration folder, then relaunch it so that you get a default profile. It may help

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Gourav (gourav-pokharkar) said :
#2

I renamed the folder .Skype to .Skypeold, but it didn't work. I am still unable to receive Group chats. Also if someone adds me in a new group, still I am not able to get the notification for that and even I am unable to receive chat from that new group while other group members do get. Please suggest another solution or try to fix it remotely if you can. Thanks in advance.

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Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.