Ubuntu

Scaner/Printer not working

Asked by Navin Talati

I have HP LaserJet M1005 MFP for last 10 years. no issue with the instrument. My OS at present is Ubuntu 16.04 LTS 64 bit.
The saner/printer was nicely working since today.
Today it started giving an error. not scanning. It is also not getting recognised by the application "Simple Scan" and displays the error as under:

CUPS server error
There was an error during the CUPS operation: 'Success'

I tried to couple of times deinstalling and Re-installing 'Simple Scan'

I also applied following stuffs (through googling activity)

*
sudo /etc/init.d/cups restartsudo /etc/init.d/cups restart
*
sudo service cups start
*
sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf
*
sudo service cups restart

But I could not make the scanner working.

I seek your help to resolve this issue - Please.
Navin Talati/05-08-2016

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; lsusb; dpkg -l | grep hplip

Thanks

Revision history for this message
Navin Talati (n-m-talati) said : 		#2

The OUTPUT is as under:
------------------------------------------------------------------------------------------------------------------------
navin@linux:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
navin@linux:~$ uname -a
Linux linux 4.4.0-22-generic #40-Ubuntu SMP Thu May 12 22:03:46 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
navin@linux:~$ lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 04d9:1400 Holtek Semiconductor, Inc. PS/2 keyboard + mouse controller
Bus 001 Device 004: ID 04fc:05d8 Sunplus Technology Co., Ltd Wireless keyboard/mouse
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 0846:4260 NetGear, Inc. WG111v3 54 Mbps Wireless [realtek RTL8187B]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
navin@linux:~$ dpkg -l | grep hplip
ii hplip 3.16.3+repack0-1 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.16.3+repack0-1 all HP Linux Printing and Imaging - data files
navin@linux:~$

------------------------------------------------------------------------------------------------------------

Thanks.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

wget http://prdownloads.sourceforge.net/hplip/hplip-3.16.7.run

chmod +x ./hplip-3.16.7.run

./hplip-3.16.7.run

You will be asked to provide your password as part of the installer.

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