Resolution doesn't work properly in my laptop

Asked by Juan Carlos

i installed ubunut 7.10 and 8.04 and the resolution problem is the same with my widescreem laptop. Ubuntu instaleed just use part of the screen, i change the resolution and all the image become black and i had to re install all the SO. My laptop is a Gateway mt6916

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This question was originally filed as bug #218491.

This question was reopened

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#1

There is not enough detail to call this a bug. I am converting this to a question.

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Juan Carlos (juancarlosarandayuli) said :
#2

Ok, thanks.

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Juan Carlos (juancarlosarandayuli) said :
#3

But i need still an answer to may problem..... please

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#4

Please copy and paste the following commands in your terminal and post the outputs here.
first...
lsb_release -rd
second...
lspci

This will get the ball rolling...

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Best M. (nbkhope) said :
#5

Hello sir,

These new notebooks are not well supported so we'll have to do some stuff in order to make the things work. Some things may not work at all, like the microphone.

I have a gateway notebook and I'd had the same problem when I installed any Linux distribution. Fortunately, Ubuntu was the only one to detect my wireless card without any problem. The problem I have is / was the Screen resolution, Audio + Microphone, FN Keys, other minor problems.

The ones I've fixed:

* The Screen resolution
* The Audio Output (Microphone doesn't work, tried something but ended up with a very very low microphone input)

To fix the screen:
Add to your /etc/X11/xorg.conf :

Section "Monitor"
Identifier "TVOutput"
Option "Disable" "True"
EndSection

(Same file, add after Section "Device"):
Option "monitor-TV" "TVOutput"

To fix the audio:
You need to install linux-backports-modules-2.6.22-14-generic and use this one when booting.

sudo apt-get install linux-backports-modules-2.6.22-14-generic

Use the command alsamixer and make sure the sound is not MUTED. UNMUTE IT.

---

That worked for me, hope it works your you. I hope the newer versions of Ubuntu (and other distributions / linux kernel) add support these notebooks / computers.

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#6

Make sure to back up your xorg.conf file first... Always a good idea.
To edit the file- copy this in a terminal.

sudo gedit /etc/X11/xorg.conf

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#7

Still a good idea to post the info I requested, more detail is always constructive. Lots of helpful people here...

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Juan Carlos (juancarlosarandayuli) said :
#8

Ok this is for douglas_smith:

juank@Aquarius:~$ lsb_release -rd
Description: Ubuntu hardy (development branch)
Release: 8.04

juank@Aquarius:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Contoller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
02:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Connection (rev 02)
06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E PCI Express Fast Ethernet controller (rev 01)

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#9

Shoot... Need one more tidbit... Can you do a
uname -r
in a terminal please?
This will tell us your kernel...
Thanks.

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Juan Carlos (juancarlosarandayuli) said :
#10

juank@Aquarius:~$ uname -r
2.6.24-12-generic
juank@Aquarius:~$

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#11

Nothing is jumping out as a culprit here, since Daspah has had similar issues, you should follow his recommendations. All you need to do is edit your xorg.conf file. Painless as long as you follow directions.

sudo gedit /etc/X11/xorg.conf

just paste these in at the bottom of the file as Daspah recommended

Section "Monitor"
Identifier "TVOutput"
Option "Disable" "True"
EndSection

Read this one carefully, don't paste it all...(leave out the stuff in quotes)
(Same file, add after Section "Device"):
Option "monitor-TV" "TVOutput"

Then save and restart
Messing with the xorg.conf file is a linux rite of passage =) welcome aboard

If your audio is working, no need to install the backports kernel. You have the -generic, which is what I was hoping to see.

Post back with your results, please.

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#12

CORRECTION!

Read this one carefully, don't paste it all...(leave out the stuff in quotes)
(Same file, add after Section "Device"):
Option "monitor-TV" "TVOutput"

Should have said:
Read this one carefully, don't paste it all...(leave out the stuff in PARENTHESIS)
(Same file, add after Section "Device"):
Option "monitor-TV" "TVOutput"

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Juan Carlos (juancarlosarandayuli) said :
#13

My Audio is Ok, i will try with the Daspah solution.......just a moment

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Juan Carlos (juancarlosarandayuli) said :
#14

Ok..... the solution work perfectly..... my laptop looks nice with Ubuntu..... lot's of thanks friends.....

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Juan Carlos (juancarlosarandayuli) said :
#15

Thanks Daspah, that solved my question.

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douglas_smith (hamsterzombie-deactivatedaccount) said :
#16

Excellent.
Thanks for your input Daspah!