CD-RW drive stopped working on upgrade to 14.04 except after resume from suspend

Asked by Agent24

I had Xubuntu 12.04 running on my machine without issue, and recently formatted and installed a fresh copy of Xubuntu 14.04

The problem is that one of my 3 optical drives (a Cyberdrive CW099D) is now no longer detected on a cold boot, while the other 2 drives are OK.

The drives all work fine in Windows XP and Windows 7, so I do not believe it's a hardware issue.

At boot I noticed:

    [ 1.644857] ata1.00: NODEV after polling detection

    [ 1.881164] scsi 0:0:1:0: CD-ROM LITE-ON COMBO SOHC-5235K LK06 PQ: 0 ANSI: 5
    [ 1.891912] sr 0:0:1:0: [sr0] scsi3-mmc drive: 47x/62x writer cd/rw xa/form2 cdda tray
    [ 1.891915] cdrom: Uniform CD-ROM driver Revision: 3.20
    [ 1.892028] sr 0:0:1:0: Attached scsi CD-ROM sr0
    [ 1.892160] sr 0:0:1:0: Attached scsi generic sg4 type 5

    [ 2.066479] scsi 6:0:1:0: CD-ROM ASUS DRW-1608P3S 1.24 PQ: 0 ANSI: 5
    [ 2.078686] sr 6:0:1:0: [sr1] scsi3-mmc drive: 62x/62x writer dvd-ram cd/rw xa/form2 cdda tray
    [ 2.078792] sr 6:0:1:0: Attached scsi CD-ROM sr1
    [ 2.078851] sr 6:0:1:0: Attached scsi generic sg5 type 5

On resume from suspend (uses S3\STR) I saw:

    [ 9604.102547] ata1.00: ATAPI: CW099D ATAPI CD-R/RW, VER 140M, max UDMA/33
    [ 9604.102549] ata1.00: Drive reports diagnostics failure. This may indicate a drive
    [ 9604.102550] ata1.00: fault or invalid emulation. Contact drive vendor for information.
    [ 9604.134603] ata1.00: configured for UDMA/33

    [ 9607.338655] scsi 0:0:0:0: CD-ROM CyberDrv CW099D CD-R/RW 140M PQ: 0 ANSI: 5
    [ 9607.438586] sr 0:0:0:0: [sr2] scsi3-mmc drive: 52x/52x writer cd/rw xa/form2 cdda tray
    [ 9607.438738] sr 0:0:0:0: Attached scsi CD-ROM sr2
    [ 9607.439173] sr 0:0:0:0: Attached scsi generic sg14 type 5

The CW099D is connected to a JMicron JMB363 SATA/IDE Controller along with the LITE-ON SOHC-5235K.

It seems likely this is a bug, not sure if it's in the JMicron driver or the kernel.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Ronaldo R.Oliveira (morcberry) said :
#1

try open your pc and change the order of cables
cw 099 D -> cd rom combo
try also enter in bios and makes others adjusts
such: master -> slave / slave -> master
save adjusts and reboot pc.
don't worry, it no go damage your pc.

Revision history for this message
Agent24 (tda7000) said :
#2

Thanks for the suggestion but I am fairly certain this is not a hardware issue - the PC has been running in the current configuration for over 5 years without issue, and the drives all worked fine in Xubuntu 12.04 last week before I upgraded, as well as that they still work normally in both installations of Windows.

Can you help with this problem?

Provide an answer of your own, or ask Agent24 for more information if necessary.

To post a message you must log in.