Ubuntu

laptop sound buggy

Asked by Randika Navagamuwa

I have installed ubuntu 16.04 on my Dell XPS 15 9550 laptop recently and I have noticed that laptop sound is buggy. When I use my earphones it works perfectly but when I use the laptop speakers it's very unclear. It's like a loud noise coming from a small speaker.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: dkms 2.2.0.3-2ubuntu11
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Wed May 18 08:21:15 2016
InstallationDate: Installed on 2016-05-13 (4 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: dkms
UpgradeStatus: No upgrade log present (probably fresh install)

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This question was originally filed as bug #1582970.

Revision history for this message
Brian Murray (brian-murray) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Revision history for this message
Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.