Dropped connection, Realtek and Broadcom

Asked by Ted Parks

The wireless connection drops on my HP Stream 11 running Xubuntu 16.04 unless I am very close to an access point.

I am currently using a USB wireless adapter with a Realtek RTL8188EUS chip. But I had what seems the identical issue with Ubuntu 16.04 using the onboard Broadcom BCM43142 card.

I am especially baffled by the similar problem when using two different cards and drivers.

iwconfig:
wlxec086b0c3f21 IEEE 802.11bgn ESSID:"ATT6YXb2IG" Nickname:"<WIFI@REALTEK>"
          Mode:Managed Frequency:2.452 GHz Access Point: DC:7F:A4:99:73:B6
          Bit Rate:65 Mb/s Sensitivity:0/0
          Retry:off RTS thr:off Fragment thr:off
          Encryption key:****-****-****-****-****-****-****-**** Security mode:open
          Power Management:off
          Link Quality=0/100 Signal level=2/100 Noise level=0/100
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

Is this not a driver problem? How can I fix the dropping, which occurs in numerous settings, such as Starbucks and my university office?

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

sudo lshw -C network; lsb_release -a; uname -a

Thanks

Revision history for this message
Ted Parks (th-parks) said :
#2

The output is below. Thanks for your help.

  *-network
       description: Network controller
       product: BCM43142 802.11b/g/n
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=bcma-pci-bridge latency=0
       resources: irq:16 memory:90400000-90407fff
  *-network
       description: Wireless interface
       physical id: 1
       bus info: usb@1:2
       logical name: wlxec086b0c3f21
       serial: ec:08:6b:0c:3f:21
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=r8188eu ip=192.168.1.89 multicast=yes wireless=IEEE 802.11bgn
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04 LTS
Release: 16.04
Codename: xenial
Linux amicitia 4.4.0-22-generic #40-Ubuntu SMP Thu May 12 22:03:46 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.