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Purchased software during install claims internet down, but it isn't

Asked by daniel

I purchased an app (youtube-music-downloader) through the ubuntu software center, when the app attempts to install, it claims that my internet connection is down and to check it, but the internet is fine. I've tried installing it multiple times and I get the same 'error'.
Internet is good, can surf all my favorite places without any problems.....but this app that hasn't finished installing claims I have a problem.
Not how I anticipated my first ubuntu software purchase to go.

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actionparsnip
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Best actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

sudo apt-get udpate; lsb_release -a; uname -a; sudo apt-get clean; sudo apt-get install youtube-music-downloader

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daniel (coloradobryant) said : 		#2

Thank you so much!
I did the commands, and it installed fast!
But here is the output anyways:

sudo apt-get udpate:
W: GPG error: https://private-ppa.launchpad.net trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY E131728677654D99

lsb_release -a:
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty

uname -a:
Linux mobile 3.13.0-85-generic #129-Ubuntu SMP Thu Mar 17 20:50:15 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

sudo apt-get clean:
no errors, only prompt

sudo apt-get install youtube-music-downloader:
completed the install without any problems

Once again, thank you so much!

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actionparsnip (andrew-woodhead666) said : 		#3

You should add the key for the report you have. It will make that warning go a away.