ttf-mscorefonts-installer package in 16.04

Asked by peter b on 2016-04-11

uname -a
4.4.0-18-generic #34-Ubuntu SMP Wed Apr 6 14:01:02 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

synaptic prompts repeatedly for title package update. the message (selfexplanatory) after the operation is carried-out is as follows:

Preconfiguring packages ...
(Reading database ... 305444 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1) ...
Processing triggers for update-notifier-common (3.167) ...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 2s (90.1 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Get:1 http://downloads.sourceforge.net/corefonts/arial32.exe [969 B]
Err:1 http://downloads.sourceforge.net/corefonts/arial32.exe
  Hash Sum mismatch
Fetched 969 B in 0s (2,959 B/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch http://downloads.sourceforge.net/mirrorproblem?failedmirror=iweb.dl.sourceforge.net Hash Sum mismatch

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...

 any changes/update re privileges above mentioned? thank you.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
peter b
Solved:
2016-04-14
Last query:
2016-04-14
Last reply:
2016-04-11

I suggest you report a bug

What is the output of:

file /var/lib/update-notifier/package-data-downloads/partial/andale32.exe

Thanks

peter b (b1pete) said : #3

the file mentioned andale32.exe does not exist. The file present/found is

/var/lib/update-notifier/package-data-downloads/partial/andale32.exe.FAILED

its content is

<html>
                    <head>
                        <meta name='robots' content='noindex'>
                        <title>SourceForge - Download Problem</title>
                    </head>
                    <body style='width:50%;margin:1em auto'>
                        <h1><img src='//a.fsdn.com/con/img/sftheme/logo.png'></h1>
                        <h1 style='margin-top:2em'>Download Problem</h1>
                        <h2>Please <a href='javascript:window.history.back()'>try again</a></h2>
                        <p>
                            There was a problem serving the download, please hit the 'back' button and try again.
                            If that still does not work, try selecting a different mirror -- there is a link in the
                            header of the download page.
                        </p>
                        <p><p>
                    </body>
                </html>

thank you.

peter b (b1pete) said : #4

with today's batch of updates applied

the andale.exe and other fonts ...exe files were created successfully.

problem solved.

I did a clean install of Ubuntu MATE last week, installed Play on Linux (which requires MS fonts), installed everything and then Ubuntu kept asking to run ttf-mscorefonts-installer every hour or so. It never succeeds. It's the same error as the bug report and I tried reinstalling via Synaptics, so how can it be fixed?

peter b (b1pete) said : #6

the problem re-curred after approx 3 days after my last posting.

2 things - In my case is ubuntu 16.04 xenial 64 bit not MATE so I am not familiar with MATE.
secondly - I reinstalled (April25th) the full official release and now is at

uname -a
4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:07:12 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

I did not see any problem of this nature since.

bruce d. (ubetcha) said : #7

I'm still after myriad tries and eforts not able to resolve this; here is the message I get after deleting the installer and reinstalling it:
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.1) ...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 1s (177 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Get:1 http://downloads.sourceforge.net/corefonts/arial32.exe [969 B]
Err:1 http://downloads.sourceforge.net/corefonts/arial32.exe
  Hash Sum mismatch
Fetched 969 B in 0s (1,187 B/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch http://downloads.sourceforge.net/mirrorproblem?failedmirror=pilotfiber.dl.sourceforge.net Hash Sum mismatch

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
and I'm then back to the terminal prompt. My system is fully updated(amd64) so I can't consider this a closed problem.

bruce d. (ubetcha) said : #8

Oh, and I'm using 4.4.0.36 image

peter b (b1pete) said : #9

well, the best I can do is, as other posting fellow member said, - pls report a bug. In my case NO problem of above nature occurred since my last post July17th.

Eveline (andromeda-nevel) said : #10

I'm having the exact same problem as bruce d. on ubuntu 16.04 64-bit with 4.4.0.37 kernel.

HB9DTX (ubuntu-yvesoesch) said : #11

Hi, I have the same error message:

Failure to download extra data files

The following packages requested additional data downloads after package installation, but the data could not be downloaded or could not be processed.

ttf-mscorefonts-installer

The download will be attempted again later, or you can try the download again now. Running this command requires an active Internet connection.

As mentionned is some posts, I tried following manual command:
sudo apt-get --purge --reinstall install ttf-mscorefonts-installer

runs a while, than stops:

ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://heanet.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe 404 Not Found

I don't know what to do next...

bruce d. (ubetcha) said : #12

I had a hdrive crash, ended up with new drive and graphics card and reloaded 16.04 LTS
and now have 4.4.0.53 kernel; have not had ANY prompt to dload the ttf fonts since
---- Eveline <email address hidden> wrote:
> Question #290405 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/290405
>
> Eveline posted a new comment:
> I'm having the exact same problem as bruce d. on ubuntu 16.04 64-bit
> with 4.4.0.37 kernel.
>
> --
> You received this question notification because you are subscribed to
> the question.

--
secundus {{-_-}}
Once you get people to understand that what they consider a fact is really just a belief,then education can take place.
"The effort to understand the universe is one of the very
few things that lifts human life a little above the level of farce,and gives it some of the grace of tragedy."—Steven Weinberg

bruce d. (ubetcha) said : #13

I had a hdrive crash, ended up with new drive and graphics card and reloaded 16.04 LTS
and now have 4.4.0.53 kernel; have not had ANY prompt to dload the ttf fonts since

---- HB9DTX <email address hidden> wrote:
> Question #290405 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/290405
>
> HB9DTX posted a new comment:
> Hi, I have the same error message:
>
> Failure to download extra data files
>
> The following packages requested additional data downloads after package
> installation, but the data could not be downloaded or could not be
> processed.
>
> ttf-mscorefonts-installer
>
> The download will be attempted again later, or you can try the download
> again now. Running this command requires an active Internet connection.
>
>
> As mentionned is some posts, I tried following manual command:
> sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
>
> runs a while, than stops:
>
> ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
> Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
> 404 Not Found
> W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
> E: Failed to fetch https://heanet.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe 404 Not Found
>
> I don't know what to do next...
>
> --
> You received this question notification because you are subscribed to
> the question.

--
secundus {{-_-}}
Once you get people to understand that what they consider a fact is really just a belief,then education can take place.
"The effort to understand the universe is one of the very
few things that lifts human life a little above the level of farce,and gives it some of the grace of tragedy."—Steven Weinberg

Eveline (andromeda-nevel) said : #14

Apparently package mscorefont 3.4 is broken. I seem to have fixed it by following:

A better/easier workaround is to download the 3.6 version of ttf-mscorefonts-installer from Debian. Double clicking and installing that package with gnome's software center (and probably also ubuntu's software center) works perfectly. Or, if you would like to run some code, here you go:

wget http://ftp.de.debian.org/debian/pool/contrib/m/msttcorefonts/ttf-mscorefonts-installer_3.6_all.deb -P ~/Downloads

will download the package to your Downloads folder, and

sudo apt install ~/Downloads/ttf-mscorefonts-installer_3.6_all.deb

as said here: http://askubuntu.com/questions/766491/failure-to-download-extra-data-files-with-ttf-mscorefonts-installer-on-ubuntu

HB9DTX (ubuntu-yvesoesch) said : #15

Hi Eveline, thanks for the hint. I followed your instructions and since several day,s I have not error message anymore. The problem seems to be solved. Have a nice day.

David Oxland (doxland) said : #16

EvelineWorked for me too
Thanks

David Oxland (doxland) said : #17

Eveline;
seemed to work for me too.

Eveline, after going on and on with this issue and trying every "solution" in the book, yours finally worked. Who'd have thought just getting a newer version of the package from somewhere else would solve the whole problem. Thanks!