Ubuntu

Ubuntu cannot detect epson printer

Asked by Rainshoots

Ubuntu cannot detect my Epson K300 usb printer and scanner.

sati@zephyr:~$ tail -f /var/log/syslog
Feb 12 13:57:11 zephyr colord: Automatic metadata add icc-8869ea1a54e673048438b1546e810640 to xrandr-Goldstar Company Ltd-L1750SQ-104486
Feb 12 13:57:11 zephyr colord: Profile added: icc-8869ea1a54e673048438b1546e810640
Feb 12 13:57:22 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.185 path=/MediaEndpoint/HFPAG
Feb 12 13:57:22 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.185 path=/MediaEndpoint/HFPHS
Feb 12 13:57:22 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.185 path=/MediaEndpoint/A2DPSource
Feb 12 13:57:22 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.185 path=/MediaEndpoint/A2DPSink
Feb 12 13:57:30 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.221 path=/MediaEndpoint/HFPAG
Feb 12 13:57:30 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.221 path=/MediaEndpoint/HFPHS
Feb 12 13:57:30 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.221 path=/MediaEndpoint/A2DPSource
Feb 12 13:57:30 zephyr bluetoothd[790]: Endpoint unregistered: sender=:1.221 path=/MediaEndpoint/A2DPSink
Feb 12 13:58:50 zephyr kernel: [ 3442.642884] usb 1-1.1: USB disconnect, device number 16
Feb 12 13:58:50 zephyr kernel: [ 3442.643336] usblp1: removed
Feb 12 13:58:50 zephyr udev-configure-printer: remove /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1
Feb 12 13:58:50 zephyr colord: device removed: sysfs-EPSON-EPSON_K300_Series
Feb 12 13:58:59 zephyr kernel: [ 3451.295207] usb 1-1.1: new high-speed USB device number 17 using xhci_hcd
Feb 12 13:58:59 zephyr kernel: [ 3451.318392] usb 1-1.1: New USB device found, idVendor=04b8, idProduct=0872
Feb 12 13:58:59 zephyr kernel: [ 3451.318403] usb 1-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 12 13:58:59 zephyr kernel: [ 3451.318409] usb 1-1.1: Product: EPSON K300 Series
Feb 12 13:58:59 zephyr kernel: [ 3451.318414] usb 1-1.1: Manufacturer: EPSON
Feb 12 13:58:59 zephyr kernel: [ 3451.318420] usb 1-1.1: SerialNumber: 4E434A593030313213
Feb 12 13:58:59 zephyr kernel: [ 3451.326395] usblp 1-1.1:1.1: usblp1: USB Bidirectional printer dev 17 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0872
Feb 12 13:58:59 zephyr colord: Device added: sysfs-EPSON-EPSON_K300_Series
Feb 12 13:58:59 zephyr udev-configure-printer: add /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1/1-1.1:1.1
Feb 12 13:58:59 zephyr udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1/1-1.1:1.1
Feb 12 13:58:59 zephyr udev-configure-printer: MFG:EPSON MDL:K300 SERN:- serial:-
Feb 12 13:59:00 zephyr udev-configure-printer: IPP request 16395 failed (1280)
Feb 12 13:59:41 zephyr kernel: [ 3493.875886] usb 1-1.1: USB disconnect, device number 17
Feb 12 13:59:41 zephyr kernel: [ 3493.876482] usblp1: removed
Feb 12 13:59:41 zephyr udev-configure-printer: remove /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1
Feb 12 13:59:41 zephyr colord: device removed: sysfs-EPSON-EPSON_K300_Series
Feb 12 13:59:44 zephyr kernel: [ 3497.148994] usb 1-1.3: new high-speed USB device number 18 using xhci_hcd
Feb 12 13:59:45 zephyr kernel: [ 3497.172256] usb 1-1.3: New USB device found, idVendor=04b8, idProduct=0872
Feb 12 13:59:45 zephyr kernel: [ 3497.172263] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 12 13:59:45 zephyr kernel: [ 3497.172266] usb 1-1.3: Product: EPSON K300 Series
Feb 12 13:59:45 zephyr kernel: [ 3497.172269] usb 1-1.3: Manufacturer: EPSON
Feb 12 13:59:45 zephyr kernel: [ 3497.172272] usb 1-1.3: SerialNumber: 4E434A593030313213
Feb 12 13:59:45 zephyr kernel: [ 3497.180803] usblp 1-1.3:1.1: usblp1: USB Bidirectional printer dev 18 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0872
Feb 12 13:59:45 zephyr colord: Device added: sysfs-EPSON-EPSON_K300_Series
Feb 12 13:59:45 zephyr udev-configure-printer: add /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.3/1-1.3:1.1
Feb 12 13:59:45 zephyr udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.3/1-1.3:1.1
Feb 12 13:59:45 zephyr udev-configure-printer: MFG:EPSON MDL:K300 SERN:- serial:-
Feb 12 13:59:46 zephyr udev-configure-printer: IPP request 16395 failed (1280)
^C

sati@zephyr:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 0781:5567 SanDisk Corp. Cruzer Blade
Bus 001 Device 008: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 010: ID 04ca:3006 Lite-On Technology Corp.
Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 004: ID 0c45:760b Microdia
Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems) NetScroll+ Mini Traveler / Genius NetScroll 120
Bus 001 Device 018: ID 04b8:0872 Seiko Epson Corp. K300 Series
Bus 001 Device 015: ID 05e3:0512 Genesys Logic, Inc.
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

sati@zephyr:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 2月 12 13:01 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 2月 12 13:01 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 2 2月 12 13:01 /dev/bus/usb/001/003
crw-rw-r-- 1 root root 189, 3 2月 12 13:01 /dev/bus/usb/001/004
crw-rw-r-- 1 root root 189, 4 2月 12 13:01 /dev/bus/usb/001/005
crw-rw-r-- 1 root root 189, 7 2月 12 13:01 /dev/bus/usb/001/008
crw-rw-r-- 1 root root 189, 8 2月 12 13:01 /dev/bus/usb/001/009
crw-rw-r-- 1 root root 189, 9 2月 12 13:01 /dev/bus/usb/001/010
crw-rw-r-- 1 root root 189, 14 2月 12 13:55 /dev/bus/usb/001/015
crw-rw-r--+ 1 root lp 189, 17 2月 12 13:59 /dev/bus/usb/001/018
crw-rw-r-- 1 root root 189, 128 2月 12 13:01 /dev/bus/usb/002/001
crw-rw---- 1 root lp 180, 1 2月 12 13:59 /dev/usb/lp1

sati@zephyr:~$ sudo usb_printerid /dev/usb/lp1
GET_DEVICE_ID string:
MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;MDL:K300;CLS:PRINTER;DES:EPSON K300;CID:EpsonRGB;FID:FXN,DPA,WFN,ETA,AFA,DAA;

sati@zephyr:~$ lpinfo -v
lpinfo: cups-deviced failed to execute.

Question information

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Solved by:
Manfred Hampl
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

The OS is called Ubuntu, not Unbuntu.

What is the output of:

lsb_release -a; uname -a; lsusb

Thanks

Revision history for this message
Rainshoots (astyh83) said : 		#2

Apologies for the typo.

sati@zephyr:~$ lsb_release -a
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:cxx-4.1-amd64:cxx-4.1-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:desktop-4.1-amd64:desktop-4.1-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:graphics-4.1-amd64:graphics-4.1-noarch:languages-3.2-amd64:languages-3.2-noarch:languages-4.0-amd64:languages-4.0-noarch:languages-4.1-amd64:languages-4.1-noarch:multimedia-3.2-amd64:multimedia-3.2-noarch:multimedia-4.0-amd64:multimedia-4.0-noarch:multimedia-4.1-amd64:multimedia-4.1-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:printing-4.1-amd64:printing-4.1-noarch:qt4-3.1-amd64:qt4-3.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty

sati@zephyr:~$ uname -a
Linux zephyr 3.13.0-30-generic #55-Ubuntu SMP Fri Jul 4 21:40:53 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

sati@zephyr:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 0781:5567 SanDisk Corp. Cruzer Blade
Bus 001 Device 008: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 010: ID 04ca:3006 Lite-On Technology Corp.
Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 004: ID 0c45:760b Microdia
Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems) NetScroll+ Mini Traveler / Genius NetScroll 120
Bus 001 Device 011: ID 04b8:0872 Seiko Epson Corp. K300 Series
Bus 001 Device 006: ID 05e3:0512 Genesys Logic, Inc.
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

----------------------

The printer is located at:

Bus 001 Device 011: ID 04b8:0872 Seiko Epson Corp. K300 Series

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

What is the output of the diagnostic commands

dpkg -l | grep epson
dpkg -l | grep cups
sudo dpkg --audit

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

There you go, it's detected:

Bus 001 Device 011: ID 04b8:0872 Seiko Epson Corp. K300 Series

Revision history for this message
Rainshoots (astyh83) said : 		#5

Hang on...

How come the printer is not shown on "System Settings --> Printers" and cannot be added?

Revision history for this message
Rainshoots (astyh83) said : 		#6

sati@zephyr:~$ dpkg -l | grep epson
ii epson-inkjet-printer-201104w 1.0.0-1lsb3.2 amd64 EPSON K300 Series - Epson Inkjet Printer Driver
ii epson-inkjet-printer-escpr 1.4.0-1lsb3.2 amd64 Epson Inkjet Printer Driver (ESC/P-R) for Linux

sati@zephyr:~$ dpkg -l | grep cups
rc cups 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
ii cups-browsed 1.0.52-0ubuntu1.2 amd64 OpenPrinting CUPS Filters - cups-browsed
ii cups-bsd 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - BSD commands
ii cups-client 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 1.7.2-0ubuntu1 all Common UNIX Printing System(tm) - common files
ii cups-core-drivers 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - PPD-less printing
ii cups-daemon 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - daemon
ii cups-filters 1.0.52-0ubuntu1.2 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 1.0.52-0ubuntu1.2 amd64 OpenPrinting CUPS Filters - PPD-less printing
ii cups-pk-helper 0.2.5-0ubuntu1 amd64 PolicyKit helper to configure cups with fine-grained privileges
ii cups-ppdc 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities
ii cups-server-common 1.7.2-0ubuntu1 all Common UNIX Printing System(tm) - server common files
ii libcups2:amd64 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - Core library
ii libcups2:i386 1.7.2-0ubuntu1 i386 Common UNIX Printing System(tm) - Core library
ii libcupscgi1:amd64 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - CGI library
rc libcupscgi1:i386 1.7.2-0ubuntu1 i386 Common UNIX Printing System(tm) - CGI library
ii libcupsfilters1:amd64 1.0.52-0ubuntu1.2 amd64 OpenPrinting CUPS Filters - Shared library
rc libcupsfilters1:i386 1.0.52-0ubuntu1.1 i386 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:amd64 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - Raster image library
rc libcupsimage2:i386 1.7.2-0ubuntu1 i386 Common UNIX Printing System(tm) - Raster image library
ii libcupsmime1:amd64 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - MIME library
rc libcupsmime1:i386 1.7.2-0ubuntu1 i386 Common UNIX Printing System(tm) - MIME library
ii libcupsppdc1:amd64 1.7.2-0ubuntu1 amd64 Common UNIX Printing System(tm) - PPD manipulation library
rc libcupsppdc1:i386 1.7.2-0ubuntu1 i386 Common UNIX Printing System(tm) - PPD manipulation library
ii python-cups 1.9.66-0ubuntu2 amd64 Python bindings for CUPS
ii python-cupshelpers 1.4.3+20140219-0ubuntu2.1 all Python modules for printer configuration with CUPS

sati@zephyr:~$ sudo dpkg --audit
[sudo] password for sati:
sati@zephyr:~$

Revision history for this message
Best Manfred Hampl (m-hampl) said : 		#7

It seems that for whatever reason the cups package is no more installed. Try installing it again.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#8

Manfred is right.

Your Terminal output also shows the following error:

Feb 12 13:59:46 zephyr udev-configure-printer: IPP request 16395 failed (1280)

Googling for "IPP request failed" indicates that this is generated by libgnomeprint polling CUPS when no printer is available.

In this case, the CUPS daemon is not active (because the cups package is not installed (anymore))

Source: https://trac.osgeo.org/grass/ticket/365

Revision history for this message
Rainshoots (astyh83) said : 		#9

Thanks! Reinstalling CUPS works.

Revision history for this message
Rainshoots (astyh83) said : 		#10

Thanks Manfred Hampl, that solved my question.