Ubuntu

firefox download disabled on first try after start

Asked by Renardo

When I try to open a Word document from a web page in Firefox the "open or store" dialog box shows a disabled OK button. When I click on "store" and back to "open with" the button is enabled.
On a second try (meaning I click on "cancel" and download the document again) the OK button is still disabled but becomes active after about a second.
What can I do to avoid this behaviour? Thanks for any hints.

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

apt-cache policy firefox; lsb_release -a; uname -a

Thanks

Revision history for this message
Renardo (renardo) said : 		#2

apt-cache policy firefox:
firefox:
  Instalita: 44.0+build3-0ubuntu0.15.10.1
  Kandidato: 44.0.1+build2-0ubuntu0.15.10.1
  Versionstabelle:
     44.0.1+build2-0ubuntu0.15.10.1 0
        500 http://de.archive.ubuntu.com/ubuntu/ wily-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ wily-security/main amd64 Packages
 *** 44.0+build3-0ubuntu0.15.10.1 0
        100 /var/lib/dpkg/status
     41.0.2+build2-0ubuntu1 0
        500 http://de.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages

lsb_release -a:
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:cxx-4.1-amd64:cxx-4.1-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:desktop-4.1-amd64:desktop-4.1-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:graphics-4.1-amd64:graphics-4.1-noarch:languages-3.2-amd64:languages-3.2-noarch:languages-4.0-amd64:languages-4.0-noarch:languages-4.1-amd64:languages-4.1-noarch:multimedia-3.2-amd64:multimedia-3.2-noarch:multimedia-4.0-amd64:multimedia-4.0-noarch:multimedia-4.1-amd64:multimedia-4.1-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:printing-4.1-amd64:printing-4.1-noarch:qt4-3.1-amd64:qt4-3.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily

uname -a:
Linux xxxxxxxx 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.