Ubuntu 14.04.3 won't install HP LJ2100M printer

Asked by Mike

Symptoms:
 1. hp LaserJet 2100M printer won't print under Ubuntu 14.04.3.
        (It still works under Ubuntu 12.04 installed on a laptop
         suggesting that the printer hardware is probably OK.)
 2. Printer setup (SystemSettings; Printers; PrinterProperties)
        can't or won't find the LJ2100M. Attempts to force the
        issue by declaring a Device URI
               "USB://HP/LaserJet%202100%20Series"
        (as used on the 12.04 platform) are rejected and the system
        returns the error message:
                "Cups server error, client error not possible".
        The system then autocratically replaces the Device URI by:
                "file:///dev/nul"
        Needless to say, "Printers" won't print a test page.

Hardware: Desktop PC with Asus A88 XM-A motherboard;

   hp LJ 2100M is a dual personality PostScript printer about
          17 years old. Connection to system unit via USB-PrinterPort
          adapter cable which has worked well for the past 10 years.

Software: Ubuntu 14.04.3 (AMD 64-bit desktop) newly installed
          (yesterday) over a previous unsuccesful installation from
   day before. (It all worked well until I tried to install
           Skype.)

   Printer driver (which worked in the past) is
             HP LaserJet 2100M Foomatic/jet4.

Things done:
     (a) Attempts to force a Device URI to USB: etc (see above)
   don't work.
     (b) Printer setup Firefox via about/config
     "print.postscript.papersize=A4"
            "print.print_color=false"
            "print.print_paper_size=0" (as I found it)
     (c) Printer setup ThunderBird via Edit; prefs; Advanced;
            Config Editor. as for (b) above
     (d) LibreOffice printer setup as root:
           Hand modify file psprint.conf
           gksudo gedit /etc/libreoffice/psprint.conf
           with edits:
               pslevel=2
               colordepth=8
               ColorDevice depth=-1 ( for grey-scale)
           deleting the initial semicolon on the line , which I assume
           indicates a comment. (Please correct me if I'm wrong)
         Check via sudo /etc/libreoffice/program/spadmin.

Thanks in advance for any useful help you can give.

Mike

Question information

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Solved by:
actionparsnip
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Do you have the latest HPLIP?

Revision history for this message
Mike (maperry) said :
#2

Thanks for your quick reply.

 > Do you have the latest HPLIP?
I don't know. How do I check the version.
Can't find anything in /usr/share/hplip
Could it be the version that was on the
DVD ISO file (whatever that is) ?

Meanwhile:
The printer weather here is brightening.
I made one last forlorn attempt to install
the hp LJ2100M and, to my utter surprise
it succeeded. Maybe I've got a hardware
problem after all, like an intermittent
connection.

Could we provisionally regard this case as
answered?

Again thanks.
Mike
--

On 31-01-16 11:37, actionparsnip wrote:
> Your question #284215 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/284215
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Do you have the latest HPLIP?
>
>

Revision history for this message
Best actionparsnip (andrew-woodhead666) said :
#3

cd $HOME

wget http://prdownloads.sourceforge.net/hplip/hplip-3.15.11.run

chmod +x ./hplip-3.15.11.run

./hplip-3.15.11.run

Revision history for this message
Mike (maperry) said :
#4

Thanks for your help. The printer is working
and if it was a cabling problem or similar that
caused the trouble in the first place I will wait
until it re-occurs so I can check it out.
The problem is solved for now and the matter
can be closed.

P.S.
But you misunderstood my previous e-mail
which, on reflection, wasn't very clear.
When I said "I could find nothing" I meant
information telling me what version of hplip
is installed. The directory /usr/share/hplip
was certainly populated.

A terminal command "man hplip" gave me no
information as to how I might proceed to find
the version number. And I could not find a
"readme" file or such like in .../hplip

I presume that 3.15.11 is the latest version.

Again thanks for your help and consideration.

Mike.
--