Hardy Heron Beta upgrade no sound card detected

Asked by dieterv

Hi, i just upgraded from Gutsy to Hardy Beta. Everything worked just fine, except now i'm not getting any sound.
lspci -v shows my sound hardware:
00:05.0 Multimedia audio controller: C-Media Electronics Inc CM8738 (rev 10)
 Subsystem: ASUSTeK Computer Inc. CMI8738 6ch-MX
 Flags: bus master, stepping, medium devsel, latency 32, IRQ 10
 I/O ports at a800 [size=256]
 Capabilities: <access denied>

aplay -l shows no detected sound cards however.

The volume manager complains it couldn't find any devices to control.

I apologize if i'm missing something simple that i should've configured, particularly w.r.t pulse-audio.

Any help would be appreciated.

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Brett Alton (brett-alton-deactivatedaccount) said :
#1

I have the exact same problem with Hardy Beta...

05:03.0 Multimedia audio controller: Creative Labs SB Audigy (rev 04)
 Subsystem: Creative Labs Unknown device 2006
 Flags: bus master, medium devsel, latency 64, IRQ 5
 I/O ports at dcc0 [size=64]
 Capabilities: <access denied>

05:03.1 Input device controller: Creative Labs SB Audigy Game Port (rev 04)
 Subsystem: Creative Labs SB Audigy MIDI/Game Port
 Flags: bus master, medium devsel, latency 64
 I/O ports at dcb8 [size=8]
 Capabilities: <access denied>

05:03.2 FireWire (IEEE 1394): Creative Labs SB Audigy FireWire Port (rev 04) (prog-if 10 [OHCI])
 Subsystem: Creative Labs SB Audigy FireWire Port
 Flags: bus master, medium devsel, latency 64, IRQ 16
 Memory at ecdf7000 (32-bit, non-prefetchable) [size=2K]
 Memory at ecdf8000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>

What can I do? Any preferences I should erase?

Revision history for this message
Brett Alton (brett-alton-deactivatedaccount) said :
#2

I have the exact same problem with Hardy Beta...

05:03.0 Multimedia audio controller: Creative Labs SB Audigy (rev 04)
 Subsystem: Creative Labs Unknown device 2006
 Flags: bus master, medium devsel, latency 64, IRQ 5
 I/O ports at dcc0 [size=64]
 Capabilities: <access denied>

05:03.1 Input device controller: Creative Labs SB Audigy Game Port (rev 04)
 Subsystem: Creative Labs SB Audigy MIDI/Game Port
 Flags: bus master, medium devsel, latency 64
 I/O ports at dcb8 [size=8]
 Capabilities: <access denied>

05:03.2 FireWire (IEEE 1394): Creative Labs SB Audigy FireWire Port (rev 04) (prog-if 10 [OHCI])
 Subsystem: Creative Labs SB Audigy FireWire Port
 Flags: bus master, medium devsel, latency 64, IRQ 16
 Memory at ecdf7000 (32-bit, non-prefetchable) [size=2K]
 Memory at ecdf8000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>

What can I do? Any preferences I should erase?

Revision history for this message
Hanusz leszek (leszek-skynet) said :
#3

which kernel are you using ?
What is the output of "uname -a"

And do you have an nvidia video card ?

If you are using 2.6.24-12-386 and have an nvidia card then you should try with the 2.6.24-12-generic kernel

possible cause: https://bugs.launchpad.net/ubuntu/+source/linux-restricted-modules-2.6.24/+bug/188287/

Revision history for this message
dieterv (dieterv77) said :
#4

Hanusz, you're are correct that i'm using 2.6.24-12-386, uname -a output:
Linux detox 2.6.24-12-386 #1 Wed Mar 12 22:30:29 UTC 2008 i686 GNU/Linux

and the video card is nvidia:
01:00.0 VGA compatible controller: nVidia Corporation NV5M64 [RIVA TNT2 Model 64/Model 64 Pro] (rev 15) (prog-if 00 [VGA controller])
        Flags: bus master, 66MHz, medium devsel, latency 248, IRQ 18
        Memory at f3000000 (32-bit, non-prefetchable) [size=16M]
        Memory at fc000000 (32-bit, prefetchable) [size=32M]
        [virtual] Expansion ROM at fbff0000 [disabled] [size=64K]
        Capabilities: <access denied>

However, so far when i've tried to boot using the generic kernel, it hangs. Someone else reported this issue
in the bug you mentioned, and their suggested work-around fixed that hang.

and now that i can boot to the generic kernel, sound works great!

thanks very much

Revision history for this message
Chin (chin-wong) said :
#5

I'm not sure this is really solved, because it does not help users who don't know how to boot using the generic kernel or those who don't want to mess with the boot sequence. What is offered here is a work-around rather than a real solution. A real solution would have the sound work right out of the box, regardless of what hardware you are using.

Revision history for this message
Hanusz leszek (leszek-skynet) said :
#6

Chin, you're right the sound should work out the box.

You have to make the distinction between the question and the actual bug.
The question is solved.
The bug is not solved.

Revision history for this message
Ben Carlin (ben-5carlins) said :
#7

I have exactly the same problem with my creative audigy card and so have reverted to the on-board sound card until the problem gets fixed!! :( I am also using nvidia video card.. Hopefully this update will come through to the Update-Manager soon!

Revision history for this message
geoltaz (antoine-michel16) said :
#8

Hi, I also have the very same issue with the generic version

Linux phenix 2.6.24-16-generic #1 SMP Thu Apr 10 13:23:42 UTC 2008 i686 GNU/Linux

Graphic card is NVidia, though glx-new driver is disabled.

01:00.0 VGA compatible controller: nVidia Corporation G71 [GeForce 7900 GS] (rev a1) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Unknown device 8223
 Flags: bus master, fast devsel, latency 0, IRQ 11
 Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
 Memory at e0000000 (64-bit, prefetchable) [size=256M]
 Memory at fc000000 (64-bit, non-prefetchable) [size=16M]
 I/O ports at ec00 [size=128]
 Expansion ROM at fe9e0000 [disabled] [size=128K]
 Capabilities: <access denied>

Any Idea ?
Thanks

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#9

Please be sure all needed kernel modules are installed to make this check and install them:
Please open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

Always useful is the online Ubuntu doc https://help.ubuntu.com/8.04/

Hope this helps

Revision history for this message
geoltaz (antoine-michel16) said :
#10

Thanks but the system is up to date.

 I tried as well to use the nvidia-glx-new driver but the issue remains.

When I boot I can choose between
Linux phenix 2.6.24-16-generic
Linux phenix 2.6.24-14-generic

Trouble remains.

That is a pity because the version upgrade worked amazingly good on another pc.