Mobile Broadband does not work after upgrade to Ubuntu 15.10

Asked by srikumar

Mobile Broadband which worked with Ubuntu 15.04 does not work after upgrading to Ubuntu 15.10.

The display on the Network Connection drop down list is :-

Ethernet Network (grey)
Auto Ethernet (normal) - a ADSL wired connection is also used
Disconnect (normal)
Mobile Broadband (grey)
not enabled (grey)
VPN Connections > (normal)
Enable Networking (ticked)
Enable Mobile Broadband (ticked)
Connection Information (normal)
Edit Connections... (normal)

Have edited the mobile broadband settings and also deleted it and installed it again but it still does not work.
How to get over this? Any suggestions?
Thank you
Srikumar

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

lsb_release -a; uname -a; lsusb

Thanks

Revision history for this message
srikumar (ssrikumar) said :
#2

ssrikumar@ssrikumar-OEM:~$ lsb_release -a; uname -a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily
Linux ssrikumar-OEM 4.2.0-19-generic #23-Ubuntu SMP Wed Nov 11 11:39:30 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
Bus 001 Device 003: ID 0ac8:3420 Z-Star Microelectronics Corp. Venus USB2.0 Camera
Bus 001 Device 002: ID 0718:0246 Imation Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E230/E270/E870 HSDPA/HSUPA Modem
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ssrikumar@ssrikumar-OEM:~$

The Huawei Modem is the one that is used for Mobile Broadband.
Thank you
Srikumar

Revision history for this message
Manfred Hampl (m-hampl) said :
#3

Unplug the broadband stick, wait half a minute, re-plug it, wait half a minute again and then provide the output of the command

dmesg | tail -n 30

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4
Revision history for this message
srikumar (ssrikumar) said :
#5

ssrikumar@ssrikumar-OEM:~$ dmesg | tail -n 30
[ 3262.347514] option1 ttyUSB1: usb_wwan_indat_callback: resubmit read urb failed. (-19)
[ 3262.347744] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
[ 3262.347787] option 3-1:1.0: device disconnected
[ 3262.355134] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
[ 3262.355176] option 3-1:1.1: device disconnected
[ 3298.608032] usb 3-1: new full-speed USB device number 4 using uhci_hcd
[ 3298.771041] usb 3-1: New USB device found, idVendor=12d1, idProduct=1003
[ 3298.771049] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3298.771054] usb 3-1: Product: HUAWEI Mobile
[ 3298.771059] usb 3-1: Manufacturer: HUAWEI Technologies
[ 3298.774236] usb-storage 3-1:1.0: USB Mass Storage device detected
[ 3298.776809] scsi host9: usb-storage 3-1:1.0
[ 3298.800125] usb 3-1: USB disconnect, device number 4
[ 3299.604036] usb 3-1: new full-speed USB device number 5 using uhci_hcd
[ 3299.768044] usb 3-1: New USB device found, idVendor=12d1, idProduct=1003
[ 3299.768052] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3299.768057] usb 3-1: Product: HUAWEI Mobile
[ 3299.768062] usb 3-1: Manufacturer: HUAWEI Technologies
[ 3299.773151] usb-storage 3-1:1.0: USB Mass Storage device detected
[ 3299.776386] option 3-1:1.0: GSM modem (1-port) converter detected
[ 3299.776771] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
[ 3299.779123] usb-storage 3-1:1.1: USB Mass Storage device detected
[ 3299.779340] option 3-1:1.1: GSM modem (1-port) converter detected
[ 3299.779571] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
[ 3299.779747] usb-storage 3-1:1.2: USB Mass Storage device detected
[ 3299.781087] scsi host12: usb-storage 3-1:1.2
[ 3300.785052] scsi 12:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2
[ 3300.799042] sr 12:0:0:0: [sr2] scsi-1 drive
[ 3300.799406] sr 12:0:0:0: Attached scsi CD-ROM sr2
[ 3300.799602] sr 12:0:0:0: Attached scsi generic sg5 type 5
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#6

...
[ 3299.776771] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
[ 3299.779571] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
...

The device should be functional.

Try the item "Edit Connections" on the Network Connection drop down list to add a mobile connection definition

Revision history for this message
srikumar (ssrikumar) said :
#7

have deleted the existing Mobile Broadband connection and
added a new connection using "Edit Connections"

the network connection drop down list Display is the same as earlier
Mobile Broadband (grey)
not enabled (grey)
Enable Networking (ticked)
Enable Mobile Broadband (ticked)

How to proceed?

What is this?
[ 3300.785052] scsi 12:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2
I do not have such a CD-ROM
Huawei is only the Modem
Is this causing a problem?

Revision history for this message
Manfred Hampl (m-hampl) said :
#8

The Huawei sticks have built-in storage with software for windows, and this presents itself to Ubuntu as CD-Rom. This is normal.

What is the output of the commands

ls -l /dev/ttyU*
groups

Revision history for this message
srikumar (ssrikumar) said :
#9

Thank you for your response.

ssrikumar@ssrikumar-OEM:~$ ls -l /dev/ttyU*
crw-rw---- 1 root dialout 188, 0 Dec 6 11:13 /dev/ttyUSB0
crw-rw---- 1 root dialout 188, 1 Dec 6 11:12 /dev/ttyUSB1
ssrikumar@ssrikumar-OEM:~$ groups
ssrikumar adm cdrom sudo dip plugdev lpadmin sambashare
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#10

sudo usermod -a -G dialogue ssrikumar

Log off and log on again, should be OK.

Revision history for this message
srikumar (ssrikumar) said :
#11

Thank you for your response.

ssrikumar@ssrikumar-OEM:~$ sudo usermod -a -G dialogue ssrikumar
[sudo] password for ssrikumar:
usermod: group 'dialogue' does not exist
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
srikumar (ssrikumar) said :
#12

the mobile broadband still does not work.

tried to edit the Mobile Broadband connection
and the following message popped up:-

Error initializing editor
settings/nm-settings-connection.c.955 - Connection didn't have requested setting 'ppp'.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#13

Sorry:

sudo usermod -a -G dialout ssrikumar

Autocorrect got me.

Log off and log in to Ubuntu. Should be ok

Revision history for this message
srikumar (ssrikumar) said :
#14

Thank you for your response.
Followed your instructions and the light on the Mobile Modem lights up.
System Settings > Network also indicates that the Mobile broadband is connected.
but it will not connect onto the internet.

On re-booting an error message occurred.
Unfortunately could not copy the error message.
Took a screen-shot and am appending below a relevant line:-
Executable Path
  /usr/bin/nm-applet
Package
  network-manager-gnome 0.9.10.1-ubuntu
Problem Type
  Crash
Title
  nm-applet crashed with SIGABRT in g_assertion_message()
ApportVersion
  2.19.1-0ubuntuS
Archtecture
  i386
CRDA
CoreDump
CurrentDesktop
  Unity

etc, etc ........
can send you more of the message if required.
hope this helps.

Revision history for this message
srikumar (ssrikumar) said :
#15

I am not quite sure what's going on but
the Mobile Broadband is now working!!!

Great!!
Thank you.
will close the question and hope that it continues to work.

Revision history for this message
srikumar (ssrikumar) said :
#16

Just re-booted again and Mobile Broadband does not work again.
The light on the dongle is on.
Network Manager indicates that Mobile Broadband is connected and shows the IP & DNS addresses.
But will not connect to the internet.

Revision history for this message
Manfred Hampl (m-hampl) said :
#17

Can you try pinging servers like 8.8.8.8, does this work?

What if you use the network connection drop box to disable the network and the re-enable the network? Does this help?

Revision history for this message
srikumar (ssrikumar) said :
#18

Thank you for your response.

pinging server 8.8.8.8 - does not work
disabling and enabling the mobile network connection - still does not work.

The light on the Mobile Dongle is on and
System Settings > Network - indicates that the Mobile broadband is connected
and also shows the IP Address and the DNS number.

The funny thing is that it always worked with all the other operating system upgrades until the upgrade was made to Ubuntu 15.10.

Revision history for this message
Manfred Hampl (m-hampl) said :
#19

"...shows the IP Address and the DNS number..."
What IP address and DNS do you see?

Revision history for this message
srikumar (ssrikumar) said :
#20

Thank you for your response.
The entire display is as follows:-

Mobilebroadband
Connected

Network: Dialog GSM Postpaid

IP Address: 10.217.94.13
DNS: 202.69.205.1 202.69.205.2

Revision history for this message
Manfred Hampl (m-hampl) said :
#21

Can you ping 202.69.205.1 and 202.69.205.2?
Are you sure that the information in the network settings (like number, username, password, APN and PIN) is correct?

Revision history for this message
srikumar (ssrikumar) said :
#22

Thank you for your response.

tried pinging 202.69.205.1 and also 202.69.205.2 - both sites do not connect.

tried > Edit Connections > Mobile Broadband
the following error message appeared in a pop up window :-

Error initializing editor
settings/nm-settings-connection.c.955 - Connection didn't have requested setting 'ppp'.

tried the Mobile Dongle on a friend's Computer which uses Ubuntu 15.04 and it works without any problem. The connection settings on my friend's computer were checked and they are the same as on my computer.

Revision history for this message
Manfred Hampl (m-hampl) said :
#23

What is the output of

apt-cache policy network-manager

Can you try deleting the configuration for the mobile broadband from the network settings window, and re-create it?

Revision history for this message
srikumar (ssrikumar) said :
#24

Thank you for your response.

I have deleted the configuration and re-created it several times; I did it again now. The mobile broadband does not connect to the internet.

The output is as follows:-
ssrikumar@ssrikumar-OEM:~$ apt-cache policy network-manager
network-manager:
  Installed: 1.0.4-0ubuntu5.1
  Candidate: 1.0.4-0ubuntu5.1
  Version table:
 *** 1.0.4-0ubuntu5.1 0
        500 http://lk.archive.ubuntu.com/ubuntu/ wily-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1.0.4-0ubuntu5 0
        500 http://lk.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#25

Do you (after re-creating the configuration) still get the "Connection didn't have requested setting 'ppp'." error?

What is the output of

ls -l ~/.gconf/system/networking
ls -l /etc/NetworkManager/system-connections/

Revision history for this message
srikumar (ssrikumar) said :
#26

Thank you for your response.

This does not always happen. Only sometimes - I cannot quite figure out when exactly this happens.
I tried it out just now and it did not happen. It shows the Dialog GSM Postpaid as connected.

The output is as follows:-
ssrikumar@ssrikumar-OEM:~$ ls -l ~/.gconf/system/networking
ls: cannot access /home/ssrikumar/.gconf/system/networking: No such file or directory
ssrikumar@ssrikumar-OEM:~$ ls -l /etc/NetworkManager/system-connections/
total 8
-rw------- 1 root root 288 Dec 7 19:56 Auto Ethernet
-rw------- 1 root root 233 Dec 10 20:10 Dialog GSM Postpaid
ssrikumar@ssrikumar-OEM:~$

The Auto Ethernet is the wired telephone line with ADSL modem connection through which I am communicating.

Revision history for this message
Manfred Hampl (m-hampl) said :
#27

What is the output of

cat /etc/NetworkManager/system-connections/Dialog\ GSM\ Postpaid

(In case that there is secret information contained like passwords or PIN values, please change them into X or * or something like that.)

Revision history for this message
srikumar (ssrikumar) said :
#28

Thank you for your response.

The output is as follows:-
ssrikumar@ssrikumar-OEM:~$ cat /etc/NetworkManager/system-connections/Dialog\ GSM\ Postpaid
cat: /etc/NetworkManager/system-connections/Dialog GSM Postpaid: No such file or directory
ssrikumar@ssrikumar-OEM:~$

There are no passwords or PIN values.

Revision history for this message
Manfred Hampl (m-hampl) said :
#29

"No such file or direcrory" is strange.

Try again: open a terminal and type

cat /etc/NetworkM<TAB>/system-c<TAB>/Dialo<TAB>

(Hitting the TAB key to complete the file name where you see <TAB> above)

Revision history for this message
srikumar (ssrikumar) said :
#30

Thank you for your response.
Did exactly as instructed:-

ssrikumar@ssrikumar-OEM:~$ cat /etc/NetworkManager/system-connections/Dialog\ GSM\ Postpaid\ 1
cat: /etc/NetworkManager/system-connections/Dialog GSM Postpaid 1: Permission denied
ssrikumar@ssrikumar-OEM:~$

Also when trying to edit the Dialog GSM network connection the following error message appears:-
Error intializing editor
settings/nm-settings-connection.c.955 - Connection didn't have requested setting 'ppp'.
This was also pointed out on an earlier occasion.

Revision history for this message
srikumar (ssrikumar) said :
#31

Deleted the Dialog GSM connection and set it up as a new connection:-
The error message does not come and editing the connection is possible.

tried the terminal command again, and the result is as follows:-

ssrikumar@ssrikumar-OEM:~$ cat /etc/NetworkManager/system-connections/Dialog\ GSM\ Postpaid
cat: /etc/NetworkManager/system-connections/Dialog GSM Postpaid: Permission denied
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#32

The 'ppp' issue is the reason that I want to see the contents of the config file.
I overlooked that the protections settings restrict even read access to that file.

So please do

sudo cat /etc/NetworkManager/system-connections/Dialog\ GSM\ Postpaid*

(and eliminate any PIN codes or secret information from the output when pasting here).

Revision history for this message
srikumar (ssrikumar) said :
#33

Thank you for your response.

ssrikumar@ssrikumar-OEM:~$ sudo cat /etc/NetworkManager/system-connections/Dialog\ GSM\ Postpaid*
[sudo] password for ssrikumar:
[connection]
id=Dialog GSM Postpaid
uuid=aef1fb83-77c1-4e16-9a47-3b85d1d88617
type=gsm
permissions=
secondaries=

[gsm]
apn=dialogbb
number=*99#

[serial]
baud=115200

[ipv4]
dns-search=
method=auto

[ipv6]
dns-search=
method=ignore
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#34

I do not see anything wrong and I am running out of ideas.

What is the current status? I response #15 you wrote once, that is was working, but later it stopped again?

Revision history for this message
srikumar (ssrikumar) said :
#35

Thank you for your reply.

re# 15 - I just know how this happened and cannot re-create it again although trying so many times.

The Mobile connection still does not work with Ubuntu 15.10 but it works, plug and play, on Ubuntu 15.04 without any problem. Just plug in the mobile dongle and it works. The settings are the same.

I do not know whether there is any problem with the network manager or the network applet (nm-applet, i think). Is it possible to delete these two programs and any other related program and re-install them again.

Thank you for all your time and effort, which is very much appreciated.
God Bless.
srikumar

Revision history for this message
Manfred Hampl (m-hampl) said :
#36

For an attempt to re-install the related packages, first step must be listing them. What is the output of

dpkg -l | grep -i network

Another test worth trying could be to create a new user, log in as this new user and try connecting. If it works with the new user, but not with your normal one, then most probably the cause is user-private settings. If the new user cannot connect either, then it is probably related to global settings, or an error with the software.

Revision history for this message
srikumar (ssrikumar) said :
#37

Thank you for your response:-

srikumar@srikumar-desktop:~$ dpkg -l | grep -i network
ii avahi-autoipd 0.6.31-4ubuntu4 i386 Avahi IPv4LL network address configuration daemon
ii glib-networking:i386 2.46.0-1 i386 network-related giomodules for GLib
ii glib-networking-common 2.46.0-1 all network-related giomodules for GLib - data files
ii glib-networking-services 2.46.0-1 i386 network-related giomodules for GLib - D-Bus services
ii gnome-nettool 3.8.1-1build2 i386 network information tool for GNOME
rc gwibber 3.6.0-0ubuntu1.1 i386 Open source social networking client for GNOME
ii icedtea-netx:i386 1.5.3-0ubuntu0.15.10.1 i386 NetX - implementation of the Java Network Launching Protocol (JNLP)
ii icedtea-netx-common 1.5.3-0ubuntu0.15.10.1 all NetX - implementation of the Java Network Launching Protocol (JNLP)
ii ifupdown 0.7.54ubuntu1 i386 high level tools to configure network interfaces
ii iproute2 4.1.1-1ubuntu1 i386 networking and traffic control tools
ii iputils-ping 3:20121221-5ubuntu2 i386 Tools to test the reachability of network hosts
ii iputils-tracepath 3:20121221-5ubuntu2 i386 Tools to trace the network path to a remote host
ii libaudio2:i386 1.9.4-3 i386 Network Audio System - shared libraries
rc libfriends0:i386 0.1.2+14.10.20140709-0ubuntu1 i386 Provides an API for accessing social networks
ii libjcifs-java 1.3.18-2 all Java library for the CIFS/SMB networking protocol
ii libkf5kiocore5:i386 5.15.0-0ubuntu2 i386 Resource and network access abstraction.
ii libkf5kiowidgets5:i386 5.15.0-0ubuntu2 i386 Resource and network access abstraction.
ii libkio5 4:4.14.13-0ubuntu1 i386 Network-enabled File Management Library for the KDE Platform
rc libmng1:i386 1.0.10-3build1 i386 Multiple-image Network Graphics library
ii libmng2:i386 2.0.2-0ubuntu3 i386 Multiple-image Network Graphics library
ii libnm-glib-vpn1:i386 1.0.4-0ubuntu5.2 i386 network management framework (GLib VPN shared library)
rc libnm-glib2 0.8.4~git.20110319t175609.d14809b-0ubuntu3 i386 network management framework (GLib shared library)
ii libnm-glib4:i386 1.0.4-0ubuntu5.2 i386 network management framework (GLib shared library)
ii libnm-gtk-common 0.9.10.1-0ubuntu7 all network management framework (common files for wifi and mobile)
ii libnm-gtk0:i386 0.9.10.1-0ubuntu7 i386 network management framework (GNOME dialogs for wifi and mobile)
rc libnm-util1 0.8.4~git.20110319t175609.d14809b-0ubuntu3 i386 network management framework (shared library)
ii libnm-util2:i386 1.0.4-0ubuntu5.2 i386 network management framework (shared library)
ii libnm0:i386 1.0.4-0ubuntu5.2 i386 GObject-based client library for NetworkManager
ii libnss3:i386 2:3.19.2.1-0ubuntu0.15.10.1 i386 Network Security Service libraries
ii libnss3-1d:i386 2:3.19.2.1-0ubuntu0.15.10.1 i386 Network Security Service libraries - transitional package
ii libnss3-nssdb 2:3.19.2.1-0ubuntu0.15.10.1 all Network Security Security libraries - shared databases
ii libproxy1-plugin-networkmanager:i386 0.4.11-4ubuntu3~gcc5.3 i386 automatic proxy configuration management library (Network Manager plugin)
ii libqt4-network:i386 4:4.8.6+git64-g5dc8b2b+dfsg-3~ubuntu8 i386 Qt 4 network module
ii libqt5network5:i386 5.4.2+dfsg-2ubuntu9 i386 Qt 5 network module
ii libsnmp-dev 5.7.3+dfsg-1ubuntu2 i386 SNMP (Simple Network Management Protocol) development files
rc libsnmp15 5.4.3~dfsg-2.7ubuntu1 i386 SNMP (Simple Network Management Protocol) library
ii libsnmp30:i386 5.7.3+dfsg-1ubuntu2 i386 SNMP (Simple Network Management Protocol) library
ii ndiff 6.47-7 all The Network Mapper - result compare utility
ii net-tools 1.60-26ubuntu1 i386 NET-3 networking toolkit
ii netbase 5.3 all Basic TCP/IP networking system
ii network-manager 1.0.4-0ubuntu5.2 i386 network management framework (daemon and userspace tools)
ii network-manager-gnome 0.9.10.1-0ubuntu7 i386 network management framework (GNOME frontend)
ii network-manager-pptp 0.9.10.0-1ubuntu1 i386 network management framework (PPTP plugin core)
ii network-manager-pptp-gnome 0.9.10.0-1ubuntu1 i386 network management framework (PPTP plugin GNOME GUI)
ii nmap 6.47-7 i386 The Network Mapper
ii ntp 1:4.2.6.p5+dfsg-3ubuntu8.1 i386 Network Time Protocol daemon and utility programs
ii oneconf 0.3.8 all synchronize your configuration data over the network
ii oneconf-common 0.3.8 all synchronize your configuration data over the network
ii python-oneconf 0.3.8 all synchronize your configuration data over the network (Python 2)
ii python3-oneconf 0.3.8 all synchronize your configuration data over the network (Python 3)
ii tcpdump 4.7.4-1ubuntu1 i386 command-line network traffic analyzer
srikumar@srikumar-desktop:~$

This may perhaps be too complicated and may best be avoided.
Open to your suggestions please.

Revision history for this message
srikumar (ssrikumar) said :
#38

The network connection information is attached in case this is useful:-

Active Network Connections
Dialog GSM Postpaid (default)

General
Intertface: GSM (ttyUSB1)
Hardware Address:
Driver: option1
Speed: Unknown

IPv4
IP Address: 10.219.42.33
Broadcast Address: 10.219.42.33
Subnet Mask: 255.255.255.255
Primary DNS: 202.69.205.1
Secondary DNS: 202.69.205.2

I tried the Mobile Connection on the Windows section of my Dual Boot Computer and it works.

Revision history for this message
srikumar (ssrikumar) said :
#39

tried logging in as a New User - it still does not work.

tried it on another computer with Ubuntu 15.10 and it does not work
but it works on a another computer with Ubuntu 15.04

Revision history for this message
srikumar (ssrikumar) said :
#40

tried logging in as a New User - it still does not work.

tried it on another computer with Ubuntu 15.10 and it does not work
but it works on a another computer with Ubuntu 15.04

Revision history for this message
Manfred Hampl (m-hampl) said :
#41

Have you added the new user to the dialout group?

sudo usermod -a -G dialout 'newusername'

Revision history for this message
srikumar (ssrikumar) said :
#42

Thank you for your response.

Set up a new user as instructed
logged in as new user
still cannot connect with mobile broadband

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#43

Did you log off and log in then test. What is the output of:

groups

Thanks

Revision history for this message
srikumar (ssrikumar) said :
#44

Thank you for your response.

yes, that too was tried out but it did not work.

ssrikumar@ssrikumar-OEM:~$ groups
ssrikumar adm dialout cdrom sudo dip plugdev lpadmin sambashare
ssrikumar@ssrikumar-OEM:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#45

Try:

sudo chmod 777 /dev/ttyUSB0
sudo chmod 777 /dev/ttyUSB1

Does it work now?

Revision history for this message
Muhammad Ahmad (mdba) said :
#46

I am also experiencing same problem waiting for a fix.

Revision history for this message
srikumar (ssrikumar) said :
#47

Thank you for your response.

tried both - still does not work.
re-booted twice but still does not work
the light on the mobile dongle blinks intermittently (as if there is no connection)

the network connection drop box display is:-
Mobile Broadband (in grey)
not enabled (in grey)
Enable Networking (normal display with a tick mark in front)
Enable Mobile Broadband ((normal display with a tick mark in front)

tried to edit connections and the following error message appears:-
Error initializing editor
settings/nm-settings-connection.c.955 - Connection didn't have requested setting 'ppp'.

Revision history for this message
srikumar (ssrikumar) said :
#48

deleted the Mobile Connection
then System Settings>Network
then set up a new mobile connection
after that edit connections works

Revision history for this message
srikumar (ssrikumar) said :
#49

The mobile broadband connection still remains an unsolved problem
It still works on a computer with Ubuntu 15.04 but does not work on computers with Ubuntu 15.10 (have tried out on 3 computers so far)
also works on windows
the configuration is the same.

Revision history for this message
Launchpad Janitor (janitor) said :
#50

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Marko Hrastovec (marko-hrastovec) said :
#51

I have the ame problems. On upgrade to 15.10, my mobile broadbnand does not work any more.

Revision history for this message
srikumar (ssrikumar) said :
#52

should a bug report be filed?

Revision history for this message
Marko Hrastovec (marko-hrastovec) said :
#53

I think the bug report should be filed.

At first my mobile broadband connection worked fine. Then on some upgrade to a higher version of Ubuntu the prompt for entering PIN code was not showing any more. I don't remember which upgrade was that. I am upgrading this computer constantly with every new Ubuntu since 2013.

I solved the issue by entering the PIN into network settings. On upgrade to 15.10 I can't connect any more.

The following log shows that the modem is locked because there is no PIN entered:

Jan 4 18:30:30 samsung9 kernel: [ 36.931782] usb 3-1.2: new high-speed USB device number 5 using ehci-pci
Jan 4 18:30:30 samsung9 kernel: [ 37.027509] usb 3-1.2: New USB device found, idVendor=19d2, idProduct=2000
Jan 4 18:30:30 samsung9 kernel: [ 37.027514] usb 3-1.2: New USB device strings: Mfr=3, Product=2, SerialNumber=4
Jan 4 18:30:30 samsung9 kernel: [ 37.027517] usb 3-1.2: Product: ZTE WCDMA Technologies MSM
Jan 4 18:30:30 samsung9 kernel: [ 37.027519] usb 3-1.2: Manufacturer: ZTE,Incorporated
Jan 4 18:30:30 samsung9 kernel: [ 37.027521] usb 3-1.2: SerialNumber: P680A1ZTED010000
Jan 4 18:30:30 samsung9 mtp-probe: checking bus 3, device 5: "/sys/devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.2"
Jan 4 18:30:30 samsung9 mtp-probe: bus: 3, device: 5 was not an MTP device
Jan 4 18:30:30 samsung9 systemd[1]: Created slice system-usb_modeswitch.slice.
Jan 4 18:30:30 samsung9 systemd[1]: Starting USB_ModeSwitch_3-1.2...
Jan 4 18:30:30 samsung9 usb_modeswitch_dispatcher[2628]: Could not read attribute: No such file or directory
Jan 4 18:30:30 samsung9 kernel: [ 37.062034] usb-storage 3-1.2:1.0: USB Mass Storage device detected
Jan 4 18:30:30 samsung9 kernel: [ 37.062810] scsi host6: usb-storage 3-1.2:1.0
Jan 4 18:30:30 samsung9 kernel: [ 37.062995] usbcore: registered new interface driver usb-storage
Jan 4 18:30:30 samsung9 kernel: [ 37.070397] usbcore: registered new interface driver uas
Jan 4 18:30:30 samsung9 usb_modeswitch_dispatcher[2628]: message repeated 2 times: [ Could not read attribute: No such file or directory]
Jan 4 18:30:31 samsung9 gnome-session[2257]: Gjs-Message: JS LOG: Feed scaninbox Error:oAuth.acc_token is undefined
Jan 4 18:30:31 samsung9 gnome-session[2257]: Gjs-Message: JS LOG: oneTime :folder is not defined
Jan 4 18:30:31 samsung9 systemd[1]: Started Daemon for generating UUIDs.
Jan 4 18:30:31 samsung9 kernel: [ 38.062135] scsi 6:0:0:0: CD-ROM ZTE USB SCSI CD-ROM 2.31 PQ: 0 ANSI: 2
Jan 4 18:30:31 samsung9 kernel: [ 38.065264] sr 6:0:0:0: [sr0] scsi-1 drive
Jan 4 18:30:31 samsung9 kernel: [ 38.065269] cdrom: Uniform CD-ROM driver Revision: 3.20
Jan 4 18:30:31 samsung9 kernel: [ 38.065532] sr 6:0:0:0: Attached scsi CD-ROM sr0
Jan 4 18:30:31 samsung9 kernel: [ 38.065714] sr 6:0:0:0: Attached scsi generic sg1 type 5
Jan 4 18:30:31 samsung9 usb_modeswitch: switch device 19d2:2000 on 003/005
Jan 4 18:30:32 samsung9 usb_modeswitch[2628]: usb_modeswitch: switched to 19d2:2000 on 3/5
Jan 4 18:30:33 samsung9 usb_modeswitch_dispatcher[2628]: Unable to open bind list file: No such file or directory
Jan 4 18:30:33 samsung9 kernel: [ 40.229878] usbcore: registered new interface driver usbserial
Jan 4 18:30:33 samsung9 kernel: [ 40.229910] usbcore: registered new interface driver usbserial_generic
Jan 4 18:30:33 samsung9 kernel: [ 40.229937] usbserial: USB Serial support registered for generic
Jan 4 18:30:33 samsung9 kernel: [ 40.237936] usbcore: registered new interface driver option
Jan 4 18:30:33 samsung9 kernel: [ 40.237967] usbserial: USB Serial support registered for GSM modem (1-port)
Jan 4 18:30:33 samsung9 usb_modeswitch[2628]: usb_modeswitch: add device ID 19d2:2000 to driver option
Jan 4 18:30:33 samsung9 usb_modeswitch[2628]: usb_modeswitch: please report the device ID to the Linux USB developers!
Jan 4 18:30:34 samsung9 gnome-session[2257]: Cairo.Surface is leaking, programmer is missing a call to Dispose
Jan 4 18:30:34 samsung9 gnome-session[2257]: Set MONO_CAIRO_DEBUG_DISPOSE to track allocation traces
Jan 4 18:30:34 samsung9 kernel: [ 40.834215] usb 3-1.2: USB disconnect, device number 5
Jan 4 18:30:37 samsung9 kernel: [ 44.109077] usb 3-1.2: new high-speed USB device number 6 using ehci-pci
Jan 4 18:30:37 samsung9 kernel: [ 44.204495] usb 3-1.2: New USB device found, idVendor=19d2, idProduct=0117
Jan 4 18:30:37 samsung9 kernel: [ 44.204499] usb 3-1.2: New USB device strings: Mfr=3, Product=2, SerialNumber=4
Jan 4 18:30:37 samsung9 kernel: [ 44.204502] usb 3-1.2: Product: ZTE WCDMA Technologies MSM
Jan 4 18:30:37 samsung9 kernel: [ 44.204504] usb 3-1.2: Manufacturer: ZTE,Incorporated
Jan 4 18:30:37 samsung9 kernel: [ 44.204505] usb 3-1.2: SerialNumber: P680A1ZTED010000
Jan 4 18:30:37 samsung9 kernel: [ 44.207828] option 3-1.2:1.0: GSM modem (1-port) converter detected
Jan 4 18:30:37 samsung9 kernel: [ 44.207987] usb 3-1.2: GSM modem (1-port) converter now attached to ttyUSB0
Jan 4 18:30:37 samsung9 kernel: [ 44.208143] option 3-1.2:1.1: GSM modem (1-port) converter detected
Jan 4 18:30:37 samsung9 kernel: [ 44.208285] usb 3-1.2: GSM modem (1-port) converter now attached to ttyUSB1
Jan 4 18:30:37 samsung9 kernel: [ 44.208439] option 3-1.2:1.2: GSM modem (1-port) converter detected
Jan 4 18:30:37 samsung9 kernel: [ 44.208557] usb 3-1.2: GSM modem (1-port) converter now attached to ttyUSB2
Jan 4 18:30:37 samsung9 kernel: [ 44.208703] usb-storage 3-1.2:1.3: USB Mass Storage device detected
Jan 4 18:30:37 samsung9 kernel: [ 44.208824] scsi host7: usb-storage 3-1.2:1.3
Jan 4 18:30:37 samsung9 mtp-probe: checking bus 3, device 6: "/sys/devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.2"
Jan 4 18:30:37 samsung9 mtp-probe: bus: 3, device: 6 was not an MTP device
Jan 4 18:30:37 samsung9 ModemManager[895]: <warn> (ttyUSB2): port attributes not fully set
Jan 4 18:30:37 samsung9 ModemManager[895]: <warn> (ttyUSB1): port attributes not fully set
Jan 4 18:30:38 samsung9 kernel: [ 45.207241] scsi 7:0:0:0: Direct-Access ZTE MMC Storage 2.31 PQ: 0 ANSI: 2
Jan 4 18:30:38 samsung9 kernel: [ 45.207669] sd 7:0:0:0: Attached scsi generic sg1 type 0
Jan 4 18:30:38 samsung9 kernel: [ 45.211375] sd 7:0:0:0: [sdb] Attached SCSI removable disk
Jan 4 18:30:38 samsung9 ntpd_intres[1935]: parent died before we finished, exiting
Jan 4 18:30:38 samsung9 ModemManager[895]: <warn> (ttyUSB0): port attributes not fully set
Jan 4 18:30:40 samsung9 systemd[1]: Started USB_ModeSwitch_3-1.2.
Jan 4 18:30:40 samsung9 ModemManager[895]: <warn> (ttyUSB2): port attributes not fully set
Jan 4 18:30:40 samsung9 ModemManager[895]: <warn> (ttyUSB1): port attributes not fully set
Jan 4 18:30:41 samsung9 bluetoothd[896]: Endpoint unregistered: sender=:1.36 path=/MediaEndpoint/A2DPSource
Jan 4 18:30:41 samsung9 bluetoothd[896]: Endpoint unregistered: sender=:1.36 path=/MediaEndpoint/A2DPSink
Jan 4 18:30:45 samsung9 org.gnome.zeitgeist.Engine[2156]: ** (zeitgeist-datahub:2771): WARNING **: zeitgeist-datahub.vala:229: Unable to get name "org.gnome.zeitgeist.datahub" on the bus!
Jan 4 18:30:49 samsung9 ModemManager[895]: <info> Creating modem with plugin 'Generic' and '3' ports
Jan 4 18:30:49 samsung9 ModemManager[895]: <warn> (ttyUSB1): port attributes not fully set
Jan 4 18:30:49 samsung9 ModemManager[895]: <info> Modem for device at '/sys/devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.2' successfully created
Jan 4 18:30:49 samsung9 ModemManager[895]: <warn> couldn't load Supported Modes: 'Couldn't retrieve supported modes'
Jan 4 18:30:49 samsung9 ModemManager[895]: <warn> couldn't load Supported IP families: 'Unknown error'
Jan 4 18:30:51 samsung9 ModemManager[895]: <info> Modem: state changed (unknown -> locked)
Jan 4 18:30:51 samsung9 ModemManager[895]: <warn> couldn't load IMSI: 'Unknown error'
Jan 4 18:30:51 samsung9 ModemManager[895]: <warn> couldn't load Operator identifier: 'Cannot load Operator ID without IMSI'
Jan 4 18:30:51 samsung9 ModemManager[895]: <warn> couldn't load list of Own Numbers: 'Failed to parse NV MDN command result: -17'
Jan 4 18:30:51 samsung9 NetworkManager[921]: <warn> (ttyUSB1): cannot enable/disable modem: locked
Jan 4 18:30:51 samsung9 NetworkManager[921]: <info> (ttyUSB1): new Broadband device (carrier: UNKNOWN, driver: 'option1', ifindex: 0)
Jan 4 18:30:51 samsung9 NetworkManager[921]: <info> (ttyUSB1): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Jan 4 18:30:51 samsung9 NetworkManager[921]: <info> (ttyUSB1): modem state 'locked'

I have a dual boot on this computer. So I boot into Windows and enter PIN there. When I reboot the modem remains unlocked. This was the trick before to get connection. Now even this trick does not work any more. Here is the log:

Jan 4 18:38:45 samsung9 kernel: [ 3.263599] usb 3-1.6: New USB device found, idVendor=2232, idProduct=1024
Jan 4 18:38:45 samsung9 kernel: [ 3.263604] usb 3-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jan 4 18:38:45 samsung9 kernel: [ 3.263606] usb 3-1.6: Product: Webcam SC-13HDL11624N
Jan 4 18:38:45 samsung9 kernel: [ 3.263608] usb 3-1.6: Manufacturer: Namugaÿ
Jan 4 18:38:45 samsung9 kernel: [ 3.322796] clocksource: Switched to clocksource tsc
Jan 4 18:38:45 samsung9 kernel: [ 3.493151] usb-storage 3-1.2:1.3: USB Mass Storage device detected
Jan 4 18:38:45 samsung9 kernel: [ 3.493263] scsi host6: usb-storage 3-1.2:1.3
Jan 4 18:38:45 samsung9 kernel: [ 3.493399] usbcore: registered new interface driver usb-storage
Jan 4 18:38:45 samsung9 kernel: [ 3.495078] usbcore: registered new interface driver uas
Jan 4 18:38:45 samsung9 kernel: [ 4.493146] scsi 6:0:0:0: Direct-Access ZTE MMC Storage 2.31 PQ: 0 ANSI: 2
Jan 4 18:38:45 samsung9 kernel: [ 4.493597] sd 6:0:0:0: Attached scsi generic sg1 type 0
Jan 4 18:38:45 samsung9 kernel: [ 4.495283] sd 6:0:0:0: [sdb] Attached SCSI removable disk
Jan 4 18:38:45 samsung9 kernel: [ 9.310923] EXT4-fs (sda7): mounted filesystem with ordered data mode. Opts: (null)
Jan 4 18:38:45 samsung9 kernel: [ 9.555736] lp: driver loaded but no devices found
Jan 4 18:38:45 samsung9 kernel: [ 9.559901] ip_tables: (C) 2000-2006 Netfilter Core Team
Jan 4 18:38:45 samsung9 kernel: [ 9.562370] ppdev: user-space parallel port driver
Jan 4 18:38:45 samsung9 kernel: [ 9.578061] nf_conntrack version 0.5.0 (65536 buckets, 262144 max)
Jan 4 18:38:45 samsung9 kernel: [ 9.612157] ip6_tables: (C) 2000-2006 Netfilter Core Team
Jan 4 18:38:45 samsung9 kernel: [ 9.685475] EXT4-fs (sda7): re-mounted. Opts: errors=remount-ro,discard
Jan 4 18:38:45 samsung9 kernel: [ 9.812268] random: nonblocking pool is initialized
Jan 4 18:38:45 samsung9 kernel: [ 9.827773] ACPI Warning: SystemIO range 0x0000000000000428-0x000000000000042F conflicts with OpRegion 0x0000000000000400-0x000000000000047F (\PMIO) (20150619/utad
dress-254)
Jan 4 18:38:45 samsung9 kernel: [ 9.827784] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
Jan 4 18:38:45 samsung9 kernel: [ 9.827789] ACPI Warning: SystemIO range 0x0000000000000540-0x000000000000054F conflicts with OpRegion 0x0000000000000500-0x0000000000000563 (\GPIO) (20150619/utad
dress-254)
Jan 4 18:38:45 samsung9 kernel: [ 9.827796] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
Jan 4 18:38:45 samsung9 kernel: [ 9.827798] ACPI Warning: SystemIO range 0x0000000000000530-0x000000000000053F conflicts with OpRegion 0x0000000000000500-0x0000000000000563 (\GPIO) (20150619/utad
dress-254)
Jan 4 18:38:45 samsung9 kernel: [ 9.827804] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
Jan 4 18:38:45 samsung9 kernel: [ 9.827806] ACPI Warning: SystemIO range 0x0000000000000500-0x000000000000052F conflicts with OpRegion 0x0000000000000500-0x0000000000000563 (\GPIO) (20150619/utad
dress-254)
Jan 4 18:38:45 samsung9 kernel: [ 9.827812] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
Jan 4 18:38:45 samsung9 kernel: [ 9.827814] lpc_ich: Resource conflict(s) found affecting gpio_ich
Jan 4 18:38:45 samsung9 kernel: [ 9.834930] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
Jan 4 18:38:45 samsung9 kernel: [ 9.890435] Bluetooth: Core ver 2.20
Jan 4 18:38:45 samsung9 kernel: [ 9.890463] NET: Registered protocol family 31
Jan 4 18:38:45 samsung9 kernel: [ 9.890465] Bluetooth: HCI device and connection manager initialized
Jan 4 18:38:45 samsung9 kernel: [ 9.890470] Bluetooth: HCI socket layer initialized
Jan 4 18:38:45 samsung9 kernel: [ 9.890474] Bluetooth: L2CAP socket layer initialized
Jan 4 18:38:45 samsung9 kernel: [ 9.890484] Bluetooth: SCO socket layer initialized
Jan 4 18:38:45 samsung9 kernel: [ 9.893940] media: Linux media interface: v0.10
Jan 4 18:38:45 samsung9 kernel: [ 9.908587] Linux video capture interface: v2.00
Jan 4 18:38:45 samsung9 kernel: [ 9.913955] usbcore: registered new interface driver btusb
Jan 4 18:38:45 samsung9 kernel: [ 9.917599] Intel(R) Wireless WiFi driver for Linux
Jan 4 18:38:45 samsung9 kernel: [ 9.917603] Copyright(c) 2003- 2015 Intel Corporation
Jan 4 18:38:45 samsung9 kernel: [ 9.917832] iwlwifi 0000:01:00.0: can't disable ASPM; OS doesn't have ASPM control
Jan 4 18:38:45 samsung9 kernel: [ 9.925267] usbcore: registered new interface driver usbserial
Jan 4 18:38:45 samsung9 kernel: [ 9.925290] usbcore: registered new interface driver usbserial_generic
Jan 4 18:38:45 samsung9 kernel: [ 9.925312] usbserial: USB Serial support registered for generic
Jan 4 18:38:45 samsung9 kernel: [ 9.945399] iwlwifi 0000:01:00.0: loaded firmware version 18.168.6.1 op_mode iwldvm
Jan 4 18:38:45 samsung9 kernel: [ 9.957628] usbcore: registered new interface driver option
Jan 4 18:38:45 samsung9 kernel: [ 9.957652] usbserial: USB Serial support registered for GSM modem (1-port)
Jan 4 18:38:45 samsung9 kernel: [ 9.957846] option 3-1.2:1.0: GSM modem (1-port) converter detected
Jan 4 18:38:45 samsung9 kernel: [ 9.960246] usb 3-1.2: GSM modem (1-port) converter now attached to ttyUSB0
Jan 4 18:38:45 samsung9 kernel: [ 9.960302] option 3-1.2:1.1: GSM modem (1-port) converter detected
Jan 4 18:38:45 samsung9 kernel: [ 9.960435] usb 3-1.2: GSM modem (1-port) converter now attached to ttyUSB1
Jan 4 18:38:45 samsung9 kernel: [ 9.960485] option 3-1.2:1.2: GSM modem (1-port) converter detected
Jan 4 18:38:45 samsung9 kernel: [ 9.960692] usb 3-1.2: GSM modem (1-port) converter now attached to ttyUSB2
Jan 4 18:38:45 samsung9 kernel: [ 9.967646] uvcvideo: Found UVC 1.00 device Webcam SC-13HDL11624N (2232:1024)
Jan 4 18:38:45 samsung9 kernel: [ 9.994860] iwlwifi 0000:01:00.0: CONFIG_IWLWIFI_DEBUG disabled
Jan 4 18:38:45 samsung9 kernel: [ 9.994867] iwlwifi 0000:01:00.0: CONFIG_IWLWIFI_DEBUGFS enabled
Jan 4 18:38:45 samsung9 kernel: [ 9.994870] iwlwifi 0000:01:00.0: CONFIG_IWLWIFI_DEVICE_TRACING enabled
Jan 4 18:38:45 samsung9 kernel: [ 9.994874] iwlwifi 0000:01:00.0: Detected Intel(R) Centrino(R) Advanced-N 6235 AGN, REV=0xB0
Jan 4 18:38:45 samsung9 kernel: [ 9.995803] iwlwifi 0000:01:00.0: L1 Enabled - LTR Disabled
Jan 4 18:38:45 samsung9 kernel: [ 10.016016] intel_rapl: Found RAPL domain package
Jan 4 18:38:45 samsung9 kernel: [ 10.016021] intel_rapl: Found RAPL domain core
Jan 4 18:38:45 samsung9 kernel: [ 10.016024] intel_rapl: Found RAPL domain uncore
Jan 4 18:38:45 samsung9 kernel: [ 10.048396] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
Jan 4 18:38:45 samsung9 kernel: [ 10.053138] input: Webcam SC-13HDL11624N as /devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.6/3-1.6:1.0/input/input7
Jan 4 18:38:45 samsung9 kernel: [ 10.053239] usbcore: registered new interface driver uvcvideo
Jan 4 18:38:45 samsung9 kernel: [ 10.053242] USB Video Class driver (1.1.1)
Jan 4 18:38:45 samsung9 kernel: [ 10.114104] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC269VC: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
Jan 4 18:38:45 samsung9 kernel: [ 10.114109] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Jan 4 18:38:45 samsung9 kernel: [ 10.114111] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x15/0x0/0x0/0x0/0x0)
Jan 4 18:38:45 samsung9 kernel: [ 10.114113] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
Jan 4 18:38:45 samsung9 kernel: [ 10.114115] snd_hda_codec_realtek hdaudioC0D0: inputs:
Jan 4 18:38:45 samsung9 kernel: [ 10.114117] snd_hda_codec_realtek hdaudioC0D0: Mic=0x18
Jan 4 18:38:45 samsung9 kernel: [ 10.114119] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
Jan 4 18:38:45 samsung9 kernel: [ 10.135822] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
Jan 4 18:38:45 samsung9 kernel: [ 10.135949] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
Jan 4 18:38:45 samsung9 kernel: [ 10.136055] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
Jan 4 18:38:45 samsung9 kernel: [ 10.160667] cfg80211: World regulatory domain updated:
Jan 4 18:38:45 samsung9 kernel: [ 10.160673] cfg80211: DFS Master region: unset
Jan 4 18:38:45 samsung9 kernel: [ 10.160675] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
Jan 4 18:38:45 samsung9 kernel: [ 10.160679] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
Jan 4 18:38:45 samsung9 kernel: [ 10.160683] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
Jan 4 18:38:45 samsung9 kernel: [ 10.160686] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A)
Jan 4 18:38:45 samsung9 kernel: [ 10.160690] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A)
Jan 4 18:38:45 samsung9 kernel: [ 10.160693] cfg80211: (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s)
Jan 4 18:38:45 samsung9 kernel: [ 10.160697] cfg80211: (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s)
Jan 4 18:38:45 samsung9 kernel: [ 10.160700] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A)
Jan 4 18:38:45 samsung9 kernel: [ 10.160703] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A)
Jan 4 18:38:45 samsung9 kernel: [ 10.429885] audit: type=1400 audit(1451929125.673:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session" pid=779 comm="apparmor_parser"

...

Jan 4 18:44:34 samsung9 ModemManager[961]: <warn> Couldn't initialize PDP context with our APN: 'Serial command timed out'
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> registered)
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'connecting' --> 'registered' (reason: user-requested)
Jan 4 18:44:34 samsung9 NetworkManager[936]: <warn> (ttyUSB1): failed to connect modem: Serial command timed out
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTED_LOCAL
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> Connection 'Mobitel Postpaid' failed to autoconnect; 4 tries left
Jan 4 18:44:34 samsung9 NetworkManager[936]: <warn> (ttyUSB1): Activation: failed for connection 'Mobitel Postpaid'
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> Device 'ttyUSB1' has no connection; scheduling activate_check in 5 seconds.
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> Auto-activating connection 'Mobitel Postpaid'.
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> (ttyUSB1): Activation: starting connection 'Mobitel Postpaid' (0b143903-2ccf-4616-9167-c0587808919e)
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTING
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Simple connect started...
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Simple connect state (4/8): Wait to get fully enabled
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Simple connect state (5/8): Register
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Simple connect state (6/8): Bearer
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Simple connect state (7/8): Connect
Jan 4 18:44:34 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Jan 4 18:44:34 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'registered' --> 'connecting' (reason: user-requested)
Jan 4 18:44:34 samsung9 signonpluginprocess[2424]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist#012"
Jan 4 18:44:34 samsung9 com.canonical.indicators.webcredentials[2175]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
Jan 4 18:44:34 samsung9 com.canonical.indicators.webcredentials[2175]: "
Jan 4 18:44:45 samsung9 gnome-session[2281]: [2762:2798:0104/184445:ERROR:connection_factory_impl.cc(367)] Failed to connect to MCS endpoint with error -106
Jan 4 18:44:46 samsung9 ModemManager[961]: <warn> Couldn't initialize PDP context with our APN: 'Serial command timed out'
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> registered)
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'connecting' --> 'registered' (reason: user-requested)
Jan 4 18:44:46 samsung9 NetworkManager[936]: <warn> (ttyUSB1): failed to connect modem: Serial command timed out
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTED_LOCAL
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> Connection 'Mobitel Postpaid' failed to autoconnect; 4 tries left
Jan 4 18:44:46 samsung9 NetworkManager[936]: <warn> (ttyUSB1): Activation: failed for connection 'Mobitel Postpaid'
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> Device 'ttyUSB1' has no connection; scheduling activate_check in 5 seconds.
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> Auto-activating connection 'Mobitel Postpaid'.
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): Activation: starting connection 'Mobitel Postpaid' (0b143903-2ccf-4616-9167-c0587808919e)
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTING
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> need-auth (reason 'none') [40 60 0]
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: need-auth -> prepare (reason 'none') [60 40 0]
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Simple connect started...
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Simple connect state (4/8): Wait to get fully enabled
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Simple connect state (5/8): Register
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Simple connect state (6/8): Bearer
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Simple connect state (7/8): Connect
Jan 4 18:44:46 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Jan 4 18:44:46 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'registered' --> 'connecting' (reason: user-requested)
Jan 4 18:44:46 samsung9 signonpluginprocess[2424]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist#012"
Jan 4 18:44:46 samsung9 com.canonical.indicators.webcredentials[2175]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
Jan 4 18:44:46 samsung9 com.canonical.indicators.webcredentials[2175]: "
Jan 4 18:44:52 samsung9 ModemManager[961]: <warn> Couldn't initialize PDP context with our APN: 'Serial command timed out'
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> registered)
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'connecting' --> 'registered' (reason: user-requested)
Jan 4 18:44:52 samsung9 NetworkManager[936]: <warn> (ttyUSB1): failed to connect modem: Serial command timed out
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTED_LOCAL
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> Connection 'Mobitel Postpaid' failed to autoconnect; 3 tries left
Jan 4 18:44:52 samsung9 NetworkManager[936]: <warn> (ttyUSB1): Activation: failed for connection 'Mobitel Postpaid'
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> Device 'ttyUSB1' has no connection; scheduling activate_check in 5 seconds.
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> Auto-activating connection 'Mobitel Postpaid'.
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): Activation: starting connection 'Mobitel Postpaid' (0b143903-2ccf-4616-9167-c0587808919e)
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTING
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> need-auth (reason 'none') [40 60 0]
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: need-auth -> prepare (reason 'none') [60 40 0]
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Simple connect started...
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Simple connect state (4/8): Wait to get fully enabled
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Simple connect state (5/8): Register
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Simple connect state (6/8): Bearer
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Simple connect state (7/8): Connect
Jan 4 18:44:52 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Jan 4 18:44:52 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'registered' --> 'connecting' (reason: user-requested)
Jan 4 18:44:52 samsung9 signonpluginprocess[2424]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist#012"
Jan 4 18:44:52 samsung9 com.canonical.indicators.webcredentials[2175]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
Jan 4 18:44:52 samsung9 com.canonical.indicators.webcredentials[2175]: "
Jan 4 18:44:58 samsung9 ModemManager[961]: <warn> Couldn't initialize PDP context with our APN: 'Serial command timed out'
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> registered)
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'connecting' --> 'registered' (reason: user-requested)
Jan 4 18:44:58 samsung9 NetworkManager[936]: <warn> (ttyUSB1): failed to connect modem: Serial command timed out
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTED_LOCAL
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> Connection 'Mobitel Postpaid' failed to autoconnect; 2 tries left
Jan 4 18:44:58 samsung9 NetworkManager[936]: <warn> (ttyUSB1): Activation: failed for connection 'Mobitel Postpaid'
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> Device 'ttyUSB1' has no connection; scheduling activate_check in 5 seconds.
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> Auto-activating connection 'Mobitel Postpaid'.
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): Activation: starting connection 'Mobitel Postpaid' (0b143903-2ccf-4616-9167-c0587808919e)
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTING
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> need-auth (reason 'none') [40 60 0]
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: need-auth -> prepare (reason 'none') [60 40 0]
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Simple connect started...
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Simple connect state (4/8): Wait to get fully enabled
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Simple connect state (5/8): Register
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Simple connect state (6/8): Bearer
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Simple connect state (7/8): Connect
Jan 4 18:44:58 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Jan 4 18:44:58 samsung9 com.canonical.indicators.webcredentials[2175]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
Jan 4 18:44:58 samsung9 com.canonical.indicators.webcredentials[2175]: "
Jan 4 18:44:58 samsung9 signonpluginprocess[2424]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist#012"
Jan 4 18:44:58 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'registered' --> 'connecting' (reason: user-requested)
Jan 4 18:44:58 samsung9 gnome-session[2281]: [2762:2762:0104/184458:ERROR:account_tracker.cc(357)] OnGetTokenFailure: Connection failed (-106).
Jan 4 18:44:58 samsung9 gnome-session[2281]: [2762:2762:0104/184458:ERROR:account_tracker.cc(357)] OnGetTokenFailure: Connection failed (-106).
Jan 4 18:45:00 samsung9 ntpd_intres[2102]: host name not found: 0.ubuntu.pool.ntp.org
Jan 4 18:45:00 samsung9 ntpd_intres[2102]: host name not found: 1.ubuntu.pool.ntp.org
Jan 4 18:45:00 samsung9 ntpd_intres[2102]: host name not found: 2.ubuntu.pool.ntp.org
Jan 4 18:45:00 samsung9 ntpd_intres[2102]: host name not found: 3.ubuntu.pool.ntp.org
Jan 4 18:45:00 samsung9 ntpd_intres[2102]: host name not found: ntp.ubuntu.com
Jan 4 18:45:04 samsung9 ModemManager[961]: <warn> Couldn't initialize PDP context with our APN: 'Serial command timed out'
Jan 4 18:45:04 samsung9 ModemManager[961]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> registered)
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> (ttyUSB1): modem state changed, 'connecting' --> 'registered' (reason: user-requested)
Jan 4 18:45:04 samsung9 NetworkManager[936]: <warn> (ttyUSB1): failed to connect modem: Serial command timed out
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> NetworkManager state is now CONNECTED_LOCAL
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> Connection 'Mobitel Postpaid' failed to autoconnect; 1 tries left
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> Disabling autoconnect for connection 'Mobitel Postpaid'.
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> Disabling autoconnect for connection 'Mobitel Postpaid'; setting retry of 300.
Jan 4 18:45:04 samsung9 NetworkManager[936]: <warn> (ttyUSB1): Activation: failed for connection 'Mobitel Postpaid'
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jan 4 18:45:04 samsung9 NetworkManager[936]: <info> Device 'ttyUSB1' has no connection; scheduling activate_check in 5 seconds.
Jan 4 18:45:04 samsung9 signonpluginprocess[2424]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist#012"
Jan 4 18:45:04 samsung9 com.canonical.indicators.webcredentials[2175]: "Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
Jan 4 18:45:04 samsung9 com.canonical.indicators.webcredentials[2175]: "

I hope these log entries will help identifying the issue.

Revision history for this message
Marko Hrastovec (marko-hrastovec) said :
#54

I have found a workaround for me. I have to establish connection in Windows and then just reboot without closing the connection and leaving the modem in active state. When I boot in Ubuntu after Windows stop I can connect. However, I would not call thus a credible workaround because it works just for me on this particular computer (dual boot) and with this particular modem.

Revision history for this message
srikumar (ssrikumar) said :
#55

Hello Marko

How do you re-boot without closing the connection?
Are you using Wine or other such software?

I am also using a Dual Boot - Windows & Ubuntu
When I exit from Windows the Mobile Connection cuts off automatically.

Revision history for this message
Marko Hrastovec (marko-hrastovec) said :
#56

Yes the connection cuts off, but in my case it stays in such state that I can establish it from Ubuntu.

I have an application in windows to start a connection. It is a part of driver for modem. If I close that application manually and reboot into Ubuntu I cannot connect. If I only restart Windows without closing the application manually I can establish a connection in Ubuntu. I don't know why it works that way. It is really strange, but it works for me. Of course I would prefer working connection in Ubuntu as it used to work.

I am on that connection now.

Revision history for this message
Launchpad Janitor (janitor) said :
#57

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
srikumar (ssrikumar) said :
#58

The mobile Broadband connection still does not work.
The drop down menu for the network connection indicates that the Mobile Broadband connection is connected but it will not connect to the Internet.

The Connection Information menu also indicates that it is connected.

The Edit connection menu gives the following error report:-
Error initializing editor
settings/nm-settings-connection.c.955 - Connection didn't have requested setting 'ppp'.

Revision history for this message
Launchpad Janitor (janitor) said :
#59

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
srikumar (ssrikumar) said :
#60

Hi Marco

Found a way round this problem.

Deleted all network connections. (You may want to copy down any special network settings before you do so.)

Plugged in the Mobile Dongle. It sets itself up as "Auto Ethernet" and NOT as "Mobile Broadband".
And it now works flawlessly.
I cannot explain how this happens but it just works and that's fine by me.
It you already have a wired connection such as an ADSL modem, the ports may clash.

Thank you all for your great efforts at helping me out: it is well appreciated.

God Bless.
Srikumar

Revision history for this message
srikumar (ssrikumar) said :
#61

Please close this question.

Thank you.
Srikumar

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#62

Just mark it as solved. Only you can do this as you are the question owner.

Glad you got the gold

Revision history for this message
srikumar (ssrikumar) said :
#63

there is "solved" button

Revision history for this message
srikumar (ssrikumar) said :
#64

There is NO "solved" button

Revision history for this message
srikumar (ssrikumar) said :
#65

This is solved.

Revision history for this message
Prahlad Yeri (prahladyeri) said :
#66

I'm still facing this issue. @srikumar did you find any final/stable workaround for this? What did you do to mark the dongle as "Auto Ethernet" instead of "Mobile Broadband"?