my screen often goes away then comes with ? restore. just started this a few days ago

Asked by Linda

I will have 2 or 3 tabs up and in the middle of anything that I'm doing, the screen disappears. I go back to "open a window" and it opens with asking me if I want to restore or not the informations I had up. I click restore and they all come back for a few minutes, then most of the time goes down again! It's pretty frustrating. Please help me fix this!

Thank you

Linda Miller

PS; writing this note is the longest I've been able to keep the screens open.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Is this in a Web browser? If so, which browser is it?

Thanks

Revision history for this message
Linda (lomiller1976) said :
#2

I use Mozilla and Firefox. I think the browser would be Firefox.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #276013]: my screen often goes away then comes with ? restore. just started this a few days ago
> Date: Mon, 30 Nov 2015 02:22:01 +0000
>
> Your question #276013 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/276013
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Is this in a Web browser? If so, which browser is it?
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/276013
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

If you create a new Firefox profile, is it ok there?
If you use Google Chrome, is it ok there?

Revision history for this message
Linda (lomiller1976) said :
#4

Have never tried Google chrome; thought it could only be used with Windows, not Ubuntu. Have not create a new firefox profile.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #276013]: my screen often goes away then comes with ? restore. just started this a few days ago
> Date: Tue, 1 Dec 2015 09:47:10 +0000
>
> Your question #276013 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/276013
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> If you create a new Firefox profile, is it ok there?
> If you use Google Chrome, is it ok there?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/276013
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

Chrome runs in many OSes. You can download the deb and install it

Run:

uname -m

If you see "i686" then you want the 32bit deb, "x86_64" is 64bit.

Can you help with this problem?

Provide an answer of your own, or ask Linda for more information if necessary.

To post a message you must log in.