Ubuntu

Ubuntu 15.10 on HP-Pavillion stalls when attempting to install Driver for Epxon XP-211

Asked by Pablo

During installation, the printer program identifies epson-201304w as a downloadable driver as supplied by the Seiko Epson Corporation. However, it stalls when installing. Then I went to the Open Printing page of the Linux Foundation (http://www.openprinting.org/printer/Epson/Epson-XP-211_214_216_Series) and downloaded the driver. I consulted their instructions on How to Install (https://wiki.linuxfoundation.org/en/OpenPrinting/Database/DriverPackages), but was unable to follow the instructions to success. I tried opening the downloaded driver with the Ubuntu Software Center, but got the message: that this should be installed "via your normal software channels", whatever that means. In any event, when I gave the command to install through the Software Center, it stalled again.

Previously I have successfully installed the driver for this same printer in 14.04 or 14.10 on both Samsung and Toshiba. I thought to copy the Epson files from the opt folder in one of these, but didn't know how to paste into opt on the HP. Nor did I know if this would work.

Thank you for your help

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; lsusb

Thanks

Revision history for this message
Pablo (ceascolombia) said : 		#2

Thanks for your prompt reply. The output is:

casa@casa-HP-Pavilion-dv4-Notebook-PC:~$ sudo lsb_release -a; uname -a; lsusb
[sudo] password for casa:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily
Linux casa-HP-Pavilion-dv4-Notebook-PC 4.2.0-18-generic #22-Ubuntu SMP Fri Nov 6 18:25:50 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
Bus 002 Device 004: ID 174f:1107 Syntek
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 003: ID 13ba:0017 PCPlay PS/2 Keyboard+Mouse Adapter
Bus 005 Device 002: ID 0458:003a KYE Systems Corp. (Mouse Systems) NetScroll+ Mini Traveler / Genius NetScroll 120
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
casa@casa-HP-Pavilion-dv4-Notebook-PC:~$

Revision history for this message
Pablo (ceascolombia) said : 		#3

What is the next step?
Thank you in advance

Revision history for this message
Manfred Hampl (m-hampl) said : 		#4

Was the printer connected and switched on when you issued the lsusb command?

What was the full name of the Epson driver package that you tried installing? What exactly failed when you tried installing it?

What is the output of the command
dpkg -l | grep epson

Revision history for this message
Pablo (ceascolombia) said : 		#5

Thank you for your reply.

The printer is switched on and connected. I attempt to install by going to System Settings/Printers/Add. I get as far clicking on "Forward" after choosing the driver and accepting the license. It asks me to authenticate and then it simply stalls. No error messages. (See screenshot.: https://www.dropbox.com/s/r42080sasvjxf7d/Screenshot%20of%20Installing.png?dl=0) I eventually close the window using xkill.

The Printer is Epson XP-211 214 16 see screenshot https://www.dropbox.com/s/bc8wyvt8c9z2qwf/Select%20Device.png?dl=0)
The Driver is epson-201304w (See screenshot: https://www.dropbox.com/s/75fl5igyln3iy13/Choose%20Driver.png?dl=0)

The command dpkg -l | grep epson produces no output.

Revision history for this message
Pablo (ceascolombia) said : 		#6

In https://wiki.linuxfoundation.org/en/OpenPrinting/Database/DriverPackages (see original question) it indicates that "Before installing the first driver package install the "lsb" package", and earlier it refers to LSB 3.2. I notice above in the output to lsb_release -a; uname -a; lsusb it indicates "there are no LSB modules available". Is this a clue to the problem?

Revision history for this message
Best Manfred Hampl (m-hampl) said : 		#7

Yes, you might have to install the lsb package, but a missing package should not cause the installer to freeze.

Try

sudo apt-get install lsb

and then re-try installing the printer.

Revision history for this message
Pablo (ceascolombia) said : 		#8

Thanks Manfred Hampl, that solved my question.

Revision history for this message
Pablo (ceascolombia) said : 		#9

Thank you very much. Much appreciated!!