signal with tv not working

Asked by Felipe

before ubuntu update it stopped working and the additional motinor had changed size but right tv name but wrong size value, the program makes 4 changes with keybutton even darkens laptop screen in 1 state, the signal with the tv appears to be the problem. thanks for your support (hope it's not the hardware)

vaio pro 13

unity-control-center:
  Installed: 15.04.0+15.10.20150923-0ubuntu1
  Candidate: 15.04.0+15.10.20150923-0ubuntu1
  Version table:
 *** 15.04.0+15.10.20150923-0ubuntu1 0
        500 http://mx.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages
        100 /var/lib/dpkg/status

I expected to stablish a link between tv and pc

the external tv does not receive signal at all.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: unity-control-center 15.04.0+15.10.20150923-0ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Nov 4 04:40:17 2015
ExecutablePath: /usr/bin/unity-control-center
InstallationDate: Installed on 2015-03-09 (239 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
SourcePackage: unity-control-center
UpgradeStatus: Upgraded to wily on 2015-10-28 (7 days ago)

Question information

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This question was originally filed as bug #1513027.

Revision history for this message
Sebastien Bacher (seb128) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at http://askubuntu.com or http://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.