Ubuntu

Need xsane to see my scanner, sane-find-scanner sees it, but xsane does not

Asked by Brenda Udelhoven

xsane will not find my scanner. sane-find-scanner does find it. I edited /etc/sane.d/pixma.conf, added:
bjnp://192.168.1.7
usb 0x04a9 0x178a
from results of sane-find-scanner and arp -a (prints MAC addresses & IP adresses).
I have Ubuntu 14.0.4 and Canon Pixma MG3620 connected to USB. It prints but i cannot use scanner.
I also pulled git clone git://git.debian.org/sane/sane-backends.git and configured: ./configure --prefix=/usr -- and had to install
apt-get install texlive-fonts-recommended, after installing fonts, sane-backends built and installed. I also installed libusb-dev.
I export SANE_CONFIG_DIR=/etc/sane.d in .bashrc. I have the following libs: /usr/lib/x86_64-linux-gnu/sane/libsane-pixma.so.1.0.23,
/usr/lib/x86_64-linux-gnu/sane/libsane-pixma.la, and /usr/lib/x86_64-linux-gnu/sane/libsane-pixma.so.1.
What am I missing? Do I just have an unsupported scanner? The Pixma MG3620 is in the file libsane.usermap that is in the
sane-backends that I made and installed. Does the make install put the config files in the right place? Do I have a mismatch of sane-backends and xsane?
Appreciate any help, thanks,
Brenda

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Brenda Udelhoven
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actionparsnip (andrew-woodhead666) said : 		#1

Did you check the Canon website to see if they supply a driver for your device?

Use the Canon Europe site

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Brenda Udelhoven (brendajean1123) said : 		#2

Hi. I got it working. I installed the drivers that are on the Canon website (www.usa.canon.com). But there was still a problem with xsane and simple scan. The did not see my scanner. I feel like a dummy. I read all of README.linux that came with sane-backends that I built and installed. I performed the steps to configure sane right, and walah! It worked! I feel so good after getting it to work. Been two days of scratching my head over this one!