Steam doesn't work correctly after kernel update

Asked by Eduardo Medina on 2015-07-28

Hi, I have my home folder and the root folder separated in different drives.

The last kernel update (3.13.0-59 on K/Ubuntu 14.04.2) broke the Steam compatibility in the two computers I have with Ubuntu, one with Ubuntu and the other with Kubuntu. Since that, I can't see the games I have installed in my computer, and when I try to install one game it the location of installation shows this.!Dw0CASoJ!nlRVlqoiqW64cXmcuOSjBE_OfFjXmnEJyPrO3d9DCQM

If you are a Steam user, you can see that my Steam installation folder doesn't appear, and when I try to set an alternate location in my home folder it says that I don't have permissions to do that.

Running Steam through a graphical console I get these strange messages that look like a some kind of bug.

Generating new string page texture 87: 2048x256, total string texture memory is 3,98 MB
Generating new string page texture 88: 1024x256, total string texture memory is 5,03 MB
assert_20150728164016_7.dmp[4072]: Finished uploading minidump (out-of-process): success = yes
assert_20150728164016_7.dmp[4072]: response: CrashID=bp-d14bc380-5b2d-427f-8345-03b4a2150728
assert_20150728164016_7.dmp[4072]: file ''/tmp/dumps/assert_20150728164016_7.dmp'', upload yes: ''CrashID=bp-d14bc380-5b2d-427f-8345-03b4a2150728''
CAPIJobRequestUserStats - Server response failed 2
Generating new string page texture 93: 256x256, total string texture memory is 5,29 MB
PNG load warning Interlace handling should be turned on when using png_read_image
Generating new string page texture 96: 128x256, total string texture memory is 5,42 MB

The "Generating new string" lines look correct, but the others you can see seem that not. The rest of Steam (Store, Community) doesn't work.

I took the "/tmp/dumps/assert_20150728164016_7.dmp" file for anyone who want to see the result it sends to me.!igNVwKiB!OWevW8o4FlTTxgddCkfSR8eqI4mjBzL4KScyvP_JEg8

I'm waiting for instructions.

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If you boot to the older kernel, is it ok?

Eduardo Medina (edu-rm-85-z) said : #2

The previous kernel (3.13.0-58) works perfect. The games installed look white, while in the newer kernel they look grey, like they were uninstalled.!3klRgSTY!EDmwiIlDIXpUG77XwSb9bjZx3TwChxASEuxHBAj0fAc

Then roll back to the good kernel and apt pin the kernel so it doesn't upgrade.

Eduardo Medina (edu-rm-85-z) said : #4

I can install KOTOR II in Ubuntu (Unity) with the 3.13.0-55 kernel. It's a laptop I just use twice in a month and I don't update it everyday.

Eduardo Medina (edu-rm-85-z) said : #5

How do I do to pin the kernel?

Too hard to search the web for guides....?

Eduardo Medina (edu-rm-85-z) said : #7

That web page gave me a 500 error some time ago ¬¬ .

Thank you very much for your help.

Eduardo Medina (edu-rm-85-z) said : #8

Thanks actionparsnip, that solved my question.

Manfred Hampl (m-hampl) said : #9

There is a bug report about this problem Bug #1479093

Manfred Hampl (m-hampl) said : #10

The 3.13.0-61 version of the kernel is said to solve the problem. You should now be able to un-pin the 3.13.0-55 kernel version and let the system upgrade to the -61 version.

Eduardo Medina (edu-rm-85-z) said : #11

Yes, I see now that the latest kernel version (61) works perfect.