Dropbox 15.04

Asked by Henry Folorunsho

Hi
Am having problems installing dropbox from software centre. Getting error message saying

This error could be caused by required additional software packages which are missing or not installable. Furthermore there could be a conflict between software packages which are not allowed to be installed at the same time.

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Henry Folorunsho
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

sudo apt-get update; df -h; lsb_release -a

Thanks

Revision history for this message
Henry Folorunsho (henryxav) said :
#2

henry@Polaris:~$ sudo apt-get update; df -h; lsb_release -a
[sudo] password for henry:
Ign http://linux.dropbox.com vivid InRelease
Ign http://archive.canonical.com vivid InRelease
Ign http://us.archive.ubuntu.com vivid InRelease
Ign http://security.ubuntu.com vivid-security InRelease
Hit http://linux.dropbox.com vivid Release.gpg
Ign http://us.archive.ubuntu.com vivid-updates InRelease
Ign http://ppa.launchpad.net vivid InRelease
Hit http://archive.canonical.com vivid Release.gpg
Ign http://us.archive.ubuntu.com vivid-backports InRelease
Ign http://ppa.launchpad.net vivid InRelease
Hit http://archive.canonical.com vivid Release
Ign http://us.archive.ubuntu.com vivid-proposed InRelease
Get:1 http://security.ubuntu.com vivid-security Release.gpg [933 B]
Hit http://us.archive.ubuntu.com vivid Release.gpg
Hit http://linux.dropbox.com vivid Release
Get:2 http://security.ubuntu.com vivid-security Release [63.5 kB]
Get:3 http://us.archive.ubuntu.com vivid-updates Release.gpg [933 B]
Hit http://us.archive.ubuntu.com vivid-backports Release.gpg
Ign http://ppa.launchpad.net vivid InRelease
Ign http://ppa.launchpad.net vivid InRelease
Ign http://ppa.launchpad.net vivid InRelease
Get:4 http://us.archive.ubuntu.com vivid-proposed Release.gpg [933 B]
Hit http://us.archive.ubuntu.com vivid Release
Ign http://ppa.launchpad.net vivid InRelease
Hit http://ppa.launchpad.net vivid Release.gpg
Get:5 http://us.archive.ubuntu.com vivid-updates Release [63.5 kB]
Hit http://ppa.launchpad.net vivid Release.gpg
Hit http://ppa.launchpad.net vivid Release.gpg
Hit http://ppa.launchpad.net vivid Release.gpg
Hit http://us.archive.ubuntu.com vivid-backports Release
Hit http://archive.canonical.com vivid/partner Sources
Hit http://ppa.launchpad.net vivid Release.gpg
Get:6 http://security.ubuntu.com vivid-security/main Sources [26.4 kB]
Hit http://linux.dropbox.com vivid/main amd64 Packages
Hit http://ppa.launchpad.net vivid Release.gpg
Get:7 http://us.archive.ubuntu.com vivid-proposed Release [217 kB]
Hit http://linux.dropbox.com vivid/main i386 Packages
Hit http://ppa.launchpad.net vivid Release
Get:8 http://security.ubuntu.com vivid-security/restricted Sources [28 B]
Hit http://archive.canonical.com vivid/partner amd64 Packages
Hit http://ppa.launchpad.net vivid Release
Get:9 http://security.ubuntu.com vivid-security/universe Sources [12.9 kB]
Hit http://archive.canonical.com vivid/partner i386 Packages
Hit http://ppa.launchpad.net vivid Release
Get:10 http://security.ubuntu.com vivid-security/multiverse Sources [1,960 B]
Hit http://ppa.launchpad.net vivid Release
Get:11 http://security.ubuntu.com vivid-security/main amd64 Packages [80.6 kB]
Hit http://us.archive.ubuntu.com vivid/main Sources
Hit http://ppa.launchpad.net vivid Release
Get:12 http://security.ubuntu.com vivid-security/restricted amd64 Packages [28 B]
Hit http://us.archive.ubuntu.com vivid/restricted Sources
Ign http://archive.canonical.com vivid/partner Translation-en
Hit http://ppa.launchpad.net vivid Release
Get:13 http://security.ubuntu.com vivid-security/universe amd64 Packages [40.9 kB]
Hit http://us.archive.ubuntu.com vivid/universe Sources
Hit http://ppa.launchpad.net vivid/main Sources
Get:14 http://security.ubuntu.com vivid-security/multiverse amd64 Packages [3,496 B]
Hit http://us.archive.ubuntu.com vivid/multiverse Sources
Hit http://ppa.launchpad.net vivid/main amd64 Packages
Hit http://us.archive.ubuntu.com vivid/main amd64 Packages
Hit http://us.archive.ubuntu.com vivid/restricted amd64 Packages
Get:15 http://security.ubuntu.com vivid-security/main i386 Packages [79.9 kB]
Hit http://us.archive.ubuntu.com vivid/universe amd64 Packages
Hit http://ppa.launchpad.net vivid/main i386 Packages
Hit http://ppa.launchpad.net vivid/main Translation-en
Hit http://us.archive.ubuntu.com vivid/multiverse amd64 Packages
Get:16 http://security.ubuntu.com vivid-security/restricted i386 Packages [28 B]
Hit http://us.archive.ubuntu.com vivid/main i386 Packages
Hit http://us.archive.ubuntu.com vivid/restricted i386 Packages
Hit http://us.archive.ubuntu.com vivid/universe i386 Packages
Hit http://ppa.launchpad.net vivid/main Sources
Get:17 http://security.ubuntu.com vivid-security/universe i386 Packages [40.9 kB]
Hit http://ppa.launchpad.net vivid/main amd64 Packages
Ign http://linux.dropbox.com vivid/main Translation-en_US
Hit http://ppa.launchpad.net vivid/main i386 Packages
Hit http://ppa.launchpad.net vivid/main Translation-en
Hit http://us.archive.ubuntu.com vivid/multiverse i386 Packages
Ign http://linux.dropbox.com vivid/main Translation-en
Hit http://ppa.launchpad.net vivid/main Sources
Hit http://us.archive.ubuntu.com vivid/main Translation-en
Get:18 http://security.ubuntu.com vivid-security/multiverse i386 Packages [3,675 B]
Hit http://us.archive.ubuntu.com vivid/multiverse Translation-en
Hit http://security.ubuntu.com vivid-security/main Translation-en
Hit http://us.archive.ubuntu.com vivid/restricted Translation-en
Hit http://security.ubuntu.com vivid-security/multiverse Translation-en
Hit http://security.ubuntu.com vivid-security/restricted Translation-en
Hit http://us.archive.ubuntu.com vivid/universe Translation-en
Hit http://ppa.launchpad.net vivid/main amd64 Packages
Hit http://security.ubuntu.com vivid-security/universe Translation-en
Hit http://ppa.launchpad.net vivid/main i386 Packages
Get:19 http://us.archive.ubuntu.com vivid-updates/main Sources [59.1 kB]
Get:20 http://us.archive.ubuntu.com vivid-updates/restricted Sources [28 B]
Hit http://ppa.launchpad.net vivid/main Translation-en
Get:21 http://us.archive.ubuntu.com vivid-updates/universe Sources [27.3 kB]
Get:22 http://us.archive.ubuntu.com vivid-updates/multiverse Sources [1,960 B]
Get:23 http://us.archive.ubuntu.com vivid-updates/main amd64 Packages [138 kB]
Get:24 http://us.archive.ubuntu.com vivid-updates/restricted amd64 Packages [28 B]
Hit http://ppa.launchpad.net vivid/main amd64 Packages
Get:25 http://us.archive.ubuntu.com vivid-updates/universe amd64 Packages [79.0 kB]
Hit http://ppa.launchpad.net vivid/main i386 Packages
Hit http://ppa.launchpad.net vivid/main Translation-en
Hit http://ppa.launchpad.net vivid/main Sources
Get:26 http://us.archive.ubuntu.com vivid-updates/multiverse amd64 Packages [3,496 B]
Get:27 http://us.archive.ubuntu.com vivid-updates/main i386 Packages [135 kB]
Hit http://ppa.launchpad.net vivid/main amd64 Packages
Hit http://ppa.launchpad.net vivid/main i386 Packages
Hit http://ppa.launchpad.net vivid/main Translation-en
Hit http://ppa.launchpad.net vivid/main Sources
Hit http://ppa.launchpad.net vivid/main amd64 Packages
Hit http://ppa.launchpad.net vivid/main i386 Packages
Hit http://ppa.launchpad.net vivid/main Translation-en
Get:28 http://us.archive.ubuntu.com vivid-updates/restricted i386 Packages [28 B]
Hit http://ppa.launchpad.net vivid/main Sources
Get:29 http://us.archive.ubuntu.com vivid-updates/universe i386 Packages [78.9 kB]
Get:30 http://us.archive.ubuntu.com vivid-updates/multiverse i386 Packages [3,675 B]
Hit http://us.archive.ubuntu.com vivid-updates/main Translation-en
Hit http://us.archive.ubuntu.com vivid-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com vivid-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com vivid-updates/universe Translation-en
Hit http://us.archive.ubuntu.com vivid-backports/main Sources
Hit http://us.archive.ubuntu.com vivid-backports/restricted Sources
Hit http://us.archive.ubuntu.com vivid-backports/universe Sources
Hit http://us.archive.ubuntu.com vivid-backports/multiverse Sources
Hit http://us.archive.ubuntu.com vivid-backports/main amd64 Packages
Hit http://us.archive.ubuntu.com vivid-backports/restricted amd64 Packages
Hit http://us.archive.ubuntu.com vivid-backports/universe amd64 Packages
Hit http://us.archive.ubuntu.com vivid-backports/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com vivid-backports/main i386 Packages
Hit http://us.archive.ubuntu.com vivid-backports/restricted i386 Packages
Hit http://us.archive.ubuntu.com vivid-backports/universe i386 Packages
Hit http://us.archive.ubuntu.com vivid-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com vivid-backports/main Translation-en
Hit http://us.archive.ubuntu.com vivid-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com vivid-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com vivid-backports/universe Translation-en
Get:31 http://us.archive.ubuntu.com vivid-proposed/restricted amd64 Packages [3,278 B]
Get:32 http://us.archive.ubuntu.com vivid-proposed/multiverse amd64 Packages [551 B]
Get:33 http://us.archive.ubuntu.com vivid-proposed/main amd64 Packages [87.5 kB]
Get:34 http://us.archive.ubuntu.com vivid-proposed/universe amd64 Packages [21.3 kB]
Get:35 http://us.archive.ubuntu.com vivid-proposed/restricted i386 Packages [3,271 B]
Get:36 http://us.archive.ubuntu.com vivid-proposed/multiverse i386 Packages [551 B]
Get:37 http://us.archive.ubuntu.com vivid-proposed/main i386 Packages [85.9 kB]
Get:38 http://us.archive.ubuntu.com vivid-proposed/universe i386 Packages [23.1 kB]
Hit http://us.archive.ubuntu.com vivid-proposed/main Translation-en
Hit http://us.archive.ubuntu.com vivid-proposed/multiverse Translation-en
Hit http://us.archive.ubuntu.com vivid-proposed/restricted Translation-en
Hit http://us.archive.ubuntu.com vivid-proposed/universe Translation-en
Fetched 1,390 kB in 2min 44s (8,427 B/s)
Reading package lists... Done
Filesystem Size Used Avail Use% Mounted on
udev 2.0G 0 2.0G 0% /dev
tmpfs 395M 6.2M 389M 2% /run
/dev/sda1 290G 216G 59G 79% /
tmpfs 2.0G 920K 2.0G 1% /dev/shm
tmpfs 5.0M 4.0K 5.0M 1% /run/lock
tmpfs 2.0G 0 2.0G 0% /sys/fs/cgroup
cgmfs 100K 0 100K 0% /run/cgmanager/fs
tmpfs 395M 60K 395M 1% /run/user/1000
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.04
Release: 15.04
Codename: vivid
henry@Polaris:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

ok, run:

sudo apt-get install nautilus-dropbox

What is the output please?

Thanks

Revision history for this message
Henry Folorunsho (henryxav) said :
#4

henry@Polaris:~$ sudo apt-get install nautilus-dropbox
[sudo] password for henry:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 nautilus-dropbox : Depends: dropbox but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
henry@Polaris:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

ok, try:

sudo dpkg -P nautilus-dropbox
sudo apt-get --purge remove nautilus-dropbox
sudo apt-get clean
sudo apt-get install nautilus-dropbox

Is it better?

Revision history for this message
Henry Folorunsho (henryxav) said :
#6

Thank you
Here is the output of the command you gave

henry@Polaris:~$ sudo dpkg -P nautilus-dropbox
dpkg: warning: ignoring request to remove nautilus-dropbox which isn't installed
henry@Polaris:~$ sudo apt-get --purge remove nautilus-dropbox
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package 'nautilus-dropbox' is not installed, so not removed
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
henry@Polaris:~$ sudo apt-get clean
henry@Polaris:~$ sudo apt-get install nautilus-dropbox
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 nautilus-dropbox : Depends: dropbox but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
henry@Polaris:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#7

What is the output of

apt-cache policy nautilus-dropbox dropbox

Revision history for this message
Henry Folorunsho (henryxav) said :
#8

henry@Polaris:~$ apt-cache policy nautilus-dropbox dropbox
nautilus-dropbox:
  Installed: (none)
  Candidate: 2015.02.12
  Version table:
     2015.02.12 0
        500 http://linux.dropbox.com/ubuntu/ vivid/main amd64 Packages
     2.10.0-1 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/multiverse amd64 Packages
dropbox:
  Installed: 2015.02.12
  Candidate: 2015.02.12
  Version table:
 *** 2015.02.12 0
        500 http://linux.dropbox.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status
henry@Polaris:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

Try:

sudo apt-get --purge remove dropbox
sudo apt-get clean
sudo apt-get insall nautilus-dropbox

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#10

Sorry,

sudo apt-get --purge remove dropbox
sudo apt-get clean
sudo apt-get install nautilus-dropbox

Revision history for this message
Henry Folorunsho (henryxav) said :
#11

Thanks

Solved am grateful