Ubuntu

Email Virus? in Evolution

Asked by srikumar

There are a number of emails received with the title " no subject". When the first of these emails are received evolution jams up and does not respond; it cannot even be closed. On re-booting and opening evolution a number of emails, 4 to 7 emails, with the title "no subject" is received. On preview mode this email is blank. Sometimes there is an error message (in bright yellow colour) stating "unknown background activity" in evolution. The evolution program then jams up and cannot even be exited. The computer has to be re-booted.

Is this some virus that someone is sending?. It has been going on for more than a month.

What is to be done?. How to proceed?
Thank you.
Sri

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy evolution

Thanks

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srikumar (ssrikumar) said : 		#2

Please see below:-

srikumar@srikumar-desktop:~$ lsb_release -a; uname -a; apt-cache policy evolution
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.04
Release: 15.04
Codename: vivid
Linux srikumar-desktop 3.19.0-18-generic #18-Ubuntu SMP Tue May 19 18:30:59 UTC 2015 i686 i686 i686 GNU/Linux
evolution:
  Installed: 3.12.11-0ubuntu3
  Candidate: 3.12.11-0ubuntu3
  Version table:
 *** 3.12.11-0ubuntu3 0
        500 http://lk.archive.ubuntu.com/ubuntu/ vivid/main i386 Packages
        100 /var/lib/dpkg/status
srikumar@srikumar-desktop:~$

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actionparsnip (andrew-woodhead666) said : 		#3

Who is your email provider?

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srikumar (ssrikumar) said : 		#4

There are 2 providers:-

Email Address Email Provider
<email address hidden> Sri Lanka Telecom
<email address hidden> Eureka Technology Partners
<email address hidden> Eureka Technology Partners

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actionparsnip (andrew-woodhead666) said : 		#5

Could you remove the email using a web ui to the service (web-mail) which would then replicate to the client?

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srikumar (ssrikumar) said : 		#6

I am waiting for the "no subject" emails to appear again and will delete it using web-mail. Will get back to you once this has been done.

I cannot understand "which would then replicate to the client?" Does this happen automatically or is there some special way to do this.

Thank you.

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actionparsnip (andrew-woodhead666) said : 		#7

Just open the client. I'm assuming that it sees you deleted the mail on the service and replicates the change on the data on your system.

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srikumar (ssrikumar) said : 		#8

I have stopped using Evolution and and installed Thunderbird, since it is also the default email application.
Hence this question may be closed.

Thank you for the support.